
Ira Toyota Saco
Saco, ME
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Salesman (Berto) was excellent. Great buying experience. Excellent trade in value and great new car prices. Would definately do business with Prime Toyota again. It was the best buying experience I have Excellent trade in value and great new car prices. Would definately do business with Prime Toyota again. It was the best buying experience I have ever had. The selection was great and there was no pressure. More
My wife and I were recommended to this dealer by 5 different people in the last week when they knew we were planning on car shopping. The sales person, Burto, came highly recommended. We were very i different people in the last week when they knew we were planning on car shopping. The sales person, Burto, came highly recommended. We were very impressed with the friendly nature of the dealership, as well as the outstanding professionalism of the salesman. I have nothing but good things to say so far. We are very happy with our new - used car. More
Berto was extremely helpful. He wanted to hear what my exact needs were. He didn't stop trying to get me in the right vehicle until I was satisfied. He went up and beyond in customer service. I would reco exact needs were. He didn't stop trying to get me in the right vehicle until I was satisfied. He went up and beyond in customer service. I would recommend Berto to my friends and family. A big thank you to Berto! More
My husband and I purchased a new Toyota last saturday from Prime Toyota in Saco, Maine. Our experience was very good! we worked with Chris Finley and were very impressed with his knowledge and friendline from Prime Toyota in Saco, Maine. Our experience was very good! we worked with Chris Finley and were very impressed with his knowledge and friendliness. We told him what we were looking for and he found it for us. We didn't feel any of the usual car buying sales pressure. It was the easiest and by far best car bying experience we've ever had!! More
wendy was very helpful for us obtaining the price we wanted to pay. she offered me a manicure while we waited for another agent. They have a beautiful showroom. we offered cookies and coffee. It was ver wanted to pay. she offered me a manicure while we waited for another agent. They have a beautiful showroom. we offered cookies and coffee. It was very welcoming and friendly. Everyone seemed happy. More
David was great. I initially came to the dealership on Friday the 25th and spent about 45 minutes looking around with no one asking me if I needed help (maybe David was off that day) so I left. On Monday Friday the 25th and spent about 45 minutes looking around with no one asking me if I needed help (maybe David was off that day) so I left. On Monday I came back and David came out to greet me right away in the treacherous weather. He was very kind, unbelievably patient, and wasn't at all pushy. I actually spent 6 hours there that day debating on buying used, buying new, or leasing. I ended up leasing my Corolla and feeling great about it. David felt like my ally, very understanding and wanting what was best for me. He even offered to buy me lunch! 6 hours! That's all I really need to say. David stayed patient with me for 6 solid hours. Thanks David for the great customer service! More
I bought two used Prius at Prime within 4 months and worked with Brandon both times. He was great, kept me informaed and worked with me to get the best price. None of that used car dealer mentality and worked with Brandon both times. He was great, kept me informaed and worked with me to get the best price. None of that used car dealer mentality and running back and forth to the "manager out back". The service center was eaually as helpful when it was time for regular service. A+ for Prime! More
My sales person Kate MacDiarmid immediately greeted me at the door when I arrived at Prime Toyota. She was very friendly and extremely helpful in helping me decide on the right vehicle for me. There was abso the door when I arrived at Prime Toyota. She was very friendly and extremely helpful in helping me decide on the right vehicle for me. There was absolutely NO pressure and I can honestly say that the experience was a fun one, which I've never been able to say when it comes to purchasing a new vehicle. I am completely confident that I drove off in the perfect vehicle for me and I'm so happy that I chose Prime Toyota. If I had gone anywhere else I highly doubt that I'd be this happy with the people I worked with and the vehicle I drove away in. Everyone that I came in contact with at Prime was excellent! I was even treated to pizza, beverages and a complimentary manicure that Prime offers every Saturday from 10-2. I hate to think of all the fun and exceptional service I'd have missed out on if I had bought somewhere else! More
My husband and I are repeat customers at Prime, as we purchased a new truck from them last year. Berto was extremely friendly and he helped us get into a safe, reliable car. He worked with us to get a mo purchased a new truck from them last year. Berto was extremely friendly and he helped us get into a safe, reliable car. He worked with us to get a monthly payment that was reasonable, and followed up nicely after the sale was made. I would definitely recommend Berto and Prime to my friends. More
I went to this dealership after a bad experience at Patriot Subaru down the road. I had been dealing with Patriot for months over the email while I was deployed in Iraq and went to them fully expectin Patriot Subaru down the road. I had been dealing with Patriot for months over the email while I was deployed in Iraq and went to them fully expecting to buy a car from them. When the Patriot Subaru staff on the day of my visit turned out to ignore me and my friends (apparently oblivious or uncaring of the fact I had already been their customer and dealing with them), keep us waiting excessively, and either lying or being ignorant of the truth we walked out and went to another dealership down the road. I really needed a car, and didn't want to take too long to get one, I was looking for a reasonable deal and wanted to get something on that day. I found the staff at Prime, both Hyundai and Toyota (across the street from one another) very friendly and genuine. Katie MacDiarmid and her partner Tom?, whose name I can't recall were both very helpful and cheerful, as well as patient and informative as we looked around the lot and test drove vehicles. Katie really went the extra distance to make the experience positive. They were willing to haggle on my purchase of a 2008 Toyota RAV4. I felt the initial price was high based on what Edmunds and KBB listed the Certified Used Vehicle of that make, model, age, mileage, and features should be, but the price they came down to was on par with what Edmunds and KBB said it should be (although high for what Consumers Reports said was the average retail for the make, model, and features of the car are). Post sale, Katie sent a lovely thank you note and followed up with a call to make sure everything was working out with my vehicle purchase. More