
Ira Toyota Saco
Saco, ME
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Went to the dealership and Scott was extremely helpful and friendly from the start. Through the whole process he never pressured us and took the time to explain our options, and look at other cars we were and friendly from the start. Through the whole process he never pressured us and took the time to explain our options, and look at other cars we were interested in. Never had an experience like this at any other dealership and we will certainly be going back when it is time for car shopping again. Highly recommend working with Scott. More
When we drove into Prime we did not plan on buying a car that day we were just looking & wanting to test drive some different types of cars to get a feel for what we were looking for (we have not bought a n that day we were just looking & wanting to test drive some different types of cars to get a feel for what we were looking for (we have not bought a new car for just about 10 years) When we pulled in i saw right in front what i fell in love with (Scion xB) something that was not even on the list to try. a salesman came right out & was very friendly (mind you it was a rainy day) Chris went over the xB for us telling us about it let us take it for a ride when we came back we tried a few others out (Corolla, Camry & a Vue) & we just kept going back to the xB Chris gave us no pressure at all. We didn't even have to think twice we took the xB home that night. The process was very easy no problems or delays. The whole layout & atmosphere of the building was great everyone was friendly & pleasant. Great waiting area & a deli to sit & eat. Also if you have kids they will love the touch tank to play with & a great play area. This is a one stop shop if looking for new or used great value for what you get. More
I spoke with Jessi on the phone and he seemed eager to make a deal with me. He was one of the few people from many dealrships who gave me straight forward answers with the best prices. Unfortunately he wa make a deal with me. He was one of the few people from many dealrships who gave me straight forward answers with the best prices. Unfortunately he was not there the day I made my visit to Prime Toyota but I was well taken care of by the other guys.I bought the new Prius for my birthday so ALL the salespeople were in the Robert's office (Manager)when they presented me with a cake and a Happy Birthday song. It might sound hokey but it was actually touching. They discounted the car when other dealers said it was impossible. Free coffee and lots of smiles. Everyone was professional and went out of thir way to make it pleasant. The only problem I had was trying to get home in time for my birthday dinner...BUT it was worth it to drive up with a shiny red Prius. PS Robert was also always available by phone whenever I called. More
Prime and it's employees are an absolute pleasure to deal with. Never has car buying been so easy and friendly. I called the dealership and spoke with Jesse fifteen minutes before close and he gave me a nu with. Never has car buying been so easy and friendly. I called the dealership and spoke with Jesse fifteen minutes before close and he gave me a number that beat the other dealers without any of the hassle you come to expect when buying a car. I drove to Saco (twenty minutes after close) and Jesse and Berto were waiting for me. Berto is hands down the best in the business and took me to inspect the car in the garage (it was dark out) which was already being washed and detailed. He walked us through every aspect of the process and ensured we were happy. He is one of the nicest people you will ever meet and should be recognized for his high level of customer service. Everyone moved very quickly to get us processed and stayed over an hour and half past close time. Prime really knows how to run a dealership and retain talented employees. I would highly recommend Prime Toyota to others. Thank you to Jesse and Berto. More
This is my second purchase from Berto Arroto (Scion This is my second purchase from Berto Arroto (Scion Manager), and Prime in the past year. I drive by two other Toyota,Scion dealers to come here. I This is my second purchase from Berto Arroto (Scion Manager), and Prime in the past year. I drive by two other Toyota,Scion dealers to come here. I wanted a certain car and Berto got it, I wanted it optioned out, the team jumps into action, getting the car, the parts, and service on board. In a few days Berto had the car ready. The most beautiful Scion Tc you have ever seen. I'll be back !! PS Thanks to everyone at Prime who helped put together this great car. Glenn Hazeltine New harbor,Me More
Very pleased with our experience at Prime. To be honest, we already had a quote in hand for a new Sienna from another dealer, but decided at the last minute to see what Prime could do. Boy, I'm glad we did we already had a quote in hand for a new Sienna from another dealer, but decided at the last minute to see what Prime could do. Boy, I'm glad we did! Met Berto as soon as we walked in - He was friendly, polite, knowledgeable, and made us feel comfortable immediately. After talking about what we were looking for and the deal we already thought was pretty good, Berto went to work. Not only did he beat the competitor's price, but gave us more for our trade. He even, and I know this is a cliche, "threw in the floor mats for free." So, basically we went in to browse with no intention to buy, and a few hours later drove home in a brand new 2011 Sienna. My wife loves the van, and I am very happy with the buying experience. More
Scott MacDonald greeted us with a smile, eye contact and firm hand shake. He is very knowledgable and was very attentive in finding the perfect choice for us. We would recommend looking Scott up if you ar firm hand shake. He is very knowledgable and was very attentive in finding the perfect choice for us. We would recommend looking Scott up if you are in need of a sincere,friendly Toyota sales consultant who will guide you in the right direction. More
We found our car online, and when we arrived at the dealership they had the car out front and ready for us to look at. They gave us a great price on the toyota highlander and were helpful in the whole dealership they had the car out front and ready for us to look at. They gave us a great price on the toyota highlander and were helpful in the whole process. Berto Arroyo had everything set up, and very hassle free. He even got the part that was needed to fix the car and finalize the deal with us. Overall it was a very great first car experience. More
The store was super busy when we arrived to speak with Jim, who was referred by a friend of mine. We immediately had a couple of sales staff ask if we needed any help, which was nice< and they guided us Jim, who was referred by a friend of mine. We immediately had a couple of sales staff ask if we needed any help, which was nice< and they guided us to Jim's station where we could wait while he helped another customer. Jim was OUTSTANDING! No high pressure tactics, great listener, very relaxed which made my fiance and myself more relaxed, very personable and knowledgable. I bought a 2011 Prius III from him and truly love it! It was the best experience I've ever had in buying a vehicle. I will HIGHLY recommend Jim and your wonderful store to anyone and everyone! Thanks so much, Joe Mansir More
As apprehensive as I am walking into a car dealership, this was an incredibly positive experience. Although with my price range and what I wanted in a car seemed, what I thought, challenging, amazingling this was an incredibly positive experience. Although with my price range and what I wanted in a car seemed, what I thought, challenging, amazingling Berto fit me to my exact match the first car he showed me. I got the financing figure, term, et cetera, I wanted. Great experience. Very professional, friendly staff. Matt Wills, worked with me with financing. I would not hesitate to recommend Prime. More