Ira Toyota Saco

Timely and professional service appointment. Any issues were well explained. The waiting area was comfortable. Any issues were well explained. The waiting area was comfortable. More

Brought my (new to me) 2020 Rav 4 limited in because the remote start won’t work from the app. Trouble shooted over the phone with App support before they finally said bring it to the dealership. Dealership remote start won’t work from the app. Trouble shooted over the phone with App support before they finally said bring it to the dealership. Dealership did a $100 “software update” that fixed nothing, and made my display blink on and off randomly. Luckily, I found a Reddit post to fix the display since the service center had closed. Still no remote start on the app, and typical dealership fashion where I come in for one problem and end up leaving with more caused by them. This is why I avoid dealerships for any possible reason. They couldn’t even offer a “next step” to fix the original problem. Thank you, Reddit for fixing at least 1 problem they caused. More

They were super helpful! Also very informative in explaining what I needed and why. Very nice Also very informative in explaining what I needed and why. Very nice More

Friendly helpful worked to make me happy and got us to a fair and reasonable price fair and reasonable price More

Our shop foreman, Keith was extremely pleasant and professional! He made us feel important. We had very good first experience professional! He made us feel important. We had very good first experience More

So easy to set up service appointments. The staff is always available when you arrive and go over everything that they are going to do with you. Waiting at the dealership is a pleasant e The staff is always available when you arrive and go over everything that they are going to do with you. Waiting at the dealership is a pleasant experience also. More

If you decline a service, they are very rude to you. I wish that I could get my money back on my service plan, because I never want to return back to the dealership. This is the second time it’s happene I wish that I could get my money back on my service plan, because I never want to return back to the dealership. This is the second time it’s happened to me and I’m very tired of it. People are allowed to make choices about their vehicle vehicles without getting treated poorly. I’m sorry that I didn’t want to pay $88 to remove one acorn and a tiny tufted of cotton from the top of my engine. Not everyone has money for that. When I said no, Ben was short with me and couldn’t even make eye contact with me or say thank you or have a good day. He said sign here. Handed me my keys and told me my car was across the parking lot. When I got out to my car, I opened the engine, pulled out the one acorn and the tiny piece of cotton. There’s no need to treat people like that. I’m sorry that I’m not made of money. I am truly disappointed. The last time I was there, the female that I worked with, was very nasty to me when I said that I didn’t want my cabin filter changed. I literally never want to return. More

Got me in the same day to address my issue. Started working on it as soon as I dropped it off. Good communication from the service staff. Started working on it as soon as I dropped it off. Good communication from the service staff. More

Berto was awesome to deal with and the finance guy David is awesome also . Just overall experience with everybody at dealership was great . Even Brian in service came out and was very helpful and knowledgea is awesome also . Just overall experience with everybody at dealership was great . Even Brian in service came out and was very helpful and knowledgeable. I would recommend Ira Toyota of Saco to anyone. Thank you More

Excellent work and fast and courteous. Doesn’t get any better as far as I’m concerned. Highly recommended!! Doesn’t get any better as far as I’m concerned. Highly recommended!! More