
Ira Toyota Saco
Saco, ME
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I had a great experience at Prime Toyota. I was greeted with friendliness and was totally taken care of. I wasn't pressured into anything I didn't want to do. The employees treated me with respect and allo with friendliness and was totally taken care of. I wasn't pressured into anything I didn't want to do. The employees treated me with respect and allowed me to get exactly what I wanted. I have received follow-u[ phone calls from the dealer since my purchase making sure that I got what I wanted and that everything is going well. I highly recommend Prime Toyota to anyone looking to buy a vehicle. More
We never intended to buy a car last Saturday. We wanted to start our search and perhaps test drive a used Prius. We arrived at Prime Motors about 2:30 and Jya Kennedy greeted us in the parking lot. She w to start our search and perhaps test drive a used Prius. We arrived at Prime Motors about 2:30 and Jya Kennedy greeted us in the parking lot. She was very knowledgeable and enthusiastic about the Prius. She was very pleasant to talk to and answered all our questions in an honest manner. She stayed with us until about 6:30 when we had signed the necessary paperwork to buy our first used Toyota. Three days later when we arrived to pick up the car, it looked and smelled like new. We were excited and Jya was excited for us. David and I have been high school teachers for over 35 years and recognize Jya as an outstanding young lady. She is an excellent representative of the dealership. I particularly liked working with a knowledgeable woman who treated us both with respect and patience. More
We had a wonderful experience with Berto. He was easy to talk with, knowledgeable, very patient, and devoted his full attention to us. Not once did he sound like a salesman. He worked very hard to obtain talk with, knowledgeable, very patient, and devoted his full attention to us. Not once did he sound like a salesman. He worked very hard to obtain our target price and ensure our complete happiness, and he achieved them both. He was an absolute pleasure to work with and we highly recommend him. The business manager, Mike, was also very thorough and patient. He and Berto remained at the dealership several hours after closing to help us with the sale. The remainder of the staff at Prime Toyota was extremely pleasant and helpful. The environment was very clean and professional. We look forward to servicing our vehicle at Prime and giving them our continued business in the distant future. More
I purchased a 2005 Toyota Camry and Jya Kennedy was awesome in working with me. She was teriffic in her knowledge of the vehicle and helping me get through the financial aspect of the transaction. She awesome in working with me. She was teriffic in her knowledge of the vehicle and helping me get through the financial aspect of the transaction. She is very bubbly and a happy person and comes across as a truly genuine. I would recommend her to any of my friends as a representative of Prime Toyota. Mike was awesome with his assistance in the financal end of the transaction. He helped me every way he could to make the numbers work. I was completely happy with the end purchase and his help. More
This is our third vehicle we have purchased from Prime. The atmosphere at the dealership is very comfortable and friendly. Bill was awesome to work with and tried hard to get us the deal that worked for u The atmosphere at the dealership is very comfortable and friendly. Bill was awesome to work with and tried hard to get us the deal that worked for us. Jesse and Jim were very easy to work with and made you feel like they were really listening. Everyone we have met at Prime are very friendly...I can't say enough about the amazing atmosphere they create even if your dragging children along. The vehicle we purchased was a Toyota Venza...we absolutely love it and Bill was sure to make a follow up phone call to make sure we really were enjoying the vehicle and that everything was alright! I would recommend any of my family and friends to this dealership! More
cody always had an answer to all my questions. He listened to what i wanted and didnt want. Found me a great deal.drove 12 hrs with me jus to have my cosigner sign papers. And made everything so easy listened to what i wanted and didnt want. Found me a great deal.drove 12 hrs with me jus to have my cosigner sign papers. And made everything so easy for me. Explain the process thoroughly. I would definitely recommend cody and toyota to friends and family and i will be back myself. More
I went to the dealer with the thought process of I went to the dealer with the thought process of purchasing a new car, I just needed that little extra boost to get me there. I spent the day with Br I went to the dealer with the thought process of purchasing a new car, I just needed that little extra boost to get me there. I spent the day with Brent who showed me a variety of diffrent vehicles and I finally settled on a new 4 Runner. The negotiaitng was easy and at times fun, I got a great deal and a beautiful SUV out of the process. I was treated fairly on my trade,and I walked away with the comfort of knowing that a quality dealer will be standing behind me and my vehicle should I ever need any work done.The Prime team is a good group of people!!! More
I just want to say thank you Mark for being such a great I just want to say thank you Mark for being such a great sales person and listening to what we were looking for in a vehicle! I love how you did no I just want to say thank you Mark for being such a great sales person and listening to what we were looking for in a vehicle! I love how you did not pressure us at all. I have not purchased a SUV in ten years and back then I was very stressed and felt pressure from the dealership we dealt with back then, but the experince I had at Prime was excellent you made it easy and relaxing!!! that next time we purchase a vehicle we will be back!!!! Thank you Gloria More
Berto Arroyo actually made the entire search and purchase process enjoyable. He was very knowledgeable and professional, yet friendly and personable at the same time. He also demonstrated great patience with process enjoyable. He was very knowledgeable and professional, yet friendly and personable at the same time. He also demonstrated great patience with my apprehension and slow decision making of investing in a new vehicle. He was not pushy in any way and wanted to make sure I was comfortable throughout my decisions. Berto is to be commended for exceeding my expectations of a salesman. More
Everything about my experience at Prime Toyota/Scion has been so much better than I could ever have expected. Not only have they been prompt and courteous, but have gone out of their way to make me feel th been so much better than I could ever have expected. Not only have they been prompt and courteous, but have gone out of their way to make me feel that I am a valued customer. This is especially true of Brent Scott, my salesperson. He has been available to me both at the dealership and via his cell phone. I purchased my Scion unexpectedly when I saw it on the floor (i was there to drive a friend to have his Toyota serviced at Prime) and fell in love with it at first site. That meant that I did not have all my "ducks in a row." Brent showed me the car, let me test drive it, and then showed my all the possible accessory options that I could add to it, despite it having so many bells and whistles already installed. I put off my decision, but as I thought about it, I did add several items. Each time Brent not only was helpful and informative, but if he didn't have the information at hand (some of the add ons were yet to be made available to the public), he found out the information and got back to me about them, and expedited the process. Not only this, but I felt that at the time of purchase, he was an advocate for me in interacting with the agency on my behalf. Prime was wonderful and made the purchasing process easy, fair, and went out of their way to get me the best trade in for my old car. My friend has switched agencies for all his servicing to Prime from his old Toyota agency. I certainly see why. Prime Toyota/Scion's service department, sales department as represented by Brent Scott, and finance manager have been wonderful. I would recommend Prime to anyone who wants to purchase or service a car. More