Ira Toyota Saco

Buying a car from Prime Toyota was an amazing experience. The staff there is awesome, they got me everything that I wanted. I first talked to Jeff on the phone about seeing a black standard corolla. When i g The staff there is awesome, they got me everything that I wanted. I first talked to Jeff on the phone about seeing a black standard corolla. When i got there Jan brought around the car and i knew i wanted it so then we talked about financing options. Unlike the other dealership i had been to she didn't push leasing on me, i had been clear about it from the begining that i didn't want to lease. I really appreciated that, one thing i hate about sales people is that you tell them you don't want something yet they still pursue it. Thats when i knew i had found the right dealership. It was closing time and we couldn't agree on a price. The next day i looked in the paper and saw my corolla on sale and called Jan. It was her day off and she told me to call Liz and she would get me set up with someone so that i would be able to get my car. I hate waiting to get things i want, so when i want it i want it now. My friends and I got to the dealership where i met Jim. While i waited to get approved we talked and he was really nice he told me about his life, how he got into sales and everything. It was so cool because he didn't have to talk to me or tell me anything about him but he did. I love knowing about people, especially if i'm buying something from them. So then Jim talks to me about add-ons like resist all treatment, i grilled this guy on every aspect of it, because if i'm going to drop 500 dollars on top of that i need to know what i'm getting. He answered everything quickly and i even had him keep the oil on the resist all longer just to make sure. I was sold on it, which now i am very greatful for! When i got approved i saw Michael, realizing that i forgot all of my cds in my other car which had left i had Jim find me a cd while i signed paper. Of course he came through! Michael went over options that i could add to my warrenty he was really awesome at explaining it to me three different times so i understood it. So this was it i bought a brand new car and i got to ring the bell which Jim explained the history behind it. Then i hear someone call my name and it was Jeff who i never got to meet but he shook my hand and told me what a great deal i was getting. I was leaving the dealership so it's not like he had to say anything but he did because this group of people have the greatest customer service skills i have ever seen. So i get in my new car and truth is i don't know how to really drive a standard, but Jim took me around the parking lot for a half an hour teaching me. Some dealerships would careless, once you purchase the car they just don't care, but he did. I am great at driving a standard now, my car is great. It gets better MPG than it said and runs amazing! Toyota should be honored to have a dealership with such great customer service skills. I will always go back to Prime Toyota in Saco when my car needs to be serviced or if i need another car because they were so awesome. More

I had a great experience at Prime Toyota. I was greeted with friendliness and was totally taken care of. I wasn't pressured into anything I didn't want to do. The employees treated me with respect and allo with friendliness and was totally taken care of. I wasn't pressured into anything I didn't want to do. The employees treated me with respect and allowed me to get exactly what I wanted. I have received follow-u[ phone calls from the dealer since my purchase making sure that I got what I wanted and that everything is going well. I highly recommend Prime Toyota to anyone looking to buy a vehicle. More

We never intended to buy a car last Saturday. We wanted to start our search and perhaps test drive a used Prius. We arrived at Prime Motors about 2:30 and Jya Kennedy greeted us in the parking lot. She w to start our search and perhaps test drive a used Prius. We arrived at Prime Motors about 2:30 and Jya Kennedy greeted us in the parking lot. She was very knowledgeable and enthusiastic about the Prius. She was very pleasant to talk to and answered all our questions in an honest manner. She stayed with us until about 6:30 when we had signed the necessary paperwork to buy our first used Toyota. Three days later when we arrived to pick up the car, it looked and smelled like new. We were excited and Jya was excited for us. David and I have been high school teachers for over 35 years and recognize Jya as an outstanding young lady. She is an excellent representative of the dealership. I particularly liked working with a knowledgeable woman who treated us both with respect and patience. More

We had a wonderful experience with Berto. He was easy to talk with, knowledgeable, very patient, and devoted his full attention to us. Not once did he sound like a salesman. He worked very hard to obtain talk with, knowledgeable, very patient, and devoted his full attention to us. Not once did he sound like a salesman. He worked very hard to obtain our target price and ensure our complete happiness, and he achieved them both. He was an absolute pleasure to work with and we highly recommend him. The business manager, Mike, was also very thorough and patient. He and Berto remained at the dealership several hours after closing to help us with the sale. The remainder of the staff at Prime Toyota was extremely pleasant and helpful. The environment was very clean and professional. We look forward to servicing our vehicle at Prime and giving them our continued business in the distant future. More

I purchased a 2005 Toyota Camry and Jya Kennedy was awesome in working with me. She was teriffic in her knowledge of the vehicle and helping me get through the financial aspect of the transaction. She awesome in working with me. She was teriffic in her knowledge of the vehicle and helping me get through the financial aspect of the transaction. She is very bubbly and a happy person and comes across as a truly genuine. I would recommend her to any of my friends as a representative of Prime Toyota. Mike was awesome with his assistance in the financal end of the transaction. He helped me every way he could to make the numbers work. I was completely happy with the end purchase and his help. More

This is our third vehicle we have purchased from Prime. The atmosphere at the dealership is very comfortable and friendly. Bill was awesome to work with and tried hard to get us the deal that worked for u The atmosphere at the dealership is very comfortable and friendly. Bill was awesome to work with and tried hard to get us the deal that worked for us. Jesse and Jim were very easy to work with and made you feel like they were really listening. Everyone we have met at Prime are very friendly...I can't say enough about the amazing atmosphere they create even if your dragging children along. The vehicle we purchased was a Toyota Venza...we absolutely love it and Bill was sure to make a follow up phone call to make sure we really were enjoying the vehicle and that everything was alright! I would recommend any of my family and friends to this dealership! More

cody always had an answer to all my questions. He listened to what i wanted and didnt want. Found me a great deal.drove 12 hrs with me jus to have my cosigner sign papers. And made everything so easy listened to what i wanted and didnt want. Found me a great deal.drove 12 hrs with me jus to have my cosigner sign papers. And made everything so easy for me. Explain the process thoroughly. I would definitely recommend cody and toyota to friends and family and i will be back myself. More

I went to the dealer with the thought process of I went to the dealer with the thought process of purchasing a new car, I just needed that little extra boost to get me there. I spent the day with Br I went to the dealer with the thought process of purchasing a new car, I just needed that little extra boost to get me there. I spent the day with Brent who showed me a variety of diffrent vehicles and I finally settled on a new 4 Runner. The negotiaitng was easy and at times fun, I got a great deal and a beautiful SUV out of the process. I was treated fairly on my trade,and I walked away with the comfort of knowing that a quality dealer will be standing behind me and my vehicle should I ever need any work done.The Prime team is a good group of people!!! More

I just want to say thank you Mark for being such a great I just want to say thank you Mark for being such a great sales person and listening to what we were looking for in a vehicle! I love how you did no I just want to say thank you Mark for being such a great sales person and listening to what we were looking for in a vehicle! I love how you did not pressure us at all. I have not purchased a SUV in ten years and back then I was very stressed and felt pressure from the dealership we dealt with back then, but the experince I had at Prime was excellent you made it easy and relaxing!!! that next time we purchase a vehicle we will be back!!!! Thank you Gloria More

Berto Arroyo actually made the entire search and purchase process enjoyable. He was very knowledgeable and professional, yet friendly and personable at the same time. He also demonstrated great patience with process enjoyable. He was very knowledgeable and professional, yet friendly and personable at the same time. He also demonstrated great patience with my apprehension and slow decision making of investing in a new vehicle. He was not pushy in any way and wanted to make sure I was comfortable throughout my decisions. Berto is to be commended for exceeding my expectations of a salesman. More