Ira Toyota Saco

My wife and I were most impressed by the low-key but knowledgable and friendly sales approach of Sales Representative Tom Hayes during the initial review and test drive of our new 2011 Avalon, followed knowledgable and friendly sales approach of Sales Representative Tom Hayes during the initial review and test drive of our new 2011 Avalon, followed by the respectful professionalism of Floor Manager John Kennedy and Tom during our price negotiations, when they either had or quickly got answers to our many questions about the vehicle and its features and negotiations concerning price considerations and options. Their willingness to allow us to think about the vehicle purchase overnight showed their confidence in both their product and their dealership. After final negotiations and arrangements were consummated over the phone, the new Avalon was ready for us at the agreed upon delivery time. Business Manager Jason Theriault was professional in his explanations of closing paperwork and answered our many questions very patiently and thoroughly. We are very pleased with our new Avalon and the Prime Toyota dealership. Our only disappointment was not getting to meet the owner, Ira Rosenberg, in person to compliment him on his obviously well-trained staff and for providing my wife and me with not only a very nice car, but with an unanticipated and uncommon enjoyable experience in our car purchase. More

I have given the rating I have because I have never experienced so much fun in buying a new vehicle. The facility is beautiful. We were offered cookies and coffee and at Lunch time they had a cookout. experienced so much fun in buying a new vehicle. The facility is beautiful. We were offered cookies and coffee and at Lunch time they had a cookout. I first asked for a used Rav4, and I ended up buying a brand new one. This vehicle was made for me. Easy to manage and still peppe. I just love it. Thank you so much Prime Toyota. Our 6th Toyota!!! More

I went to Prime Toyota to purchase my first car. I met my salesman, BIll Braisted and immediately had all of my pre-conceived notions of car salesman dismissed. Bill listened to me, listened to exactly w my salesman, BIll Braisted and immediately had all of my pre-conceived notions of car salesman dismissed. Bill listened to me, listened to exactly what I was looking for and took the time to show me a few cars until we found the one that I not only wanted, but fit my budget. From the test drive to the negotiation, picking up my car and the awesome after the sale care, not only would I recommend the Prime Motor Group to my friends and family, I would most definetly tell them to ask for Bill. THANKS BILL!! More

I was very impressed with Tom and his warmth as a person. I teach part time at the college level and see lots of young people and he stands out to me as very exceptional young man-very caring and a pleasure I teach part time at the college level and see lots of young people and he stands out to me as very exceptional young man-very caring and a pleasure to do business with. I hope to send more customers to him. My experience at the dealership was very positive. The service at all levels is outstanding. All the employees that I came in contact with were professional, friendly and seemingly happy. As a single woman, I am not always fond of doing business in the world of automotive types of things. I was not made to feel uncomfortable in any way. More

I was in the market for a new vehicle - I narrowed my search down to the RAV4 and the Subaru Forester. I worked with Thomas Vodicka at Prime and found him absolutely delightful to work with. I went to search down to the RAV4 and the Subaru Forester. I worked with Thomas Vodicka at Prime and found him absolutely delightful to work with. I went to two other Toyota dealerships and had the usual dealership pressure and slimy feelings that make people detest the car buying experience. I also went to multiple Subaru dealerships and had a similar experience. Tom was straight forward, honest, patient, extremely knowledgable and truly a great person to deal with. The experience was, dare I say, almost fun. I would highly recommend Prime Toyota, and Thomas Vodicka in particular! More

I just bought a new Rav 4 at Prime Toyota in Saco, Maine. Thomas Vodicka handled the sale and I was delighted with him. I told him up front that I didn't relish the whole trade car/buy new car endeavor, and Thomas Vodicka handled the sale and I was delighted with him. I told him up front that I didn't relish the whole trade car/buy new car endeavor, and wanted him to be up front and pull no "car dealer crap" that we so often experience. He couldn't have been nicer, more honest, more helpful AND I LOVE my new Rav! I would recommend this dealership and Thomas and rate them a 10!! Thanks Thomas..... More

Usually we dread going into the garage to have our vehicle serviced but not at Prime Toyota. Art, the assistant service manager, couldn't have been more helpful and pleasant. In fact, I was almost h vehicle serviced but not at Prime Toyota. Art, the assistant service manager, couldn't have been more helpful and pleasant. In fact, I was almost hoping I would have to wait in the lovely waiting area while sipping on a free coffee and chocolate chip cookie! My service was so prompt I'll have to save the coffee and cookie for the next trip. Thanks for great service with a smile!! More

I had an excellent experience at Prime Toyata. The sales person, Scott MacDonald explained everything very well and took time to make sure that I was getting the car that is right for me. Everyone was effic person, Scott MacDonald explained everything very well and took time to make sure that I was getting the car that is right for me. Everyone was efficient, organized and friendly. In a short time, I was driving away with my new Yaris. Great service and I love the car. My last Toyota got 215,000 miles. More

I purchased a 2009 Tacoma from Bill Braisted after seeing the truck on the internet. The transaction went very smoothly with Prime doing everything possible to ensure my satisfaction. What makes this tran the truck on the internet. The transaction went very smoothly with Prime doing everything possible to ensure my satisfaction. What makes this transaction a little more unique is that I was importing the truck into Canada which naturally involves more paperwork than a standard sale. Not a problem, Bill and the Prime team stepped up to the challenge! The truck, purchased unseen, was exactly as described by Prime. In addition, Bill actually picked me up at the airport. You can't ask for better service than that! Thanks Bill and also to the Prime team for a job well done! Dan Leroux Montreal, Quebec Canada More

We came into this dealership on the last day of a sales incentive ad we saw in a newspaper with leasing (for the first time) in mind. No high pressure sales here. Very friendly atmosphere. We were impre incentive ad we saw in a newspaper with leasing (for the first time) in mind. No high pressure sales here. Very friendly atmosphere. We were impressed with their willingness to work with us to get the best deal they could for us. We came away from the experience very pleased and would recommend this dealership to anyone. We have also had previous service work done there and that has always been excellent as well. This is a dealership with very personable employees who you feel you can trust. Toyota has been a good choice for us over the years and this dealership is one we feel we can depend on for the best service possible. More