
Ira Toyota Saco
Saco, ME
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I was in the market for a new vehicle - I narrowed my search down to the RAV4 and the Subaru Forester. I worked with Thomas Vodicka at Prime and found him absolutely delightful to work with. I went to search down to the RAV4 and the Subaru Forester. I worked with Thomas Vodicka at Prime and found him absolutely delightful to work with. I went to two other Toyota dealerships and had the usual dealership pressure and slimy feelings that make people detest the car buying experience. I also went to multiple Subaru dealerships and had a similar experience. Tom was straight forward, honest, patient, extremely knowledgable and truly a great person to deal with. The experience was, dare I say, almost fun. I would highly recommend Prime Toyota, and Thomas Vodicka in particular! More
Usually we dread going into the garage to have our vehicle serviced but not at Prime Toyota. Art, the assistant service manager, couldn't have been more helpful and pleasant. In fact, I was almost h vehicle serviced but not at Prime Toyota. Art, the assistant service manager, couldn't have been more helpful and pleasant. In fact, I was almost hoping I would have to wait in the lovely waiting area while sipping on a free coffee and chocolate chip cookie! My service was so prompt I'll have to save the coffee and cookie for the next trip. Thanks for great service with a smile!! More
I just bought a new Rav 4 at Prime Toyota in Saco, Maine. Thomas Vodicka handled the sale and I was delighted with him. I told him up front that I didn't relish the whole trade car/buy new car endeavor, and Thomas Vodicka handled the sale and I was delighted with him. I told him up front that I didn't relish the whole trade car/buy new car endeavor, and wanted him to be up front and pull no "car dealer crap" that we so often experience. He couldn't have been nicer, more honest, more helpful AND I LOVE my new Rav! I would recommend this dealership and Thomas and rate them a 10!! Thanks Thomas..... More
I had an excellent experience at Prime Toyata. The sales person, Scott MacDonald explained everything very well and took time to make sure that I was getting the car that is right for me. Everyone was effic person, Scott MacDonald explained everything very well and took time to make sure that I was getting the car that is right for me. Everyone was efficient, organized and friendly. In a short time, I was driving away with my new Yaris. Great service and I love the car. My last Toyota got 215,000 miles. More
I purchased a 2009 Tacoma from Bill Braisted after seeing the truck on the internet. The transaction went very smoothly with Prime doing everything possible to ensure my satisfaction. What makes this tran the truck on the internet. The transaction went very smoothly with Prime doing everything possible to ensure my satisfaction. What makes this transaction a little more unique is that I was importing the truck into Canada which naturally involves more paperwork than a standard sale. Not a problem, Bill and the Prime team stepped up to the challenge! The truck, purchased unseen, was exactly as described by Prime. In addition, Bill actually picked me up at the airport. You can't ask for better service than that! Thanks Bill and also to the Prime team for a job well done! Dan Leroux Montreal, Quebec Canada More
I went to this dealer because I had a lease that was ending in May. I went on the last day of the incentives to see what kind of deal I could get. Berto and the salestaff worked with me until we came u ending in May. I went on the last day of the incentives to see what kind of deal I could get. Berto and the salestaff worked with me until we came up with a deal that I was comfortable with. They were friendly, respectful, helpful and fun to work with. I met Ira when I was heading to ring the bell, it was fun to have my car purchase made into such a big deal! I would recommend Berto and this dealership to my friends and family. More
We came into this dealership on the last day of a sales incentive ad we saw in a newspaper with leasing (for the first time) in mind. No high pressure sales here. Very friendly atmosphere. We were impre incentive ad we saw in a newspaper with leasing (for the first time) in mind. No high pressure sales here. Very friendly atmosphere. We were impressed with their willingness to work with us to get the best deal they could for us. We came away from the experience very pleased and would recommend this dealership to anyone. We have also had previous service work done there and that has always been excellent as well. This is a dealership with very personable employees who you feel you can trust. Toyota has been a good choice for us over the years and this dealership is one we feel we can depend on for the best service possible. More
Good Experience, great salesman, beautiful dealership with many amenities such as cafe, tv, etc. but most importantly, there were several incentive programs going on and we were able to work out a great with many amenities such as cafe, tv, etc. but most importantly, there were several incentive programs going on and we were able to work out a great deal for the 2010 Camry that we wanted. Would recommend them and especially Mark Leonard who was our salesman. More
Berto Arroyo was my sales consultant and Jason Therriault was the finance manager I worked with. Both were extremely professional, knowledgable, friendly and helpful. Berto and Jason worked hard to get me was the finance manager I worked with. Both were extremely professional, knowledgable, friendly and helpful. Berto and Jason worked hard to get me the price and financing that I was looking for on the vehicle that I wanted. I went to Prime to purchase my new RAV4 from Berto because my mother purchased her Highlander from him last year. I will be going back to see him again the next time I need a new vehicle. I work in customer service and have extremely high personal standards and expectations for customer service, Berto and Jason met and exceeded my expectations. More
Elizabeth Wallis was the first contact I had with Prime Toyota, as she responed to my email request for a series of quotes. She responded quickly to my original request and each time thereafter for a numb Toyota, as she responed to my email request for a series of quotes. She responded quickly to my original request and each time thereafter for a number of additional options that I requested prices for. It was very refreshing to receive straight forward responses without the usual, "we only have one of your requested vehicles left so you must act quickly" type pressure which is typical of most other dealers online communications. Upon going into the dealership, Berto Arryo was my salesperson and walked me through the remainder of the process of leasing my new Toyota. He was extremely knowledgeable and I did not feel any pressure thoughout the entire process. I was also very impressed with his high level of professionalism, at no time during our dealings did he badmouth any of the other makes I was considering, rather he focused on the facts plain and simple. My overall experience at Prime Toyota was great and I look forward to doing business again with them in the future. More