
Ira Toyota Saco
Saco, ME
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I recently bought a car at prime toyota. My experience was very nice and friendly. Liz and the rest of the staff worked very hard to not only get me in to a car but to get me exactly what I needed. Which was very nice and friendly. Liz and the rest of the staff worked very hard to not only get me in to a car but to get me exactly what I needed. Which was a newer, more reliable car with cheaper payments than my old one. This was not an easy task considering my below average credit. Liz was awesome and she made me feel right at home. She is a great asset to the company. More
My initial experience at Prime Toyota was lengthy, (more than 2.5 hours) however after going back on 2 more occasions to try to make the Rav4 fit, I really liked dealing with Jesse Freitas and Bobby is nice than 2.5 hours) however after going back on 2 more occasions to try to make the Rav4 fit, I really liked dealing with Jesse Freitas and Bobby is nice and knowledgable too. Jesse is warm and friendly and not in a hurry when he speaks to you. I did feel somewhat special at your Toyota dealership (unlike my experience at the Honda dealership). I realllllly like Jesse. His style, demeanor, attention and he gave us a really good deal on a Highlander. It's just too big a car for me and the Rav4 just wasn't quite up to my expectations. If I could, I would buy a car from Jesse, the models just didn't fit my family. He's great though. Keeeeeep him. The best experience I've had with a car dealership. (I did realllly like Matt at your Nissan dealership too, he's very warm, approachable, friendly. I like his style too.) Linda Edgar More
This was our second experience with Prime Auto Dealers. We would recommend Shaun, Berto and Prime for anyones auto buying needs. Exceptional customer service by everyone, didn't matter who we spoke to they We would recommend Shaun, Berto and Prime for anyones auto buying needs. Exceptional customer service by everyone, didn't matter who we spoke to they gave us 100% of their attention. We bought a 2008 Toyota 4Runner, which we absolutely love! We want to thank the staff at Prime for all there expertise and patience! We look forward to working with Shaun, Berto and Prime in the future. Special thank you to Berto, you are a true gentlemen and team player... I still love my Nissan Pathfinder... John and Tina Provost More
I researched the vehicles and their availability online. I researched the vehicles and their availability online. I Was genuinely surprised with overall experience. Have not purchased a new vehicle in near I researched the vehicles and their availability online. I Was genuinely surprised with overall experience. Have not purchased a new vehicle in nearly 20 years. Was a very positive experience. Purchased exactly the vehicle I wanted at the price I wanted at a good APR. Although the dealership was very impressive, it was the people who make the difference. From sales to F&I, (including after the sale correspondence) the employees at Prime are top notch. Would I do business with them again? Certainly, providing the price is right. More
We had the best experience from our salesperson Liz. She treated us with respect and gave us enough information to make our decision without us feeling pressured. She went to bat for us when we requested an treated us with respect and gave us enough information to make our decision without us feeling pressured. She went to bat for us when we requested an additional accessory to make the deal happen and again made us feel as if we were in control of the transaction. I've purchased several new and used cars throughout my life with this being my second from Prime Toyota. I plan to use Prime Toyota and Liz Wallis again with future car purchases. More
Shawn was very helpful in finding a car that was suitable for my daughter. He was very patient and understanding. He always appeared pleased to see us, we were there often over a few weeks trying to find a for my daughter. He was very patient and understanding. He always appeared pleased to see us, we were there often over a few weeks trying to find a vehicle. Shawn followed up with our requested and called us and made suggestions. I feel that Shawn went above and beyond in helping us make a decision with the car we purchased. More
Jason was very professional and understanding of our financial situation. It was a very differcult time for us and Jason was more than understanding. I do appreciate all that he did for us. I feel tha financial situation. It was a very differcult time for us and Jason was more than understanding. I do appreciate all that he did for us. I feel that this dealership will take care of any future concerns we may have. He was most polite and professional. Thank you Jason for your kindness. More
Shawn and Jason were great. Shawn gave me alot of different cars to drive in. Because of my short stature, Shawn only showed me cars that would be to my fit, and did not waste our time. Got a reasona different cars to drive in. Because of my short stature, Shawn only showed me cars that would be to my fit, and did not waste our time. Got a reasonable price on my trade-in and got within our budget. Jason(finance) went through hoops to get us a good price, plus the warranty made it a go. Nobody was pushy, and everyone was extremely nice. Jessie(general mgr?) and Chris were also great. More
I hate car shopping and pushy salesmen. Eric made my experience very comfortable and fairly stress free. He was very informated and seemed to know what he was talking about. He kept me on a positive not experience very comfortable and fairly stress free. He was very informated and seemed to know what he was talking about. He kept me on a positive note while waiting for the financing to go through on the vehicle I bought. ALso my boyfriend was with me who is very impatient and Eric helped to keep him occupied while we waited. I would diffenetly recommend Eric to my family and friends. More
This was my first experiance with Prime. I would reccomend Berto and Prime for anyones auto buying needs. Exceptional customer service, they worked with me 100%. I bought a 2006 Nissan Pathfinder, w reccomend Berto and Prime for anyones auto buying needs. Exceptional customer service, they worked with me 100%. I bought a 2006 Nissan Pathfinder, which is BEAUTIFUL! I am excited to tell everyone about my pleasant experiance, and want to thank all the staff at Prime for all there expertise! I will continue to buy all my vechicles at Prime. Thank-you Berto, and Mike (in finance) Kelly Burnett :))) More