Ira Toyota Saco

After buying every car we have owned (except for our 2006 Hummer beause the dealer could not sell us one) from the same dealer for the past 35 years it was a very nervous experience to think of buying from a Hummer beause the dealer could not sell us one) from the same dealer for the past 35 years it was a very nervous experience to think of buying from another dealer and away from the Chevrolet line. We were more than pleasantly surprised by the experience we had at Prime Toyota in Saco, ME. From the greeting we received when we arrived, to the friendliness of all the employees to the various specialists that we dealt with, it was one positive experience after another. Liz Wallis is an exceptional salesperson. She and I had been emailing back and forth and she always got back to me with answers to any questions I had and appropriate suggestions and ideas to suit our needs. My husband and I are both in sales and recognize what an attribute she is to Prime Toyota. She is not a "turn off hard sell" salesperson, but rather one who has a wealth of knowledge in her product and in dealing with people that is certainly a welcomed sight. I would definitely say we have been "converted" because of our experience with Liz and Prime Toyota and I look forward to our next purchase with Liz one which we have already spoken about. Keith and Patricia Wakem More

No beating around the bush; salesman didn't have to run back and forth dickering with some "unknown" person in the back room. Got above blue book for my trade and the new car cost was in line with the fiv back and forth dickering with some "unknown" person in the back room. Got above blue book for my trade and the new car cost was in line with the five other dealers I visited. Service department has been OK, too. More

We dealt with Mr. Karam (Ramzi) on two occasions. Once to buy our daughter a used car several years ago and then to buy a new Camry in 2006. He was most helpful in helping us to make a selection and in o to buy our daughter a used car several years ago and then to buy a new Camry in 2006. He was most helpful in helping us to make a selection and in offering personal advice as to the pros and cons of going with a particular car. He was helpful in every way without any attempt at a hard sell in any particular direction, something we much appreciated after numerous experiences in making these major purchases over the years. Great salesmanship! More

We always go to Ramzi when we are in need of a trade-in. He is a conscientious and works-for-the-customer, kind of salesman! And the new dealership in Saco has everything you need while you wait, a play are He is a conscientious and works-for-the-customer, kind of salesman! And the new dealership in Saco has everything you need while you wait, a play area for the kids, a large screen t.v., a cafe, and even an ocean tank for kids to check out!! We refer everyone to PRIME for a reasonably priced, good quality, friendly experience!! More

Ramzi and his staff were fantastic - they provided excellent customer service and left me feeling assured that I had purchased a quality vehicle. The process was fast and direct, and my questions and excellent customer service and left me feeling assured that I had purchased a quality vehicle. The process was fast and direct, and my questions and concerns were addressed immediately. Ramzi was friendly and genuine, and appeared to really care about my satisfaction as a customer. Furthermore, Ramzi was able to provide a financial plan that fit my budget and individual needs. I had a great experience and love my car! More

This was the second car I purchased from Prime Toyota. I have only had good experiences with my salesperson, Jeff Slaton. Jeff is very knowledgeable about the product he is selling. Jeff is a pleasure to have only had good experiences with my salesperson, Jeff Slaton. Jeff is very knowledgeable about the product he is selling. Jeff is a pleasure to deal with before, during and after the sale as he always follows through. He is an all-around nice guy! More

We recently purchased an '08 Prius from Prime Toyota and are more than happy to offer a 100% endorsement of our wonderful salesperson Ramzi Karam and the entire sales experience. We had tried two other dea are more than happy to offer a 100% endorsement of our wonderful salesperson Ramzi Karam and the entire sales experience. We had tried two other dealerships in Maine and one in Massachusetts and were very discouraged. A friend suggested we contact Ramzi Karam at Prime because he had been well treated there. Ramzi was fantastic all the way through the process. He was kind enough to actually drive a Prius to our residence for us to have a first hand look. We never at any time felt like we were being 'sold' anything. Rather, he made us feel like we were sharing information that he was generously providing with nothing but our best interests at heart. The important thing is that Ramzi listens and clearly cares. There aren't many salespeople that you can say that about. Sales is an exchange of values and Ramzi and everyone at Prime understands that. We are telling all our friends about our very positive experience and encouraging them to visit Ramzi at Prime. Thank you! - Michael & Kathleen O'Brien More

From the time I entered the dealership everyone I walked past greeted me and asked if they could help. My salesman was low key and did not push for a sale. He made sure I drove more than just one car to m past greeted me and asked if they could help. My salesman was low key and did not push for a sale. He made sure I drove more than just one car to make my decision pointing out the differences. The requisite extended warranties were presented in such a way I felt no pressure to buy. I purchase a new car every 4-5 years and I can honestly say I have never had such a satisfying experience. I would definitely go back to Prime Toyota in Saco and recommend it to my friends. More

Prime Toyota was great to work with due to the fact that Ramzi Karam is an exceptional salesman and an incredibly hard worker. He was able to secure all of our special requests for our new car within days a Ramzi Karam is an exceptional salesman and an incredibly hard worker. He was able to secure all of our special requests for our new car within days and has always handled any question we may have by giving his cell phone number to us. He truly wants you to enjoy your car! When our children get out of college, we will definitely recommend Ramzi and Prime Toyota for their new car purchases. More

Ramzi was helpful friendly and went out of his way to make sure I was taken care of.Ramzi loves what he dose and is not in it for the money. I recomend if you looking for a person who is interested in fi make sure I was taken care of.Ramzi loves what he dose and is not in it for the money. I recomend if you looking for a person who is interested in finding out what is important to you Ramzi is that person he cares. This is my second Toyota and the service deparment has been great to deal with. Eric and his whole staff from the service writers to the mechanics have been the best I have delt with. Ira , Tom and Dan lead by great example and always give their best for the customer. Jim T More