
Ira Toyota Saco
Saco, ME
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I researched the vehicles and their availability online. I researched the vehicles and their availability online. I Was genuinely surprised with overall experience. Have not purchased a new vehicle in near I researched the vehicles and their availability online. I Was genuinely surprised with overall experience. Have not purchased a new vehicle in nearly 20 years. Was a very positive experience. Purchased exactly the vehicle I wanted at the price I wanted at a good APR. Although the dealership was very impressive, it was the people who make the difference. From sales to F&I, (including after the sale correspondence) the employees at Prime are top notch. Would I do business with them again? Certainly, providing the price is right. More
This was our second experience with Prime Auto Dealers. We would recommend Shaun, Berto and Prime for anyones auto buying needs. Exceptional customer service by everyone, didn't matter who we spoke to they We would recommend Shaun, Berto and Prime for anyones auto buying needs. Exceptional customer service by everyone, didn't matter who we spoke to they gave us 100% of their attention. We bought a 2008 Toyota 4Runner, which we absolutely love! We want to thank the staff at Prime for all there expertise and patience! We look forward to working with Shaun, Berto and Prime in the future. Special thank you to Berto, you are a true gentlemen and team player... I still love my Nissan Pathfinder... John and Tina Provost More
We had the best experience from our salesperson Liz. She treated us with respect and gave us enough information to make our decision without us feeling pressured. She went to bat for us when we requested an treated us with respect and gave us enough information to make our decision without us feeling pressured. She went to bat for us when we requested an additional accessory to make the deal happen and again made us feel as if we were in control of the transaction. I've purchased several new and used cars throughout my life with this being my second from Prime Toyota. I plan to use Prime Toyota and Liz Wallis again with future car purchases. More
Shawn and Jason were great. Shawn gave me alot of different cars to drive in. Because of my short stature, Shawn only showed me cars that would be to my fit, and did not waste our time. Got a reasona different cars to drive in. Because of my short stature, Shawn only showed me cars that would be to my fit, and did not waste our time. Got a reasonable price on my trade-in and got within our budget. Jason(finance) went through hoops to get us a good price, plus the warranty made it a go. Nobody was pushy, and everyone was extremely nice. Jessie(general mgr?) and Chris were also great. More
Jason was very professional and understanding of our financial situation. It was a very differcult time for us and Jason was more than understanding. I do appreciate all that he did for us. I feel tha financial situation. It was a very differcult time for us and Jason was more than understanding. I do appreciate all that he did for us. I feel that this dealership will take care of any future concerns we may have. He was most polite and professional. Thank you Jason for your kindness. More
Shawn was very helpful in finding a car that was suitable for my daughter. He was very patient and understanding. He always appeared pleased to see us, we were there often over a few weeks trying to find a for my daughter. He was very patient and understanding. He always appeared pleased to see us, we were there often over a few weeks trying to find a vehicle. Shawn followed up with our requested and called us and made suggestions. I feel that Shawn went above and beyond in helping us make a decision with the car we purchased. More
I hate car shopping and pushy salesmen. Eric made my experience very comfortable and fairly stress free. He was very informated and seemed to know what he was talking about. He kept me on a positive not experience very comfortable and fairly stress free. He was very informated and seemed to know what he was talking about. He kept me on a positive note while waiting for the financing to go through on the vehicle I bought. ALso my boyfriend was with me who is very impatient and Eric helped to keep him occupied while we waited. I would diffenetly recommend Eric to my family and friends. More
This was my first experiance with Prime. I would reccomend Berto and Prime for anyones auto buying needs. Exceptional customer service, they worked with me 100%. I bought a 2006 Nissan Pathfinder, w reccomend Berto and Prime for anyones auto buying needs. Exceptional customer service, they worked with me 100%. I bought a 2006 Nissan Pathfinder, which is BEAUTIFUL! I am excited to tell everyone about my pleasant experiance, and want to thank all the staff at Prime for all there expertise! I will continue to buy all my vechicles at Prime. Thank-you Berto, and Mike (in finance) Kelly Burnett :))) More
I had a great experience buying my first car at Prime Toyota. Tim Simpson and Jim Meggison were immensely helpful, honest and friendly – they found me the perfect car for the right price and went above Toyota. Tim Simpson and Jim Meggison were immensely helpful, honest and friendly – they found me the perfect car for the right price and went above and beyond to make sure I was happy with it, even driving all the way up to Brunswick to drop it off when I wasn’t able to make it down to Saco to pick it up. After I bought the car, Tim took the time to show me all the bells and whistles on the car to make sure I knew how to work them and walked me through the paperwork I’d need for registering it. Throughout the entire process Tim and Jim answered every one of my questions and followed up to make sure I was happy with the car. My parents recently bought a car from Prime Toyota as well and had the same experience. Whether you are a seasoned car-owner or a first-time buyer, I highly recommend this dealership to anyone looking for a car! Thanks again! Katie More
I can honestly say that I have NEVER been treated so WELL in ANY of my 20 plus purchases of new and used vehicles. Tim Simpson went above and beyond, even driving from Saco to Brunswick to show and demonstra in ANY of my 20 plus purchases of new and used vehicles. Tim Simpson went above and beyond, even driving from Saco to Brunswick to show and demonstrate the 2009 Corolla and it's features. We pretty much had my deal finalized over the phone - no going back and forth for hours over pricing. I feel I got a great car, at a great price, from an outstanding Salesman, at a very smooth running dealership. From the time I stepped into the showroom, all the way through delivery, ALL employees were friendly, professional, and helpful. Great job in hiring Ira! I will return for future needs, as well as inform anybody and everybody in need of a vehicle, to see Tim Simpson and Prime Toyota! Thanks, David Dionne More