
Ira Toyota Saco
Saco, ME
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I can honestly say that I have NEVER been treated so WELL in ANY of my 20 plus purchases of new and used vehicles. Tim Simpson went above and beyond, even driving from Saco to Brunswick to show and demonstra in ANY of my 20 plus purchases of new and used vehicles. Tim Simpson went above and beyond, even driving from Saco to Brunswick to show and demonstrate the 2009 Corolla and it's features. We pretty much had my deal finalized over the phone - no going back and forth for hours over pricing. I feel I got a great car, at a great price, from an outstanding Salesman, at a very smooth running dealership. From the time I stepped into the showroom, all the way through delivery, ALL employees were friendly, professional, and helpful. Great job in hiring Ira! I will return for future needs, as well as inform anybody and everybody in need of a vehicle, to see Tim Simpson and Prime Toyota! Thanks, David Dionne More
One day this past June I dropped by Prime Toyota in Saco, Maine with the intention of just looking at a new Camry Hybrid. I wanted to go green with a new car and since I liked the looks of the regular Camry Maine with the intention of just looking at a new Camry Hybrid. I wanted to go green with a new car and since I liked the looks of the regular Camry, I thought I'd take a peek. Liz met me at the door with a big smile and a genuine eagerness to be of service to me. I told her why I had come in and because she was pretty sure there wasn't a Camry hybrid on the lot, as they are as scarce as hen's teeth to find and Prime only gets a shipment once a month of vehicles that are already sold to people who have been patiently waiting for them, I settled for looking at pictures and listening to Liz tell me all about the vehicle. She was well versed and knew it from top to bottom. I was sold. I filled out the paper work to get on the waiting list, complete with my first choice of a silver one with gray upholstered seats. Liz then told me that the 2009 regular Camry is just about the same shape and size of the Hybrid, and asked if I would like to try out one of those just to see if it would "fit". She went to get a key and came back with a surprise....the key to the only Hybrid on the lot. We quickly golf carted it out to where it was and wouldn't you know....it was silver with gray upholstered seats! It looked perfect! It drove smoothly and quietly! And in no time at all, it was mine. No regrets whatsoever!!! And Liz keeps in touch. She calls, sends me follow-up letters, was there for my first 5,000 mile check-up and emails me just to see how things are going. She's great!!! So much so that my husband just recently bought a Toyota Tacoma, a silver one with gray upholstered seats, and Liz was there once again every step of the way. We love her!!! We have definitely found a new best friend in Liz and great confidence in this wonderful dealership. More
In July my wife bought a new Toyota RAV4 from Prime. I was very impressed with the way they dealt with us and when I got the chance to drive her car I loved it. I woke up one Monday morning in October and was very impressed with the way they dealt with us and when I got the chance to drive her car I loved it. I woke up one Monday morning in October and decided I wanted my own RAV4. Eric met me at the door and I told him what I wanted and the options that I wanted. He found the car and it only took minutes to come to the price that I was willing to pay and the deal was made. Jimmy Tran went over the car with me. Eric has called me to make sure that everything is okay. Both Eric and Jimmy were very profressional. More
Tim Simpson and Jeff Slaton are excellent salespeople. Tim sold me two cars and when he was busy, he had his fellow employee Jeff show me several cars. Jeff made us laugh the entire time we were with him. Tim sold me two cars and when he was busy, he had his fellow employee Jeff show me several cars. Jeff made us laugh the entire time we were with him. both salesmen were patient with my six year old daughter and both made sure we were completely satisfied with the vehicles we bought. I am pleased with the excellent service and the quality workmanship that Prime offers customers. Since I purchased the cars I have received several calls to insure that I was still happy with the vehicles. Neither salesperson gave me the feeling that we should rush into a decision. Both allowed me time to make a decision, answering my questions with good nature and knowledge. I highly recommend Prime as well as their salesmen Tim Simpson and Jeff Slaton. More
Shaun is a wonderful Saleman, very personable, patient and helpful! Thanks!! I went to the dealership over 4 times looking at different cars and shopping at different dealerships, Shaun sold me along w/ c and helpful! Thanks!! I went to the dealership over 4 times looking at different cars and shopping at different dealerships, Shaun sold me along w/ competative pricing! He stayed late after work and came in on his day off. I was able to finance my car on my own with a very low interest rate! I love my new car, I just wish it still only had 22 miles on it! More
This was my second vehicle that I have purchased from Prime and must say that I was given "red carpet" service. Being around the people at Prime I have learned that this is how they treat every customer, Prime and must say that I was given "red carpet" service. Being around the people at Prime I have learned that this is how they treat every customer, with compassion and quality! They treat everyone with care and make you feel that your purchase is the most important purchase withing the entire franshise. It doesn't matter if you are buying a basic model vehicle or a high end vehicle with all the bells and whistles, your purchase is important to them! Prime will always have my business and that of my entire family, in fact my Mother was a customer at another dealership for over 20 years and when I told her about the quality of service at Prime she decided to give it a shot. That same day she purchased a new vehicle and has said he will even drive the 76 miles for service because she was so impressed with the dealership! Prime Motor Group has a passion for service and it shows with every new customer that pulls off the lot! Thank you Prime! More
We were looking for a truck. We went looking in N. Berwick and made our way to Saco. My husband found what he was looking for in a pickup. Later that afternoon I emailed Prime and took phone numbers. Berwick and made our way to Saco. My husband found what he was looking for in a pickup. Later that afternoon I emailed Prime and took phone numbers. The next morning my husband called Jeff. We made our trip into Prime at 10am and drove home at 12:30 with our new used truck. The atmosphere was excellent. Very friendly. The associates all included me in their conversations like I was a person. Sometimes women aren't treated with respect at dealerships. I was inpressed by being included in the purchase of our vehicle. We would recommend Prime to anyone looking for a vehicle before going to other places. We had free coffee and donuts. We were offered lunch. They have a lunch bar there. We cannot praise Prime enough. They are professional in all aspects. We love our GMC very much. I needed to be at work by 1 pm. They made sure we had all the paperwork signed and was on the road in time. We would really like to thank Tim Simpson for all he did. He handed me the keys to start the truck. He made sure we were comfortable. He went over the truck very well with my husband. Tim came and checked on us while we waited and helped Steve clean out our Ford Ranger. Thank you ever so much everyone! Darlene and Stephen Yates Alfred ME More
I've been completely delighted with my experience with Prime Toyota, both during my purchase and with the follow-up service. Everyone at the dealership was very helpful and pleasant and Tim answered all m Prime Toyota, both during my purchase and with the follow-up service. Everyone at the dealership was very helpful and pleasant and Tim answered all my questions and helped me make an informed decision about which car to purchase. I felt that he really cared about finding out what my individual situation was so he could help me choose a car that was just right for me. I expected buying a new car to be a stressful experience, but instead it turned out to be enjoyable. I attribute that to the superlative service I received from Prime Toyota. I would highly recommend this dealership and would especially recommend Tim, who could not have been more helpful and pleasant. More
My wife and I have never looked foward to purchasing cars in the past.Dealing with Bob was an unexpected pleasure!He made us immediately feel comfortable, was courteous, and had great product knowledge.The r in the past.Dealing with Bob was an unexpected pleasure!He made us immediately feel comfortable, was courteous, and had great product knowledge.The rest of your staff were also a pleasure to deal with and we were also impressed with your attractive facility!We look foward to a long and lasting relationship and will recommend Prime to our friends. Warmest Wishes, Charles & Penny PoirierCharles More
I went to Prime to purchase a new Prius and was amazed at the selection they had in stock. Dustan Turner was a delight to work with - his sales approach was not overly aggressive and I believe he worked wel the selection they had in stock. Dustan Turner was a delight to work with - his sales approach was not overly aggressive and I believe he worked well with me and my wife to help us achieve the best deal possible. He was very knowledgeable about the car and took his time in showing us available options. I would return to Prime for future vehicle purchases and would gladly recommend Dustan to anyone in the market for a Toyota. More