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Ira Toyota Saco

Saco, ME

Overview
Reviews
Vehicles
4.5
2,280 Reviews
Call Dealership (207) 536-3642
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783 Portland Rd

Saco, ME

04072

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Showing 2,280 reviews

August 15, 2024

For the third time, I waited at the dealership for over two hours for an oil change. Not quite sure how it takes so long. More

by patwilson1112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure
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Aug 16, 2024 -

Ira Toyota Saco responded

patwilson1112, Thank you for your feedback. While I’m pleased to hear you received good service, I apologize for the long wait you experienced. Our goal is to provide efficient and high-quality service, and we appreciate you bringing this to our attention. We’re committed to improving your experience on your next visit. Dennis Steeves General Manager dsteeves@iratoyotasaco.com

August 15, 2024

Excellent customer service. Greeted immediately and was done super fast. Would recommend to any Toyota owner More

by Ner207
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacey
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Aug 16, 2024 -

Ira Toyota Saco responded

Hello, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 14, 2024

Spotless facility, prompt service, attentive, nice people and great service! A pleasure to deal with. More

by anita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
IDK
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Aug 16, 2024 -

Ira Toyota Saco responded

Hello Anita, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 14, 2024

Fast, friendly service from the minute you arrive until you leave. Lacey was professional and made my first service visit a breeze. More

by Jill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacey
Report | Print
Aug 16, 2024 -

Ira Toyota Saco responded

Hello Jill, we're happy you found our staff to be so supportive during your experience here at Ira Toyota Saco. We are always more than happy to assist you if anything else comes up. Take care!

August 12, 2024

I can't say enough about JD he's the most committed salesman, he's thorough, he worked with finance man and pounded out a deal! They both rock! Great customer service More

by nancygagne56
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Finance guy, Jason Defelice
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Aug 16, 2024 -

Ira Toyota Saco responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ira Toyota Saco! Feel free to reach out to us if you need anything. Have a wonderful day.

August 10, 2024

Scheduled my appointment within a day & service was great. People easy to work with and listened to my issues More

by Memeresue@Icloud.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cabrera
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Aug 12, 2024 -

Ira Toyota Saco responded

Hi, we are very happy to have provided you with such a positive experience! We do hope we can be of assistance in the future. Take care!

August 08, 2024

Great cars and friendly people. That’s a winning combination. And after the sale, the folks in the service department are ready to help. A wonderful dealership. Oh yes, and the muff More

by cpushard53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach
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Aug 10, 2024 -

Ira Toyota Saco responded

Hi, your wonderful feedback and rating mean a lot to us. We look forward to your next visit! Take care!

August 07, 2024

Great service! Timely manner! Car across parking lot in rain. Got wet getting to car. Car usually right out side door. Crew wonderful!! More

by Brenda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsay
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Aug 10, 2024 -

Ira Toyota Saco responded

Hello Brenda, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

August 07, 2024

I had an amazing experience at this dealership. The staff was friendly, knowledgeable, and very helpful. They made the entire process smooth and stress-free. Highly recommend More

by Isanoor918
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isa, Jesse Freitas, Brandon Hersey, Christopher Konovalchik, Wendy Lewis, Scott MacDonald, Joe Nason, Zerihun Petrin, Devan Porter, Steve Santos, Jim Meggison
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Aug 09, 2024 -

Ira Toyota Saco responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

August 06, 2024

Service standards are not as good as prior. Little things missed or not reported complete More

by Kparks01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Tech
Report | Print
Aug 07, 2024 -

Ira Toyota Saco responded

Kparks01, I appreciate your feedback and offer my sincere apologies for any inconvenience you may have experienced. If there is anything I can do to regain your trust, please do not hesitate to reach out to me. I would like to hear more about the details of your experience and how we can improve in the future. Thank you, Carl Zammuto Service Manager czammuto@irafordsaco.com

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