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Ira Toyota Saco

Saco, ME

4.5
2,246 Reviews

783 Portland Rd

Saco, ME

04072

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Showing 2,246 reviews

January 28, 2024

Thier service center is top notch. They really helped me though a touch problem I was having with my older car I got from them and I'm so appreciative! Very professional and prompt. More

by tehflash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaleb
Jan 30, 2024 -

Ira Toyota Saco responded

Thank you for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

January 26, 2024

I have always and will continue to have my vehicles serviced at IRA Toyota. They are professional and courteous and give me the best information on my car. More

by Jooca23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaleb
Jan 30, 2024 -

Ira Toyota Saco responded

Thank you for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

January 26, 2024

This purchase was as quick and painless as they come. The salesperson Ricky was so easygoing More

by CubsFan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricky
Jan 30, 2024 -

Ira Toyota Saco responded

Congratulations on your new vehicle! We are thrilled that Ricky provided you with an easygoing sales experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

January 26, 2024

I drove my car up from Florida & needed it to be winterize & reg. Service visit. They told me everything they would do. Bthey were so kind to have the courtesy van take me to the movie instead of w More

by Dmsto100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtesy driver, sorry I did not get his name.
Jan 31, 2024 -

Ira Toyota Saco responded

Thank you for sharing your experience. We're delighted to hear that Christine and the team took good care of you during your service visit. We appreciate your feedback and look forward to serving you again!

January 20, 2024

Third vehicle from dealership. My experience with the folks here gets better every time. Ask for Gwen; she'll take care of you. Knowledgeable, upfront, top salesperson and now I More

by Betho8917
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gwen Wilcox
Jan 25, 2024 -

Ira Toyota Saco responded

Thank you for your loyalty and for sharing your positive experience! We're thrilled to hear that your experiences with our dealership and Gwen have been getting better every time. It's great to know that Gwen is knowledgeable, upfront, and a top salesperson. We appreciate your trust and look forward to serving you again for your future vehicle needs!

January 18, 2024

Great service, very professional and knowledgeable, I highly recommend it!! Always a wonderful experience!! I’m truly a very satisfied customer! More

by mattgreenleaf3381
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure—nice guy though , Rob Arey
Jan 23, 2024 -

Ira Toyota Saco responded

We're thrilled to hear that you had a great service experience, and we appreciate your kind words about our professionalism and knowledge. Your recommendation means a lot to us, and we're delighted to have you as a satisfied customer. We're here to assist you, and thank you for choosing our service for your automotive needs!

January 17, 2024

I was pleasantly surprised that great customer service lives on ! Everyone was so down to earth and really cared about the people they serve! Ben Sacco went above and beyond the call of duty trying to h More

by Kimberlykaplan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Sacco Assistant Service Manager
Jan 19, 2024 -

Ira Toyota Saco responded

It's truly heartening to hear about your positive experience at Ira Toyota Sacco and the exceptional customer service you received. Ben's dedication to going above and beyond to help you with your extended warranty and the team's detailed explanation of your vehicle's issues reflects a commitment to customer satisfaction. Thank you for sharing your recommendation. Safe travels and continued satisfaction with your vehicle!

January 16, 2024

A dealer in MA insisted that we go to Ira after the car they sold us failed ME inspection. We thought the fix was in. Ira was honest and failed the vehicle. They provided video documentation allowing us to More

by SCOTCHMEG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaleb
Jan 19, 2024 -

Ira Toyota Saco responded

Unfortunately, you had to deal with an issue with the car you purchased, but we are glad to hear that Ira Toyota handled the situation with honesty and transparency. Providing video documentation and allowing you to negotiate the needed repair is a commendable approach. It's great to hear that our staff was polite, and you found our waiting room suitable for working. Thank you for sharing your positive experience. Safe travels and best wishes with your vehicle!

January 16, 2024

It was a very pleasant buying experience at Ira Toyota in Saco Maine. I was kept informed throughout the process, Which went very smoothly just as importantly, no surprises! On another note it’s a very beaut More

by larry.hartwell
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jeff Neagle.
Jan 19, 2024 -

Ira Toyota Saco responded

We are delighted to hear that you had a very pleasant buying experience at Ira Toyota Saco. Being kept informed throughout the process and experiencing a smooth transaction with no surprises is excellent. It's also great to know that you found the showroom beautiful and modern, with the added convenience of a kitchen serving food. Thank you for recommending others to check us out for new and used cars. Safe travels and enjoy your new vehicle!

January 16, 2024

The people I worked with — Geneva and Gina — were very helpful. They responded to my questions and made the process go smoothly. The only hiccups were with software — incorrect purchase price, add-ons not More

by Seajay
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Geneva, Gina
Jan 19, 2024 -

Ira Toyota Saco responded

It's great to hear that Geneva and Gina were very helpful, responding to your questions and making the process go smoothly. While there were some hiccups with the software, it's positive that the issues were corrected quickly, resulting in an overall very good experience. Safe travels and enjoy your vehicle!

Jan 19, 2024 -

Seajay responded

Yes, those “hiccups” were quickly resolved. My overall experience was very positive.

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