
Ira Toyota Saco
Saco, ME
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It was a very pleasant buying experience at Ira Toyota in Saco Maine. I was kept informed throughout the process, Which went very smoothly just as importantly, no surprises! On another note it’s a very beaut Saco Maine. I was kept informed throughout the process, Which went very smoothly just as importantly, no surprises! On another note it’s a very beautiful modern showroom, which has a kitchen which serves food! I recommend people check them out for new cars and use cars. More
The people I worked with — Geneva and Gina — were very helpful. They responded to my questions and made the process go smoothly. The only hiccups were with software — incorrect purchase price, add-ons not helpful. They responded to my questions and made the process go smoothly. The only hiccups were with software — incorrect purchase price, add-ons not ordered — but those were corrected quickly. Overall, a very good experience. More
This is the second car I got here, salesman ok, I told them I wanted no more than a 60 months loan and all paperwork was finalized with 75 months by the financial guy, I was extremely upset by this. They them I wanted no more than a 60 months loan and all paperwork was finalized with 75 months by the financial guy, I was extremely upset by this. They need to do what the customer wants. More
Even though I had an appointment for an oil change and tire rotation, it took 2 1/2 hours to complete. I hope that it isn’t the normal time for this kind of procedure. The advisor was good but I would hes tire rotation, it took 2 1/2 hours to complete. I hope that it isn’t the normal time for this kind of procedure. The advisor was good but I would hesitate to have an oil change there again. More
Today I went in for my 35k appointment, I’ve been here for every 5k since they sold me the vehicle. Today by far stood out. I went in at my scheduled appointment time of 12:15pm and I waited in the lounge for every 5k since they sold me the vehicle. Today by far stood out. I went in at my scheduled appointment time of 12:15pm and I waited in the lounge for the service to be completed. At 1:09pm I get the notification my everything is “green” and my advisor will be with me shortly. By 2:04pm I got tired of sitting there and proceeded to get up and wander the area. I step outside to get some fresh air passing through the service Bay Area and service writers, my vehicle is sitting outside ready to go. I proceed to go back in and wait until roughly 2:40pm for my service advisor to find me and pass off my keys and hand off my paperwork to the receptionist. I walk out not wanting to make a big deal of the situation as it was a busier than usual Saturday. The reason this review is being written is even after all that when I got back in my vehicle to depart I realized they never bothered to reset my maintenance required notification which admittedly put me over the edge. More
Everyone at Ira was great & helped us the best they could! Our sales Agent Perrin was pleasant to work with and made sure to meet our needs & wants while getting us into a new vehicle. could! Our sales Agent Perrin was pleasant to work with and made sure to meet our needs & wants while getting us into a new vehicle. More
Great service excellent advisor. I felt like I was well taken care of 👍. Christina was awesome. I felt like I was well taken care of 👍. Christina was awesome. More