Back

Ira Toyota Saco

Saco, ME

4.5
2,255 Reviews

783 Portland Rd

Saco, ME

04072

Directions

By Type

Showing 2,255 reviews

December 30, 2023

Sun par not impressed on any visit , slow service and long wait times. Also don’t listen to what your visit was for and book the wrong service More

by Rleclair179
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Na
Jan 04, 2024 -

Ira Toyota Saco responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Aug 29, 2024 -

Ira Toyota Saco responded

I apologize for this delayed response, but I appreciate you informing me about your sales experience. I deeply regret any inconvenience you may have encountered, and I would like to make amends to regain your trust as a valued client for any future services. Please reach out to me using the contact information provided. Thank you for your feedback, and I’m looking forward to the opportunity to understand more about what took place during your experience. Dennis Steeves General Manager dsteeves@iratoyotasaco.com

December 29, 2023

From the minute we walked into the dealership until we drove off the lot in our 2024 Grand Highlander we were treated as if we were the only customers in the (very busy!) dealership. Our sales person, Per More

by requia56
Recommend Dealer
Yes
Employees Worked With
Perrin Cody, Brandon Richard
Jan 03, 2024 -

Ira Toyota Saco responded

It's fantastic to hear your experience at IRA Toyota of Saco was nothing short of exceptional! Perrin's dedication and effort to secure your dream vehicle while accommodating your terms made a significant impact. Going above and beyond truly reflects outstanding customer service. Brandon's personal touch. Congratulations on your new Grand Highlander! We appreciate your business. We are excited to help you in the future.

December 29, 2023

I took my car in for routine maintenance and was told it needed almost $600 of work immediately. I was shocked so decided to decline the additional serves and had another mechanic look at the vehicle. Most More

by Annoyed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
Jan 04, 2024 -

Ira Toyota Saco responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Aug 29, 2024 -

Ira Toyota Saco responded

My apology for this delayed response, but I appreciate you taking the time to inform me about your sales experience. I deeply regret any inconvenience you may have encountered, and I would like to make amends to regain your trust as a valued client for any future services. Please reach out to me using the contact information provided. Thank you for your feedback, and I’m looking forward to the opportunity to understand more about what took place during your experience. Dennis Steeves General Manager dsteeves@iratoyotasaco.com

December 28, 2023

nice staff, polite and welcoming good customer service will come back transparent prices good advice More

by Anh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
dont know
Dec 30, 2023 -

Ira Toyota Saco responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 28, 2023

I very attractive reception, waiting and sales area with lots of friendly people around. Nice atmosphere and a good car! More

by K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ms Wilcox, Brandon Hersey
Dec 30, 2023 -

Ira Toyota Saco responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 28, 2023

Friendly and courtesy knowledgeable of my concerns. Always able to answer my questiions. Quick service. More

by cynfaye75
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott MacDonald
Dec 30, 2023 -

Ira Toyota Saco responded

Congratulations on your new vehicle! We are thrilled to have provided you with a friendly, courteous, and knowledgeable sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 27, 2023

Welcoming, thorough. They always try to save me money! Great people and awesome service. The service area had been remodeled, I was fascinated by the garage doors. My ser More

by sjsg59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaleb
Dec 29, 2023 -

Ira Toyota Saco responded

Thank you for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

December 27, 2023

Very friendly and professional. Transparent about the wait time and were considerate about that. No issues with my interactions, no complaints. Staff was great. More

by katelynnnataliehong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Santos
Dec 29, 2023 -

Ira Toyota Saco responded

We are thrilled to hear that you had a professional experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 26, 2023

They were very efficient in servicing my car. They also were very helpful in finding me the best deal for the services I needed. More

by Sheree
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina
Dec 28, 2023 -

Ira Toyota Saco responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

December 23, 2023

Very efficient service. Good communication. Why do I need to write at least fifteen words? More

by Mr. Polymath
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Crocker
Dec 27, 2023 -

Ira Toyota Saco responded

We are thrilled to hear that you had an efficient experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

...
38
...