
Ira Toyota Saco
Saco, ME
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From the minute we walked into the dealership until we drove off the lot in our 2024 Grand Highlander we were treated as if we were the only customers in the (very busy!) dealership. Our sales person, Per drove off the lot in our 2024 Grand Highlander we were treated as if we were the only customers in the (very busy!) dealership. Our sales person, Perrin Cody worked tirelessly to get us into our dream vehicle at the terms that worked for us, he was just fantastic to work with, went above and beyond. Our last stop was to meet with Brandon Richard, who went over the final paperwork and offered us some bonus options at no extra charge to help us maintain our beautiful vehicle. He was very personable, he and my husband talked about their fantasy football leagues, so what had been a very long day for him ended with him relaxed and happy. Thanks to all who made this an enjoyable experience. This was our first time buying from IRA Toyota of Saco (Maine), it will not be our last!! More
I took my car in for routine maintenance and was told it needed almost $600 of work immediately. I was shocked so decided to decline the additional serves and had another mechanic look at the vehicle. Most needed almost $600 of work immediately. I was shocked so decided to decline the additional serves and had another mechanic look at the vehicle. Most of the additional work was not needed (1 out of 4 recommendations were valid), and it still took Toyota 2+ hours to simply rotate my tires after declining they do the additional work they recommended. No one checked in with me, or explained the additional services needed. When I got in my vehicle, my maintenance sticker wasn’t even updated. I won’t be back for service! More
Welcoming, thorough. They always try to save me money! Great people and awesome service. The service area had been remodeled, I was fascinated by the garage doors. My ser They always try to save me money! Great people and awesome service. The service area had been remodeled, I was fascinated by the garage doors. My service attendant Kaleb was terrific. More
Very friendly and professional. Transparent about the wait time and were considerate about that. No issues with my interactions, no complaints. Staff was great. Transparent about the wait time and were considerate about that. No issues with my interactions, no complaints. Staff was great. More