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Ira Toyota Saco

Saco, ME

4.5
2,421 Reviews

783 Portland Rd

Saco, ME

04072

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Showing 2,421 reviews

October 26, 2025

Waited two hours for paper work to be done after check was delivered. Was told it was certified then told it wasnt and didnt get a price break for that More

by Peggycloutier
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Cooper was great, Bob not
Oct 28, 2025 -

Ira Toyota Saco responded

Ms. Cloutier, I want to thank you for your business and I do want to discuss what expectations of savings you had going into the business office. I would love to extend a helping hand to clear up any questions or ability to do so moving forward. Joseph Bruni General Sales Manager (207) 571-3843 jbruni@group1auto.com

Oct 28, 2025 -

Peggycloutier responded

There was no "question" about what was happening. The price of 41,000 was based on me receiving a "certified" car. There was an "unfixable" recall, so the car could not be certified. I asked if it could be certified subject to that particular recall and was told it couldn't. I asked if the price could be adjusted and was told "it already was"- which means you folks knew you were selling me an uncertified car and went ahead and misrepresented it anyway. There was no confusion. You used a dishonest sales technique to get me to buy a car. I could have walked away, but this car was going to solve a few problems for me. I'm sure you all don't enjoy the "used car salesman" derogatory label- but in my last three purchases, tricks and lies have been used to get the dealer a bigger profit- so you all have earned that derogatory label according to my experience. There is no confusion.

October 24, 2025

Staff is very friendly and always willing to show you their findings. Waiting area is very clean. More

by Basket03042004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor
Oct 27, 2025 -

Ira Toyota Saco responded

Hello, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

October 24, 2025

My sales person was great. They had a very good selection. The only problem I had was sitting there choosing a car that was being delivered and signing paperwork on it to find More

by Lussier.mnl
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Glen
Oct 28, 2025 -

Ira Toyota Saco responded

Thank you for your feedback Marcel. We do appreciate your business and I look forward with discussing the timeline on this vehicle as it appears this was an incoming vehicle for someone else and non available on the ground at the time of your visit. We were able to show you this vehicle as an example, and with teamwork between you and my team were able to reserve the vehicle you desired! Thank you for your patience and your continued business. Joseph Bruni General Sales Manager jbruni@group1auto.com

October 24, 2025

Ample staffing and everyone seemed to be getting plenty of oxygen to their head. The receiving area was clean and efficient. The waiting area was pleasant enough with comfortable spacing between seats. Ta More

by Hyperdog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaylib
Oct 27, 2025 -

Ira Toyota Saco responded

Hello, thank you so much for the positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 23, 2025

I always have a good experience here for service. I’m not easy to please and very particular with my vehicle’s. We keep our cars in excellent condition. I am able to make special requests for my vehi More

by LinMaine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike and Bob
Oct 26, 2025 -

Ira Toyota Saco responded

Hi, we really appreciate your positive review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

October 22, 2025

Very quick service turn around. Keith was very friendly and helpful and got my Tundra back to me in just a few hours at a great price. More

by efpapanikolaou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith
Oct 23, 2025 -

Ira Toyota Saco responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ira Toyota Saco. Please let us know if there is anything else we can do for you; we are more than happy to help!

October 22, 2025

Consistently pleasant and efficient. Always prompt and great communication. I but all my cars at Saco Ira Toyota. More

by sarahdhaskell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Oct 23, 2025 -

Ira Toyota Saco responded

Hi, we are so happy to read such a great review about Ira Toyota Saco! If you have any further questions, please don't hesitate to reach out!

October 19, 2025

TheBESTEST! !! Ben and his team operate swiftly and confidently. I gave them the parameters of what I wanted and they really came through!!! More

by tarason92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben
Oct 20, 2025 -

Ira Toyota Saco responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ira Toyota Saco! If you have any further questions, please give us a call. We're always happy to help!

October 18, 2025

Professional and polite service representative and timely service , in and out on time . Highly recommend Ira Toyota More

by lisalittlefield06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic
Oct 20, 2025 -

Ira Toyota Saco responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 16, 2025

Very friendly staff & didn’t wait long for the 5,000 mile service & inspection sticker More

by priscilla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Domenic
Oct 20, 2025 -

Ira Toyota Saco responded

Hi Priscilla, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

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