Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Ira Toyota Saco

Saco, ME

Overview
Reviews
Vehicles
4.5
2,295 Reviews
Call Dealership (207) 536-3642
View Awards

783 Portland Rd

Saco, ME

04072

Directions

By Type

Showing 2,295 reviews

December 02, 2023

Went in for a routine service …appointment booked on line said it was a drop off but I was actually waiting ….the service was done in less than an hour after I was told it could be a longer wait because of t More

by beastpierre73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric ….service department
Report | Print
Dec 06, 2023 -

Ira Toyota Saco responded

It's great to hear that despite the initial confusion with the appointment type, the service staff at Ira Toyota Saco provided excellent service and managed to complete your service in less time than anticipated. Our ability to efficiently handle the situation and complete the service promptly reflects our dedication and skill. Thank you for your business!

December 01, 2023

Christina is an amazing consultant. Many thanks for explaining the services in language, I could understand. More

by Dduffy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Crocker
Report | Print
Dec 02, 2023 -

Ira Toyota Saco responded

It's fantastic to hear that you had a great experience and that Christina provided amazing assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 30, 2023

They were great! Nichole was super nice and personable, they were pretty fast, openly communicated. No complaints, I'm impressed! More

by Hali H.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nichole Fortin
Report | Print
Dec 01, 2023 -

Ira Toyota Saco responded

Thank you for the kind words Hali! We are very happy to hear that we were able to provide you with an enjoyable experience!

November 30, 2023

It was overall a very good experience. My dealings with the advisor(s), courtesy driver and cashier were all pleasant. My bill was as it was quoted and my vehicle was ready before antici More

by Paula
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Advisors: Ben and Christine. Courtesy Shuttle: Charlie. Cashier: didn't get her name
Report | Print
Dec 01, 2023 -

Ira Toyota Saco responded

Thank you for the kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We look forward to your next visit!

November 29, 2023

Very efficient. Service manager, Christina was excellent. Kept me informed regarding service and future service packages. More

by Stephen R Parenteau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Sugars
Report | Print
Dec 01, 2023 -

Ira Toyota Saco responded

We are very pleased to hear that we could provide you with an exceptional service experience! It is also great to hear that Christina went beyond to help meet your expectations. We look forward to the opportunity to assist you again in the future.

November 29, 2023

The service and setting appear to put the customers need & care first…a pleasant welcome. More

by Susewicks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Report | Print
Dec 01, 2023 -

Ira Toyota Saco responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

November 28, 2023

Awesome Service I am not complain Very easy to schedule appointments Customer care was wonderful More

by Jules
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zerihun Petrin
Report | Print
Dec 01, 2023 -

Ira Toyota Saco responded

Thank you for the kind words Jules! We are very happy to hear that we were able to provide you with an enjoyable experience!

November 28, 2023

Great people who are very knowledgeable and helpful. Always short wait time and great service. More

by jacbetmisero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina, Matt
Report | Print
Dec 01, 2023 -

Ira Toyota Saco responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 27, 2023

We have been bringing our car here since we purchased it 3 years ago- with a recent service we’re offered a discount off the part due to fact there was a delay in completion of the service which was then no More

by Haley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not listed
Report | Print
Nov 28, 2023 -

Ira Toyota Saco responded

We truly value your business and thank you for bringing this to my attention. Please contact me directly at (207) 571-3805. I would like an opportunity to fix this and to know more about your experience. I look forward to speaking with you. Dennis Steeves, General Manager

November 25, 2023

Christina Sugars is articulate and knowledgeable. Ira Toyota is very lucky to have her working there. More

by Anonymous
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Sugars
Report | Print
Dec 01, 2023 -

Ira Toyota Saco responded

It's fantastic to hear that you had a great experience and that Christina provided knowledgeable assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

1
...
44
45
46
...
230