Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Ira Toyota Saco

Saco, ME

Overview
Reviews
Vehicles
4.5
2,297 Reviews
Call Dealership (207) 536-3642
View Awards

783 Portland Rd

Saco, ME

04072

Directions

By Type

Showing 2,297 reviews

November 27, 2023

We have been bringing our car here since we purchased it 3 years ago- with a recent service we’re offered a discount off the part due to fact there was a delay in completion of the service which was then no More

by Haley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not listed
Report | Print
Nov 28, 2023 -

Ira Toyota Saco responded

We truly value your business and thank you for bringing this to my attention. Please contact me directly at (207) 571-3805. I would like an opportunity to fix this and to know more about your experience. I look forward to speaking with you. Dennis Steeves, General Manager

November 25, 2023

Christina Sugars is articulate and knowledgeable. Ira Toyota is very lucky to have her working there. More

by Anonymous
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Sugars
Report | Print
Dec 01, 2023 -

Ira Toyota Saco responded

It's fantastic to hear that you had a great experience and that Christina provided knowledgeable assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 24, 2023

Very nice service is great freindly staff clean and the wait time is also grest More

by Hotrod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Report | Print
Dec 01, 2023 -

Ira Toyota Saco responded

We are thrilled to hear that you had a friendly experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 21, 2023

Prompt, excellent service and attitude. The best there is. Always a pleasure coming to Ira. More

by carl1cramer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nichole
Report | Print
Dec 01, 2023 -

Ira Toyota Saco responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 21, 2023

Cannot give enough kudos to the staff about my appointment this morning. Everyone is friendly AND professional. My wait time was spot on and the building was very clean and brightly lit. Win wi More

by Scott B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Report | Print
Dec 05, 2023 -

Ira Toyota Saco responded

It's fantastic to hear you had an amazing experience at Ira Toyota Saco! A combination of friendliness, professionalism, punctuality, cleanliness, and a well-lit environment truly makes for an exceptional customer service experience. It's wonderful that we've earned your loyalty as a new customer. Thank you for your business!

November 18, 2023

Quick appointment s good service friendly fair prices cost told up frount. Good setting while you wait if you choose too More

by Mike wilson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure person's name
Report | Print
Dec 02, 2023 -

Ira Toyota Saco responded

Having a smooth experience with quick appointments, good service, fair pricing, and upfront cost information is fantastic! Thank you for your business!

November 17, 2023

Let me know when my maintenance was due & scheduled appointment at my convenience. Promptly taken in with friendly customer service. More

by nblanding
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember names
Report | Print
Dec 01, 2023 -

Ira Toyota Saco responded

It's fantastic to hear about your proactive experience with scheduling maintenance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 17, 2023

Salespeople was excellent but the financial part was confusing. Too much paperwork. Waiting time was excessive. Picking up car was not clear. Just pointed me in general area. Took me a while to find veh More

by Bonbrown
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alexis - five stars
Report | Print
Dec 04, 2023 -

Ira Toyota Saco responded

Thank you for informing me about your situation. Please know that we are looking into your concerns, Joseph Bruni the General Sales Manager will be reaching out to you soon to assist. If there is anything I can do in the meantime please reach out to me. Dennis Steves, General Manager dsteeves@iratoyotasaco.com

November 15, 2023

Not given a copy of inspection and 2 hrs for oil change and tire rotation More

by Kathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben
Report | Print
Dec 01, 2023 -

Ira Toyota Saco responded

We apologize for not giving you a copy of the paperwork. Please contact your service advisor and he will gladly give you a copy. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 15, 2023

I found your company a nightmare to work with. If I didn’t have a new Toyota, I would find a different company. More

by Beth Blanchette
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know the name
Report | Print
Nov 16, 2023 -

Ira Toyota Saco responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

1
...
45
46
47
...
230