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Ira Toyota Saco

Saco, ME

4.5
2,243 Reviews

783 Portland Rd

Saco, ME

04072

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Showing 2,243 reviews

May 21, 2022

This was, by far my best experience at a dealership. The entire process from trade to purchase was easy and fast. Berto and his team were extremely helpful, and made this whole experience an absolute More

by ggilman14
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Berto Arroyo
May 23, 2022 -

Ira Toyota Saco responded

Thank you for the review! We are very happy to hear that Berto and our team treated you well and were able to help you with your shopping experience. Enjoy your new vehicle and have a great day!

May 20, 2022

I had a great experience with Brooklynn. She was patient and listened to our needs and found us the perfect car. They did everything they said they would do with no game playing. More

by HenryW
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brooklynn Burns
May 23, 2022 -

Ira Toyota Saco responded

Congratulations on your new car, Henry! Thanks for the review and kind words for Brooklynn.

May 20, 2022

People are very friendly and helpful. My vehicle service was done pretty quickly. Waiting area is comfortable. More

by Michael
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I can’t remember her name
May 23, 2022 -

Ira Toyota Saco responded

We are very happy to hear that we were able to provide you with a quick and enjoyable experience! Thank you for your business and look forward to your next visit!

May 18, 2022

Financial would not show that interest rates were 1. 75 and I waited over 5 hours to sit with him only to have him lie to me and my wife. Asked him 3 times and refi my loan next business day. More

by Discussed
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John
May 18, 2022 -

Ira Toyota Saco responded

I apologize that you experienced this sales issue. Can you please contact me so I can make this right? I cannot find your name in our database, I would love to hear back from you. Dennis Steeves General Manager dsteeves@driveiragroup.com

May 19, 2022 -

Discussed responded

Email lnan0106@msn.com and 207-671-2125, I work from 4:30am to 5pm. I work Saturday mornings and Sunday off. Why I am not showing up in your data base is very weird but with the wrong paperwork I think would be the reason.

May 17, 2022

I am going out of state relocated where there is only snow in Mt and warm and hot but no humidity. More

by Red
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aubrey Humpage.
May 17, 2022 -

Red responded

no snow SW accept in mountains

May 17, 2022 -

Red responded

Gracias for my Truck and the truck handles tres bien!!!!!!5/17/22 JR

May 17, 2022 -

Ira Toyota Saco responded

Thank you for taking the time to leave us a review! We look forward to your business with us again!

May 16, 2022

They were very professional, Kind and explained what needed to be done and left decision up to.me. Christina was very personable and helpful and realized my financial situation. More

by Cardinaljebs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christina
May 18, 2022 -

Ira Toyota Saco responded

Thank you for your kind words for our staff, we appreciate it!

May 16, 2022

Our salesperson, Berto Arroyo, once again was outstanding and deserve a five star rating. He is the best. More

by Monifern
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Berto Arroyo
May 16, 2022 -

Ira Toyota Saco responded

Congratulations on your new car! Thanks for the review and kind words for Berto.

May 14, 2022

Had the pleasure of doing business with Berto Arroyo and I couldn’t be happier! He went above and beyond to find me the perfect truck, especially in a time when they aren’t easy to come by. He made the trad More

by Jakegregoire
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Berto Arroyo
May 16, 2022 -

Ira Toyota Saco responded

Thank you for your kind words for Berto! We are thrilled that he provided you with a great shopping experience. We look forward to your business with us again! Congratulations on your new car.

May 11, 2022

Berto was very helpful, friendly, and professional. He made getting my Nissan Sentra as easy as could be, from the trade in process with my old car to getting into my new one. Incredible service with i More

by steven.harmon738
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Berto Arroyo
May 12, 2022 -

Ira Toyota Saco responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.

May 05, 2022

Unexpected & emergent problem on a Saturday, yet Ira Toyota was still open for service and I was able to bring my car there and get the ball rolling on repairs. Even though it couldn't be done that day More

by Dane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Dunn
May 06, 2022 -

Ira Toyota Saco responded

Thank you, Dane, for your kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit!

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