Ira Toyota Saco

My salesperson, Berto Arroyo, was extremely fast, supportive and helpful. He answered all my questions with confidence and experience supportive and helpful. He answered all my questions with confidence and experience More

Unmatched experience- Berto is amazing. If the car buying process can be enjoyable, Berto and team are the reason. If the car buying process can be enjoyable, Berto and team are the reason. More

Berto is the best! You cannot go wrong. I’m a 5+ Toyota repeat customer with Berto and team. You cannot go wrong. I’m a 5+ Toyota repeat customer with Berto and team. More

Berto Arroyo took such good care of us! He helped us find the perfect Tacoma the fits our family and needs! He was patient, no pressure and even gave me the best number for my trade without He helped us find the perfect Tacoma the fits our family and needs! He was patient, no pressure and even gave me the best number for my trade without having to negotiate!!! I would highly recommend Berto for all your Toyota needs - he knows his stuff and even better, he knows how to treat a customer right!! Thanks Berto - we had a blast buying our first truck! More

I have worked with Berto for 12 years buying a couple Camrys and now a highlander. I couldn’t be happier with this dealership. Berto has always made it so easy to figure out the best option for me. H Camrys and now a highlander. I couldn’t be happier with this dealership. Berto has always made it so easy to figure out the best option for me. He’s happy to test drive whatever I’m looking at and informative and then working with James in finance was a pleasure. Great team, from everyone I encountered. More

I went to 6 dealers trying to get my Avalon. I knew the exact car I wanted. I have been in the auto industry 15 years. Should be an easy sell right?!?! Ira Toyota Saco was the only dealer who co I knew the exact car I wanted. I have been in the auto industry 15 years. Should be an easy sell right?!?! Ira Toyota Saco was the only dealer who could get it done, and done right. Berto was amazing. Really went to bat for me. The BDC staff knew the car I wanted and kept me informed. Berto locked it in and made it happen. Mike updated me anytime there was a status change. Josh didn’t play any games and was no b.s. the whole time. It was perfect. Thank you Berto and everyone who helped. I couldn’t be happier. More

Berto Arroya sold me the perfect truck. He was professional, incredibly helpful and patient. I bought a Tacoma and absolutely love it. I highly recommend this place. He was professional, incredibly helpful and patient. I bought a Tacoma and absolutely love it. I highly recommend this place. More

Berto and the crew were fantastic to deal with. Very professional and courteous and I will definitely be going back for my next vehicle. Very professional and courteous and I will definitely be going back for my next vehicle. More

No issues with dealer; however, salesman Matthew Fecteau was a big disappointment and for that reason, I have to give it a poor review (as he represents them). I looked at 2022 GR86 there, lower of two trim was a big disappointment and for that reason, I have to give it a poor review (as he represents them). I looked at 2022 GR86 there, lower of two trims and an automatic and took it for a road test being up front that I was looking for the manual and the premium trim - not the one they had - an automatic and base trim but needed to at least see if a car would consider and if so, I would consider ordering from them. When I reiterated this to Matt Fecteau he tried to do a hard sell on the one in stock they had and went on to suggest they could knock off $2,500 for this one or put in leather seats, upgraded stereo and even a sunroof - which higher trim does not even come with a sunroof, if I was willing to get it "we do this all of the time" - bought many cars and the idea of a dealer doing this made little to no sense to me and was puzzled that he would say this. I said all set, I will wait for the one I want and asked if I ordered one would they be able to knock off the same kind of money. He said should not be an issue "we are business as usual and selling the same as we were prior to Covid." Another comment that I found puzzling. I said I was shocked that they were reducing prices so dramatically during the current market but let me get back to him as I had a couple other cars that I am considering. I called back to see if they could order one and got Matt's voicemail and noted I would be interested and also interested in getting the discount he noted. He never called me back after a couple of days. I called again and this time spoke to Norm (super nice). I never told him about Matt's comments regarding suggesting of sunroof and things like that as a moot point as not interested in that vehicle but did ask him if what Matt said was true - could they knock off $2,500 or so on an ordered one like Matt suggested. He came back and said no. Selling at MSRP. He then added after I told him a competing Subaru dealer was willing to knock off a nominal amount below MSRP if I got the BRZ that they too would do that (which was more than fair considering the current market) but currently not open for orders. I then called back a week or so later and decided to let Matt know I was very disappointed with his misrepresentations especially the ridiculous ones by him suggesting they could change up so many things on their built in stock car to include leather seats, upgraded stereo, and sunroof (a feature not even available) and it was so over the top, that it was insulting and it clearly came across like a lie and for no real purpose other to lie and that I would appreciate a call back from him on this to apologize or otherwise explain this representation and if not, I planned to leave him a bad review as he was not a good person to deal with. He chose to not call me back so now I am leaving this review as he is a lousy salesman and does not represent his company well. If he truly has been there 6 plus years as he claimed, he clearly has created some bad habits. More

Thank you Berto Arroyo! Always takes care of us! The whole process from finding a car in inventory to the closing paperwork, was so easy and streamlined. Thank you to Micha Always takes care of us! The whole process from finding a car in inventory to the closing paperwork, was so easy and streamlined. Thank you to Michael Horowitz and David Tanger as well for all your help! Cheers to a great summer! More