Ira Toyota Saco

The Service writer Amy was very helpful in looking up my service history on my suv. service history on my suv. More

Great people from the person that greeted on arrival to the checkout clerk. Service is what will make me decide on buying another Toyota and keeping my business with Ira Toyota the checkout clerk. Service is what will make me decide on buying another Toyota and keeping my business with Ira Toyota More

Service writer was extremely unfriendly and borderline rude. I called 3 times and was told I would get a call back, didn’t happen. I asked for quotes on service I wanted to do, and he made up some numbers rude. I called 3 times and was told I would get a call back, didn’t happen. I asked for quotes on service I wanted to do, and he made up some numbers without looking anything up. He put little effort into making any part of the service process easy. He also threatened to refuse to do work on my vehicle even though it was routine dealer service. All in all, terrible experience. More

I had a very pleasant visit. I had misread the coupon… I was still given the oil change deal and the car wash. So it still was a bargain to make the drive I had misread the coupon… I was still given the oil change deal and the car wash. So it still was a bargain to make the drive More

We were quoted $4500. 00 to get an inspection sticker from Ira Toyota dealership. We went to another location ( a national chain) and I left there with a sticker for $0.00. 00 to get an inspection sticker from Ira Toyota dealership. We went to another location ( a national chain) and I left there with a sticker for $0.00. That's right it cost me NOTHING to get a state inspection sticker. Can anyone say price gouging. I have have service done at Ira toyota (formally Prime toyota) and had great experience when it was Prime toyota. DO NOT GO TO IRA TOYOTA TO GET SERVICE. They also lost a sale. We are going to get another toyota soon. More

They have scheduling and staffing issues. 2 hours plus for routine maintenance too long. Why make an appointment a week ahead of time only to be told they are over booked when you get there ? 2 hours plus for routine maintenance too long. Why make an appointment a week ahead of time only to be told they are over booked when you get there ? I’ve been a customer over 10 years. This was my first less than satisfactory experience. More

Friendly service, efficient, meals provided to purchase. Red Bulls to drink. Nice atmosphere. Will use again. Red Bulls to drink. Nice atmosphere. Will use again. More

Prompt efficient service. Did what they said they would. Work completed within the estimated time frame Did what they said they would. Work completed within the estimated time frame More

Berto was a pleasure to work with on my new car! He made it painless and quick. He made it painless and quick. More

3 hours wait for less than 1 hours work. Overbooking a definite issue. Too soon to rate repair. Overbooking a definite issue. Too soon to rate repair. More