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Ira Toyota Saco

Saco, ME

4.5
2,278 Reviews

783 Portland Rd

Saco, ME

04072

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Showing 2,278 reviews

April 12, 2022

We were quoted $4500. 00 to get an inspection sticker from Ira Toyota dealership. We went to another location ( a national chain) and I left there with a sticker for $0.00. More

by Mejohill
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Amy
Apr 12, 2022 -

Ira Toyota Saco responded

Thank you for bringing this to my attention. I apologize your service experience was anything but satisfactory. I would like an opportunity to address your concerns and to earn your business, please contact me. I look forward to speaking with you. Dennis Steeves General Manager dsteeves@driveiragroup.com

April 11, 2022

Friendly service, efficient, meals provided to purchase. Red Bulls to drink. Nice atmosphere. Will use again. More

by Jameswason
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy
Apr 11, 2022 -

Ira Toyota Saco responded

Thank you for the feedback. We thank you for your business and look forward to your next visit!

April 07, 2022

Prompt efficient service. Did what they said they would. Work completed within the estimated time frame More

by fmccabe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Edwards
Apr 08, 2022 -

Ira Toyota Saco responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

April 05, 2022

Berto was a pleasure to work with on my new car! He made it painless and quick. More

by Jsantiago1120
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Berto Arroyo
Apr 08, 2022 -

Ira Toyota Saco responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

April 02, 2022

3 hours wait for less than 1 hours work. Overbooking a definite issue. Too soon to rate repair. More

by storeyrl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Amy
Apr 05, 2022 -

Ira Toyota Saco responded

Thank you for speaking with us over you latest service visit. We truly appreciate your business and hope everything was resolved to your satisfaction. If there is ever anything I can assist you with in the future, please feel free to contact me at dsteeves@driveiragroup.com Dennis Steeves General Manager

March 31, 2022

Berto’s customer service is fantastic. This buying experience was amazing. He delivered me my new truck on the last day of the month and made the process so easy. I can say enough good thi More

by Lawlerbrandi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Berto Arroyo
Apr 04, 2022 -

Ira Toyota Saco responded

Thank you for your kind words for Berto! We are thrilled that he provided you with a great shopping experience. We look forward to your business with us again! Congratulations on your new car.

March 29, 2022

My service advisor, David T was quick and very efficient. He was so helpful with explaining what my vehicle needed. I highly recommend Ira Toyota abs David. More

by Alovejoy5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denise freitas
Apr 04, 2022 -

Ira Toyota Saco responded

Thank you for the recommendation and kind words! We thank you for your business and look forward to your next visit!

March 28, 2022

The dealership is dependable, thorough, & accommodating. We can count on its performing the appropriate services for our vehicles More

by pblood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Crocker
Mar 28, 2022 -

Ira Toyota Saco responded

Thank you for being our customer, we appreciate your kind words! We are thrilled that you had a pleasant service visit!

March 26, 2022

I am updating my review of my experience with IRA Toyota of Saco. This has been THE WORST car buying experience I have ever had. They only gave me one key for the vehicle and only offered to provide one at More

by Rick F
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Berto Arroyo
Mar 29, 2022 -

Ira Toyota Saco responded

Thank you for your feedback. I apologize that the negotiation process on your vehicle was anything but satisfactory. After reviewing your situation, we want to make things right. I would like to schedule time to cut you a 2nd key free of charge. Please give me a call at 207-571-3805 so we can make things right. Dennis Stevens General Manager

March 24, 2022

People friendly and helpful. Inspection and work done in the amount of time service fellowxsaid, More

by dianne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Tingsly
Mar 28, 2022 -

Ira Toyota Saco responded

Thank you so much for your kind words! We are more than happy to hear that we could provide you with a great experience.

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