Ira Toyota Saco

I am updating my review of my experience with IRA Toyota of Saco. This has been THE WORST car buying experience I have ever had. They only gave me one key for the vehicle and only offered to provide one at of Saco. This has been THE WORST car buying experience I have ever had. They only gave me one key for the vehicle and only offered to provide one at no cost after I left a note about it in my first review. Then a week after we owned it, it broke down in a situation that put my family at risk. I took it back and asked them to make it right. After promising to do so, we are still without a functioning vehicle. It's been OVER A MONTH and the band-aid they offered was a rental vehicle while we wait for a solution. In the meantime we are paying for a vehicle that we cannot drive, and that IRA told us they could fix but we'd most likely continue to have issues with. We were sold a lemon. I will NEVER purchase from IRA Toyota Saco again. In a few years my wife will need a new car. We will not buy it from IRA. In two years my daughter will be driving. She will not putchase from IRA. Two other vehicle purchases were lost, when they could have made it right with this one vehicle. I will NOT recommend this dealership to any friends or family either. Worst customer service ever. More

People friendly and helpful. Inspection and work done in the amount of time service fellowxsaid, Inspection and work done in the amount of time service fellowxsaid, More

Really appreciate the service department. Was not pressured by sales people and finance was fast and friendly. Was not pressured by sales people and finance was fast and friendly. More

Completely satisfied. Appraiser kept me informed of progress and showed me photos of problem areas that needed to be addressed Appraiser kept me informed of progress and showed me photos of problem areas that needed to be addressed More

Great service Berto is truly the best no one better he is truly the best I have ever dealt with… Truly honest and to his word.. My wife also lease a vehicle from there and he was truly awesome… I would is truly the best I have ever dealt with… Truly honest and to his word.. My wife also lease a vehicle from there and he was truly awesome… I would recommend him to anyone.. place in general is very friendly and everyone works hard.. love this place thank you again berto.. More

Ira Toyota tried to convince me that my truck needed a replacement of the power steering pump due to oil "leakage". However, the drops of oil that the technician showed me were few and not red colored as replacement of the power steering pump due to oil "leakage". However, the drops of oil that the technician showed me were few and not red colored as the hydraulic oil is in the steering system of the car. There were not any marks of oil anywhere else other than at the power steering pump. And in addition, we did not notice any oil drops in our garage and no problems with the steering system of the truck. Today, I looked at the power steering pump under the truck after driving it Monday, Tuesday and today. For a total of 55 miles since Ira Toyota checked the truck. No traces of leakage. In my opinion Ira Toyota tried unsuccessfully to swindle me for a $765.00 replacement of the power steering pump. And in the process they failed the truck from the Maine State Inspection. I will not be coming back. More

Very efficient and friendly staff. Location is convenient. Easy to discuss car features. Sales person helpful In learning car Location is convenient. Easy to discuss car features. Sales person helpful In learning car More

Friendly knowledgeable staff. Timely completion of work with upfront pricing. This is my second service experience with this Toyota dealership and I plan to return Timely completion of work with upfront pricing. This is my second service experience with this Toyota dealership and I plan to return More

We went to start looking for a new vehicle, and Berto Arroyo helped us out greatly. We told him what we were looking for in a vehicle and price. He knew exactly what was right for us and set us up. Amazi Arroyo helped us out greatly. We told him what we were looking for in a vehicle and price. He knew exactly what was right for us and set us up. Amazing service will be coming back for our next vehicle. More

My whole family has bought cars from Berto Arroyo and will continue to recommend him and Ira Toyota to everyone he makes the car buying process easy! will continue to recommend him and Ira Toyota to everyone he makes the car buying process easy! More