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Ira Toyota Saco

Saco, ME

4.5
2,256 Reviews

783 Portland Rd

Saco, ME

04072

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Showing 2,256 reviews

August 31, 2021

Meeting Berto the first time for my RAV4, great service, he guides me throughly over the whole credit application! Highly professional! Greatly recommended at Prime Toyota Saco! More

by Andrewtran221095
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Berto Arroyo
Aug 31, 2021 -

Ira Toyota Saco responded

Thank you for the great feedback, Andrew, and for doing business with the Prime Toyota Saco team! We wish you safe travels in your Toyota RAV4 and hope to see you back again down the road!

August 28, 2021

Met up with Berto and he gladly took me through the process and absolutely went to bat for me and my family. Highly recommend this man . A man of his word. More

by adamebay79
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Berto Arroyo
Aug 29, 2021 -

Ira Toyota Saco responded

Thank you for taking the time to share, Adam! We are thrilled to hear that Berto went above and beyond to earn your five stars. We appreciate your business and are wishing you and your family many safe and happy miles down the road! - The Prime Toyota Saco team

August 20, 2021

We are extremely pleased with the parts and service department @Prime Toyota. Thank you! The folks like Phillip and Steve in Parts making deals by phone due to the travel time getting to Prime Toyota w More

by Bob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Finley
Aug 21, 2021 -

Ira Toyota Saco responded

Bob, we're so glad to hear that you're extremely pleased! Nothing makes us smile like hearing your trip out to Prime Toyota Saco was well worth the drive. We'll be sure to let Phillip and Steve know that their efforts and deal making were so appreciated. Thank you for your kind words and 5 stars and we look forward to working with you again down the road!

August 13, 2021

Worked with Berto on a deal and everything went really extremely well. It was quick, on point and we got the car in a few hours. More

by Ryan Le
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Berto Arroyo
Aug 13, 2021 -

Ira Toyota Saco responded

Ryan, we're so pleased that Berto made your purchase experience speedy and smooth! Thank you for doing business with Prime Toyota Saco and happy driving in your new car!

August 04, 2021

Good customer service, they communicate by text throughout the service tome More

by Jill N
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David
Aug 04, 2021 -

Ira Toyota Saco responded

Thank you for leaving Prime Toyota Saco a review, Jill! We're glad we made your recent service such a smooth experience. Come back soon.

August 01, 2021

Tremendous service, my experience purchasing a Toyota Truck could not have gone better. Sales associate Heriberto Arroyo (Berto) was excellent. He could not have been any more professional, knowledgable, More

by puckkhog
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Arey, Berto Arroyo
Aug 02, 2021 -

Ira Toyota Saco responded

This is our favorite kind of feedback to hear! We're glad we could pair you with the perfect vehicle, and we appreciate you trusting our team with your business! Enjoy your new truck, from all your friends here at Prime Toyota Saco!

August 01, 2021

I bought my first Tacoma in 2016 from Prime. I got the extended warranty with that purchase. I’ve always had a good experience. My service advisor is David Edwards. He has been excellent to work with! Tha More

by BusterBrown
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Edwards
Aug 02, 2021 -

Ira Toyota Saco responded

We appreciate the 5 star rating! We're glad that we could help you care for your 2016 Toyota Tacoma by offering you an extended warranty. We'll be sure to pass on your compliments of David's excellent care and how much it has contributed to your experience. Until we see you next at Prime Toyota Saco, safe travels!

July 31, 2021

Drove all the way from New Jersey to buy my Avalon from Berto Arroyo!! He is a masterclass in professionalism, and a true gentleman. Exceptional! More

by margaretpcarson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Berto Arroyo
Aug 02, 2021 -

Ira Toyota Saco responded

Margaret - Thank you for the great review! We appreciate your support and are happy to hear that you had such a successful purchase experience working with Berto and the Prime Toyota Saco team. Drive safely in your new Toyota Avalon, and we hope to see you again down the road!

July 26, 2021

I’ll admit, this wasn’t my first choice for a Toyota dealer to have my Tacoma serviced. However, I was extremely pleased with the service I received today, July 26, 2021. We are traveling out of state a More

by m_magenheimer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
April
Jul 27, 2021 -

Ira Toyota Saco responded

Thanks for trusting Prime Toyota Saco to get the job done. Our team is committed to providing fantastic service and we're happy to hear that April hit the mark. We wish you safe travels!

July 22, 2021

April Glidden always does an exceptional job when I go in for service. She is very personable too which just adds to the overall experience. More

by Scott360
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
April Glidden
Jul 23, 2021 -

Ira Toyota Saco responded

Thank you for your confidence in April and the team! We are happy to have you as a customer and we hope to work with you again here at Prime Toyota Saco, Scott.

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