
Ira Toyota Saco
Saco, ME
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It was my first experience buying a car and it went really well with the help of Burto. He is a really great guy and I would recommend prime Toyota to anyone! really well with the help of Burto. He is a really great guy and I would recommend prime Toyota to anyone! More
Drove all the way from NY to get a vehicle. Berto was exceptional and answered all our questions. He also spoke with me regarding my budget and down payment. I didn’t feel pressured at all and received a exceptional and answered all our questions. He also spoke with me regarding my budget and down payment. I didn’t feel pressured at all and received a great deal. The location is also very clean and follow Covid guidelines. Highly recommend!! More
AMAZING !!!!!I worked with Berto Arroyo again. This is AMAZING !!!!! I worked with Berto Arroyo again. This is the 4th vehicle I have bought. Berto has always gone above and beyond. As a woman walking in AMAZING !!!!! I worked with Berto Arroyo again. This is the 4th vehicle I have bought. Berto has always gone above and beyond. As a woman walking in to a dealership it can be a little over whelming , but Berto makes the whole process go fast. He walks you through the steps & makes it fun. Berto has made me feel like family. I can't recommend Berto enough !!!!!!! He is the must see man at Toyota !!!! Thank you beyond words for all you do !!!! Also a shout out to Denise Freitas , she is the finance person. I have also had the pleasure to work with her again, and she is fabulous. she is fast , and honest !!!! Thank you both so much !!!!!! More
We were a quick and easy sale. The dealership seemed fine, but our salesperson, Berto Arroyo, was great. He was very responsive and worked out some small extras for us that made a difference in our expe fine, but our salesperson, Berto Arroyo, was great. He was very responsive and worked out some small extras for us that made a difference in our experience. More
Fred Marsters is a true professional. Knowledgeable, gets things done without any drama, great sense of humor, thoughtful & kept me informed through every step of working with my Insurance company to re gets things done without any drama, great sense of humor, thoughtful & kept me informed through every step of working with my Insurance company to repair massive rodent damage to my car. I would have been lost without him. Sergey, the mechanic, took pictures of the damage, explained the process of repairs & did a fabulous job. Fred & Sergey worked magic. I can't imagine a better experience anywhere. More
Recently I went to Prime Toyota in Saco. The service was excellent. Dave took the time to explain. What needed to be done on this visit and my next visit. David was very informative, polite and friendly. excellent. Dave took the time to explain. What needed to be done on this visit and my next visit. David was very informative, polite and friendly. He is a wonderful employee of the Toyota family Thank you for a job well done More
My service was to be put on 4 new tires and basic oil. Technician found a few issues that could be a problem down the road. April in her friendly and professional manner explained the situation with the Technician found a few issues that could be a problem down the road. April in her friendly and professional manner explained the situation with the Water pump slightly leaking and drive belts looking worn. Took me to see the technician and explained the concerns leaving it to my decision. I agreed with April and Blake's recommendation to get it done now. I had errands to run, since the work was going to take several hours. April hooked me up with a nice rental. Once the work was completed she call me to notify that the car was ready and she was finalizing all the paperwork. April applied all the coupons that she could to reduce the hefty bill. She provided me with the rebate form for $60 dollars from the purchase of the 4 Yokoama tires. Overall great service and April does a fantastic job of keeping you inform of what is happening with service. Overall she provides a good customer experience even when the cost is greater than expected. Thanks Mike Gadbois3 More
Berto Arroyo helped my fiancée and I get into a new Toyota Venza. He was incredibly from the second we walked in the door and helped get us the best deal we could on the perfect car for us. He really w Toyota Venza. He was incredibly from the second we walked in the door and helped get us the best deal we could on the perfect car for us. He really went the extra mile from start to finish. The guy got us reservations at the best restaurant in town while we were waiting for our car to be ready...it doesn’t get any better than that! We couldn’t be happier with the service and I would confidently send anyone to Berto for the best car buying experience anybody could ask for. Even got a couple solid movie recommendations out of it. Love the new car and my man Berto Arroyo made getting into it a super pleasant experience. More
I recently came here and bought a car from Berto and he was absolutely amazing! So nice and such great service, made everything so easy and I am so happy with my vehicle! Thanks again Berto!!! was absolutely amazing! So nice and such great service, made everything so easy and I am so happy with my vehicle! Thanks again Berto!!! More