Ira Toyota Saco
Saco, ME
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Unfortunately, it was very difficult to try to get a loaner vehicle this time around. Also, was quoted over $600 to have a third brake light changed which is absurd. loaner vehicle this time around. Also, was quoted over $600 to have a third brake light changed which is absurd. More
I had an issue at this dealership that left a bitter taste and Jessica Drost and her wonderful personality resolved my issue and went above and beyond. I am very pleased with the service she provided. taste and Jessica Drost and her wonderful personality resolved my issue and went above and beyond. I am very pleased with the service she provided. More
Everyone was pleasant from the person taking the info for service, mechanic’s update, to the cashier at the end. Thank you for the great service I have always had in the past to now. I love my Toyota😆 service, mechanic’s update, to the cashier at the end. Thank you for the great service I have always had in the past to now. I love my Toyota😆 More
Detailed inspection. Items addressed to customer. Recommendations identified. Previous items done by my mechanic not in there database so, same items get to be recommenda Items addressed to customer. Recommendations identified. Previous items done by my mechanic not in there database so, same items get to be recommendations. More
Awesome dealership, I’ve always had great service and was always happy with my Rav 4 I purchased and serviced there for 6 years. Not so happy with this past service. I’m not sure if it was the construction b always happy with my Rav 4 I purchased and serviced there for 6 years. Not so happy with this past service. I’m not sure if it was the construction but it felt very confusing when pulling up for service, an not as welcoming. I then sat in the lobby for 2 hours for a tire rotation? I was text that a woman was there fore me but only a guy came out to me, to explain what was going on with my vehicle, didn’t know his name! when my car was done a woman came to me. Then I was sent outside to look for my vehicle and couldn’t find it! After walking around the lot I found my car by the license plate. Very disappointed for this service but will be back for brakes and a flush. I’ll give it another try and blame it on the construction. More
I was promised it would take 1 hour for an oil change and tire rotation on my new Rav 4 today and instead took 2 hours. I missed an appointment because of it and was not very happy. tire rotation on my new Rav 4 today and instead took 2 hours. I missed an appointment because of it and was not very happy. More
Poor repair service. 3 employees, 1 tech, no apology for me having to come back 2nd time to correct work initially done. Excuses, no accountability. Poor customer service 3 employees, 1 tech, no apology for me having to come back 2nd time to correct work initially done. Excuses, no accountability. Poor customer service. More
2.5 hrs for oil change and state sticker on 2021 Toyota. Wifi signal is so weak I couldn’t open Toyota service app messages and couldn’t work remotely. Didn't have air filters in stock. Wifi signal is so weak I couldn’t open Toyota service app messages and couldn’t work remotely. Didn't have air filters in stock. More
















