
Ira Toyota Saco
Saco, ME
Filter Reviews by Keyword
By Type
Showing 2,255 reviews
Berto was amazing! If I could give him more then 5 stars I would! This was the first new vehicle my husband and I bought and he made the experience so pleasant and easy for us. He came highly recommended fr I would! This was the first new vehicle my husband and I bought and he made the experience so pleasant and easy for us. He came highly recommended from our family members who have also bought vehicles from him. Berto made it well worth the drive to Saco. We are very happy with our purchase and we will also highly recommend him to anyone else looking to buy a vehicle. More
Berto was an outstanding salesman, he went above and beyond to ensure I was getting the vehicle we wanted! He was professional and extremely informative. Berto met us early in the morning to accommodate beyond to ensure I was getting the vehicle we wanted! He was professional and extremely informative. Berto met us early in the morning to accommodate our schedule and found me the perfect car. His honesty and attentiveness was a relief and made the car buying process a breeze. 10/10 recommend working with Berto! More
Berto has helped us with multiple car purchases. A+++ Experience, through every step of the process, in every way!! Thank you so much! -P Carney & Family Experience, through every step of the process, in every way!! Thank you so much! -P Carney & Family More
What a great experience! As soon as Berto introduced himself, I knew he was someone who genuinely wanted to help me find a great car at a great price. He answered all the questions I had and made the st himself, I knew he was someone who genuinely wanted to help me find a great car at a great price. He answered all the questions I had and made the stressful task of buying a car quite easy. Thanks Berto and thanks Toyota Prime! More
Excellent service from all members. Berto is the man, always takes my needs into account and makes things happen. Love my cars and will always use Prime. Friendliest dealership I have been in where my always takes my needs into account and makes things happen. Love my cars and will always use Prime. Friendliest dealership I have been in where my family was taken care of and acknowledged even though we weren't dealing with them directly. More
Berto is the absolute best!! Myself and my family have bought multiple cars from him over the years. I can’t say enough about Berto and the entire team at prime! bought multiple cars from him over the years. I can’t say enough about Berto and the entire team at prime! More
Excellent experience from start to finish. Fred makes Excellent experience from start to finish. Fred makes taking care of my SUV easy!! Prime Toyota always such a great job! Highly recommend for all yo Excellent experience from start to finish. Fred makes taking care of my SUV easy!! Prime Toyota always such a great job! Highly recommend for all your service needs. More
Excellent service I love the detail that is available and rental so they have time to complete service plus detail I drive 45 miles to this dealership when I have a local 5 miles away they are that wonderful rental so they have time to complete service plus detail I drive 45 miles to this dealership when I have a local 5 miles away they are that wonderful More
Berto Arroyo was patient, friendly and understanding as I experienced an emotional 2 months. After learning that my 2013 RAV4 would be considered a total loss by my insurance company, due to extensive rode experienced an emotional 2 months. After learning that my 2013 RAV4 would be considered a total loss by my insurance company, due to extensive rodent damage, I was unexpectedly forced to look for its replacement. I located a 2018 RAV4 on Prime’s website, and Berto was able to quickly have the 2018 brought up from out of state to the nearby dealership. It was a great car and I expected to be able to drive it home in about a week. However, I had to try and patiently wait for another 5 weeks until its title arrived. Berto was wonderful throughout this long drawn-out wait. He texted me periodically to let me know of any updates. After my insurance coverage for a rental ended, Berto arranged for me to continue to have a rental till the 2018 was ready. He continued to reassure me that everything was going to work out just fine. Finally upon receiving my new “ride,” the 2018 was spotless, a minor damaged area on the front passenger fender was professionally repaired, state inspection sticker was new, and with a full tank of gas, I am finally ready to begin a new chapter with my 2018. Berto, thank you so much for everything and also helping me find the patience to get through my unexpected car-buying experience. Janice More
I have never had such better service! Not only was Berto pleasant and kind to work with but made sure I was in the best hands. I went through a tough time buying my dream car but good things come to those w pleasant and kind to work with but made sure I was in the best hands. I went through a tough time buying my dream car but good things come to those who wait and I truly believe in that. I am so pleased with the kindness within the company. I wouldn’t be where I am today if it wasn’t for Berto and Chris. I thank the both of you each and every day for the hard work you guys did for me. You will always be my Toyota family! More