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Ira Toyota Saco

Saco, ME

4.5
2,249 Reviews

783 Portland Rd

Saco, ME

04072

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Showing 2,249 reviews

June 07, 2020

My salesman Berto Arroyo went above and beyond to making our dreams come true!! He worked for hours and never gave up hope and kept assuring us things would work out..The finance man David Tanger stayed lat More

by moosedrool
Recommend Dealer
Yes
Employees Worked With
David Tanger, Berto Arroyo
Jun 08, 2020 -

Ira Toyota Saco responded

Thank you for trusting the Prime Toyota Saco team. We're committed to working with customers to make sure that you find the best option and it is great to hear that Berto and David hit the mark! Enjoy your new vehicle!

May 30, 2020

Bad Sales Experience I am in the market for a low mileage RAV4 Hybrid. I visited Prime Saco and their salesman Sam Patch found the perfect car for me at their Prime Subar More

by harry.nelson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sam Patch, Stephen Mitchell
Jun 01, 2020 -

Ira Toyota Saco responded

Harry - I sincerely apologize for the frustration. Unfortunately, we are unable to hold our inventory here, but that should have been made clear to you and I'm sorry for the inconvenience. I will be sure to share this feedback with my team and work to improve our process going forward. If you would like to speak with me directly about what happened during your visit, please don't hesitate to give me a call. Thank you, Rob Arey - General Sales Manager - (207) 571-3804

May 29, 2020

Thank you so much Berto!! Berto made my experience at Prime such a breeze! He went above and beyond to find the perfect car for me, and was a pleasure to work with. My family More

by amber m
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Berto Arroyo
Jun 01, 2020 -

Ira Toyota Saco responded

Hi Amber, we are so grateful for your loyalty to Prime Toyota Saco. I will be sure to share your feedback with our team member, Berto. Safe travels in your new ride!

May 27, 2020

Great experience purchasing my new vehicle. Had a few stumbling points but overall team did all they could to assist make it a smooth process. More

by mchase5
Recommend Dealer
Yes
Employees Worked With
Shane Pelletier
May 27, 2020 -

Ira Toyota Saco responded

Thank you for leaving Prime Toyota Saco a review. We are excited to hear about the purchase of your new vehicle! Congrats & safe travels.

May 20, 2020

Very easy to schedule my vehicle to be pickrd up. Very prompt on pickup time and delivery. Pickup and deliver service men keep there distance and wore masks. Truck interior and body were immaculately cl More

by Meinnkpr
Recommend Dealer
Yes
Employees Worked With
Rob Arey, Berto Arroyo
May 20, 2020 -

Ira Toyota Saco responded

Thank you for the review! We are grateful that we got the opportunity to work with you here at Prime Toyota Saco, and we look forward to your next visit!

May 18, 2020

Brady Provencher was great, found just the car i wanted and worked on the financials until it fit in my budget. Love the car! Kathy Rivers More

by kathyrivers37
Recommend Dealer
Yes
Employees Worked With
Brady Provencher - Five stars
May 18, 2020 -

Ira Toyota Saco responded

Thank you for the five stars, Kathy! Brady is an excellent member of our team at Prime Toyota Saco, and we couldn't be happier to hear that he took good care of you. Enjoy your newly purchased vehicle!

May 14, 2020

Really enjoyed working with Shane, easy going and no pressure. Very responsive and worked hard to get the deal we needed. Highly recommended him to anyone. More

by Rdeschenes21
Recommend Dealer
Yes
Employees Worked With
Shane Pelletier
May 14, 2020 -

Ira Toyota Saco responded

Thank you for taking the time to review Prime Toyota Saco and give a shout out to Shane! We're proud to have earned your business.

May 13, 2020

This dealership will straight up lie to you. They are Deceiving in every way possible. Once you’ve purchased a vehicle and sale is final, they will turn their backs on you. If you want to feel valued as More

by AJ
Recommend Dealer
No
Employees Worked With
Jesse Freitas, Rob Arey, Berto Arroyo, Jim Crocker, Neil Brown, Frank Davenport, Jason Defelice, Chris Finley, Brandon Hersey, Christopher Konovalchik
May 13, 2020 -

Ira Toyota Saco responded

AJ - This doesn't sound like the honest and accommodating service I expect from my team. I'm sorry to hear that you are frustrated, and I would like to assist in any way that I can. Would you consider giving me a call? Thank you, Bob Ramos - General Manager - (207) 571-3805

May 08, 2020

Prime Toyota Saco is the BEST dealership in Southern Maine. I’ve bought 4 cars there over the past 30 years. They are very professional, & will go the extra mile to get you the deal you want. Eric God More

by susbhecha
Recommend Dealer
Yes
Employees Worked With
Eric Godin; J P, Rob Arey
May 08, 2020 -

Ira Toyota Saco responded

We couldn't ask for better feedback! Thank you for supporting the Prime Toyota Saco team for so many years. We look forward to seeing you at your next visit!

May 08, 2020

No fooling around The Staff is totally professional an serious which is a good thing. They also went beyond our expectations, saving us a return trip. Thank you Ben K More

by peterandpatti
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Manser and Benjamin Krauter
May 08, 2020 -

Ira Toyota Saco responded

Peter and Patti - Thank you both for the excellent review. It means a lot to us to know that Ben and Steve went above and beyond to make the service as seamless as possible for you and we appreciate the kind feedback about our Prime Toyota Saco team. Safe driving and we hope to see you down the road!

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