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Ira Toyota Saco

Saco, ME

4.5
2,249 Reviews

783 Portland Rd

Saco, ME

04072

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Showing 2,249 reviews

May 05, 2020

Berto is a true professional who helped me navigate my first new truck purchase with flexibility and efficiency! A co-worker recommended Prime Toyota, and Berto and his team exceeded my expectations. High More

by brettk
Recommend Dealer
Yes
Employees Worked With
Berto Arroyo
May 05, 2020 -

Ira Toyota Saco responded

Hi Brett - Congratulations on your first brand new truck! It makes our day to hear that Berto and our team exceeded your expectations. Thank you for your business and kind words!

May 04, 2020

Our Salesperson Berto Arroyo is fantastic, he had our paperwork, vehicle, and financing prepared for a smooth approval. Along with David in finance they worked to find us the right rate, term, and loan f More

by johnyxart
Recommend Dealer
Yes
Employees Worked With
David Tanger, Berto Arroyo
May 05, 2020 -

Ira Toyota Saco responded

We're so pleased you had a great experience working with Berto and David! Congrats on your Audi and thank you for choosing to shop with us at Prime Toyota Saco!

April 30, 2020

I used USAA to search for a new minivan for my wife. Prime Toyota of Saco contacted me right away and they were professional. During the rough times of the coronavirus, they drove down and dropped off t More

by KJ3000
Recommend Dealer
Yes
Employees Worked With
Steve and Denise, Rob Arey
Apr 30, 2020 -

Ira Toyota Saco responded

Thank you for the 5-star review! It was our pleasure to work with you here at Prime Toyota Saco, and we hope that your wife enjoys the new minivan!

April 28, 2020

*sigh* Yup, Im starting to think these people have been trying to swindle me from the start. First off this whole situation with the covid 19 makes for abnormal situations. My advice for you if your lookin More

by CoreySacco
Recommend Dealer
No
Employees Worked With
John ( sales rep) Steve (sales manager)
Apr 29, 2020 -

Ira Toyota Saco responded

Corey - I'm very sorry to read about your experience. There are a number of concerns mentioned here, and I would like to see what I can do to help address them and get you a second key. I will look for your contact information, but please consider giving me a call. Thank you, Rob Arey - General Sales Manager - (207) 571-3804

April 25, 2020

I showed up on the wrong date for inspection and oil change and they accommodated me. I had to wait a little longer but considering the current health crisis and limited technicians that day, they took More

by Pbeaulieu
Recommend Dealer
Yes
Employees Worked With
Amy
Apr 27, 2020 -

Ira Toyota Saco responded

Thank you for taking the time to review us. It made our day to hear that our team was so accommodating during your visit. We hope that we get the chance to work with you in the future at Prime Toyota Saco!

April 23, 2020

Steve was completely helpful when I arrived at dealership, I told Steve my concern with the breaking during stopping hew told they would look into the problem. After the inspection and review I wa More

by Ron
Recommend Dealer
Yes
Employees Worked With
Steve Santos
Apr 24, 2020 -

Ira Toyota Saco responded

Hi Ron - Thank you for the rave review of Steve! We are so glad that he could assist you and ensure that your concerns were addressed. All of us at Prime Toyota Saco appreciate your support and look forward to working with you in the future.

April 22, 2020

Always a pleasant experience at Prime Toyota. Reception people were very nice and helpful. Technician came and explained everything and gave me an approximate time for car to be ready More

by Dee
Recommend Dealer
Yes
Employees Worked With
Bob Martel
Apr 23, 2020 -

Ira Toyota Saco responded

Dee, thank you for the review! We are grateful for your business here at Prime Toyota Saco, and we look forward to your next visit!

April 15, 2020

Always prompt service. The staff are always nice and eager to help out. My truck is well cared for even if it is a base model. The COVID19 places a whole new spin on things but I feel the staff handles More

by Grown truck
Recommend Dealer
Yes
Employees Worked With
Scott MacDonald
Apr 15, 2020 -

Ira Toyota Saco responded

Thank you for sharing your feedback. Customer safety and satisfaction remain as top priorities for all of us at Prime Toyota Saco. We look forward to taking care of you at your next service visit!

March 10, 2020

Excellent Service Excellent customer Service. I am able to schedule appointments that best suit me. great vehicle knowledge and experience. Professional and courteous. More

by srumery2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Marsters
Mar 11, 2020 -

Ira Toyota Saco responded

We are so glad to hear that you can depend on Fred and our Prime Toyota Saco team to take excellent care of your vehicle. Thank you for your loyal business! We look forward to serving you for years to come.

March 04, 2020

Pleasant to deal with and prompt service. They are really thorough and the shuttle service definitely comes in handy for busy families with kids at home. More

by christina.stone
Recommend Dealer
Yes
Employees Worked With
Not sure
Mar 04, 2020 -

Ira Toyota Saco responded

Hi Christina - We are so happy to hear that you can depend on the Prime Toyota Saco team to make the auto service process prompt and convenient. Thank you for sharing this excellent feedback! We look forward to your next visit with us.

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