Ira Toyota Saco

Berto Arroyo was patient, friendly and understanding as I experienced an emotional 2 months. After learning that my 2013 RAV4 would be considered a total loss by my insurance company, due to extensive rode experienced an emotional 2 months. After learning that my 2013 RAV4 would be considered a total loss by my insurance company, due to extensive rodent damage, I was unexpectedly forced to look for its replacement. I located a 2018 RAV4 on Prime’s website, and Berto was able to quickly have the 2018 brought up from out of state to the nearby dealership. It was a great car and I expected to be able to drive it home in about a week. However, I had to try and patiently wait for another 5 weeks until its title arrived. Berto was wonderful throughout this long drawn-out wait. He texted me periodically to let me know of any updates. After my insurance coverage for a rental ended, Berto arranged for me to continue to have a rental till the 2018 was ready. He continued to reassure me that everything was going to work out just fine. Finally upon receiving my new “ride,” the 2018 was spotless, a minor damaged area on the front passenger fender was professionally repaired, state inspection sticker was new, and with a full tank of gas, I am finally ready to begin a new chapter with my 2018. Berto, thank you so much for everything and also helping me find the patience to get through my unexpected car-buying experience. Janice More

I have never had such better service! Not only was Berto pleasant and kind to work with but made sure I was in the best hands. I went through a tough time buying my dream car but good things come to those w pleasant and kind to work with but made sure I was in the best hands. I went through a tough time buying my dream car but good things come to those who wait and I truly believe in that. I am so pleased with the kindness within the company. I wouldn’t be where I am today if it wasn’t for Berto and Chris. I thank the both of you each and every day for the hard work you guys did for me. You will always be my Toyota family! More

Very nice and friendly dealership. Had the pleasure to be assisted by Berto and he was great. Very helpful finding the car I needed that suits me. assisted by Berto and he was great. Very helpful finding the car I needed that suits me. More

Berto Arroyo provides excellent service with patience. He got us the price and truck model we needed to be able to buy our next Tundra! got us the price and truck model we needed to be able to buy our next Tundra! More

Berto Arroyo Berto made this the easiest deal we have ever done. He was very accommodating with the few things we wanted done to the car. If you're looking for a Berto made this the easiest deal we have ever done. He was very accommodating with the few things we wanted done to the car. If you're looking for a new or used car contact Berto for great service. Would highly recommend him. More

Spent the day in Saco today, and once again Prime did not disappoint.. Berto and Rob A., once again could not do enough to make our experience the best.. this is not our first time at Prime, will not be our disappoint.. Berto and Rob A., once again could not do enough to make our experience the best.. this is not our first time at Prime, will not be our last, and it’s because of these two. Today, I purchased my dream car, a white Toyota Highlander Limited.. everything I could want and more. The Prime family in one of a kind.. Thank you once again for making this a smooth process, it is because of Berto and Rob that we never need to shop around, there is just no need. Honest and straightforward business, what else can you ask for.. More

Called Berto on a Saturday Evening and told him the truck I was Interested was at another Prime Dealership. He was able to get the Vehicle to Prime Toyota, met with me first the on Monday morning. I was in I was Interested was at another Prime Dealership. He was able to get the Vehicle to Prime Toyota, met with me first the on Monday morning. I was in and out found the truck I love. He made the whole buying experience seamless. I would highly recommend calling Berto to purchase your next vehicle. More

Bought my new 2020 Rav4 and the experience was quick and painless! Big thank you to the best salesman, Berto Arroyo and of course the best finance manager Denise!! painless! Big thank you to the best salesman, Berto Arroyo and of course the best finance manager Denise!! More

Berto is the best! 11 years ago I bought my second Tacoma from Berto. Yesterday I returned to Berto and bought my third Tacoma. He's the best! Great experience all aroun 11 years ago I bought my second Tacoma from Berto. Yesterday I returned to Berto and bought my third Tacoma. He's the best! Great experience all around. More

Best Car Buying Experience - Ever I have bought many, many Trucks/Cars in my lifetime. This was the easiest. W/ COVID - did not go into dealership - Price Ease all 5 star. Jim Crock I have bought many, many Trucks/Cars in my lifetime. This was the easiest. W/ COVID - did not go into dealership - Price Ease all 5 star. Jim Crocker - A+. I tried Berlin City also, got the run around. They did not listen to me at all. Same Truck at both places - Prime made it so easy - great price for trade and new price was so good - I HAD TO BUY! Stop here 1st. More