Ira Toyota Saco

The people at Prime Toyota Saco were extremely helpful and attentive to my needs. They were willing to do whatever it took to make my budget work, and they gained a lifelong customer in doing so! Berto wa and attentive to my needs. They were willing to do whatever it took to make my budget work, and they gained a lifelong customer in doing so! Berto was excellent to work with! More

Total Satisfaction Prime Toyota Service has always performed well for us over many years with multiple vehicles. Our latest service experience was outstanding. A diffi Prime Toyota Service has always performed well for us over many years with multiple vehicles. Our latest service experience was outstanding. A difficult and elusive problem was fully resolved to our complete satisfaction. Service pickup and delivery of our vehicle is greatly appreciated. More

This was my third purchase from Berto. He made my shopping experience so easy and hassle free. When you walk in, you don’t feel pressured, you feel like they are on your side to find the vehicle you shopping experience so easy and hassle free. When you walk in, you don’t feel pressured, you feel like they are on your side to find the vehicle you want with the best deal available. Prime has always been really good to me! I will forever be coming back. More

Berto was great to work with, very easy and personable. Stayed late and made sure I was completely taken care of. Great experience for me getting my Tundra. Stayed late and made sure I was completely taken care of. Great experience for me getting my Tundra. More

Repair shop is excellent I have worked with excellent people at Prime. Most recently, Ben Krauter was my service advisor. I have always had positive experiences and I find t I have worked with excellent people at Prime. Most recently, Ben Krauter was my service advisor. I have always had positive experiences and I find the managers will do their best to give me the best deals they can on repairs that are needed. I have recommended Prime to many friends and hope to purchase my next Camry there. More

Seamless Service We bought our Avalon at Prime 5 years ago and have had it serviced there ever since, we have never had a bad experience. Most recently they took care We bought our Avalon at Prime 5 years ago and have had it serviced there ever since, we have never had a bad experience. Most recently they took care of a matter related to a recall notice, provided an accurate time estimate, and at the end went over their inspection checklist. They utilize appropriate Covid-19 precautions, and when you leave, you feel that you are safe. More

My salesman Berto Arroyo went above and beyond to making our dreams come true!! He worked for hours and never gave up hope and kept assuring us things would work out..The finance man David Tanger stayed lat our dreams come true!! He worked for hours and never gave up hope and kept assuring us things would work out..The finance man David Tanger stayed late as well as Berto trying to get us our truck on the same day. Thank you Berto and David and anyone else behind the scenes who made ths day special. I would highly recommend Prime Toyota for anyone! More

Bad Sales Experience I am in the market for a low mileage RAV4 Hybrid. I visited Prime Saco and their salesman Sam Patch found the perfect car for me at their Prime Subar I am in the market for a low mileage RAV4 Hybrid. I visited Prime Saco and their salesman Sam Patch found the perfect car for me at their Prime Subaru dealership in Manchester, NH and said that they would bring it up to Saco. I put $500 down and thought we had a deal. Three days later I saw that the car was still listed as for sale on the Prime website, so I spoke with Sam to make sure the car would not be sold. Six days later, and two days after I sold my other car, I called to ask if they had brought the car to Saco. Sam had to check, and after a couple of hours called me back to say the car had been sold to someone else. I wasted 10 days thinking that the $500 deposit would be honored as a deposit. Now I don't have a car and have to resume my search. I can assure you I will not visit Prime again. More

Thank you so much Berto!! Berto made my experience at Prime such a breeze! He went above and beyond to find the perfect car for me, and was a pleasure to work with. My family Berto made my experience at Prime such a breeze! He went above and beyond to find the perfect car for me, and was a pleasure to work with. My family always goes to Prime for all their new car needs and the service is always stellar. Thank you for my new wheels! More

Great experience purchasing my new vehicle. Had a few stumbling points but overall team did all they could to assist make it a smooth process. stumbling points but overall team did all they could to assist make it a smooth process. More