Ira Toyota Saco

Let me start by saying we have been going to Prime for over 12 years.. This visit was different, it was the first car for our daughter. We spoke to Berto and Rob, they knew what we wanted and were looking over 12 years.. This visit was different, it was the first car for our daughter. We spoke to Berto and Rob, they knew what we wanted and were looking for.. we travel from MA to Maine just because we trust and know there is no haggling, and we are treated like family each and every time. Berto kept an eye out, called us kept us apprised, and found the perfect car. Reliable, all wheel drive, and most of all safe. We wouldn’t trust anyone else with this decision.. We knew hands down we were getting what we wanted, the best deal, and had no questions about it. My daughter is happy, and Toyota has gained a new lifetime customer. Thank you Berto and Rob, we know we can always count on you!! Happy New Year More

Prime Auto Group is deceptive in its practice. I purchased a brand new 2018 Hyundai Sonata from Prime Hyundai in Saco prior to them closing the dealership. I purchased the car in October. In Decemb purchased a brand new 2018 Hyundai Sonata from Prime Hyundai in Saco prior to them closing the dealership. I purchased the car in October. In December I had snow tires put onto the car and changed them out in April 2019. Over the summer of 2019, I spent three months out of the country, and the car was not driven. Then again in the winter of 2019/2020, I had snow tires on the car. When I placed the snow tires on this month, I was told by the tire shop that all four of my regular tires were bald and would no longer pass inspection. I asked how was this possible given they were only two years old, and given my use of snow tires for two seasons and my summer travel, the tires were barely used. The tire shop said that many dealerships will use older tires on new cars without letting the owners know. When I called Prime Auto, they denied doing this, but also refused to explain how four tires failed with less than 30,000 miles on the car! They simply wanted to place blame on the service department for not alerting me to the fact that the tires were failing. Never have I had to replace all four tires within the first two years of owning a vehicle. I would beware of this practice and avoid purchasing a vehicle from Prime Auto group. More

Berto! Hooked me up with my 2021 Army green tundra and I’m in love I couldn’t have had a better experience, I been coming for the last 5 years and the service gets better every time. berto is the man if y I’m in love I couldn’t have had a better experience, I been coming for the last 5 years and the service gets better every time. berto is the man if you need a vehicle keep up the good work. More

Berto! Hooked me up with my 2021 tundra and I’m in love I couldn’t have had a better experience buying my first new truck! Berto is the man to go see when you want to buy a new Toyota! couldn’t have had a better experience buying my first new truck! Berto is the man to go see when you want to buy a new Toyota! More

Berto!!!! Best car salesman around! Third car I bought from him and wouldn’t go to anyone else! I appreciate honest and that is Berto! He got me the truck I wanted and a fair price. Thank you Berto :-) from him and wouldn’t go to anyone else! I appreciate honest and that is Berto! He got me the truck I wanted and a fair price. Thank you Berto :-) More

Berto was amazing! If I could give him more then 5 stars I would! This was the first new vehicle my husband and I bought and he made the experience so pleasant and easy for us. He came highly recommended fr I would! This was the first new vehicle my husband and I bought and he made the experience so pleasant and easy for us. He came highly recommended from our family members who have also bought vehicles from him. Berto made it well worth the drive to Saco. We are very happy with our purchase and we will also highly recommend him to anyone else looking to buy a vehicle. More

Berto was an outstanding salesman, he went above and beyond to ensure I was getting the vehicle we wanted! He was professional and extremely informative. Berto met us early in the morning to accommodate beyond to ensure I was getting the vehicle we wanted! He was professional and extremely informative. Berto met us early in the morning to accommodate our schedule and found me the perfect car. His honesty and attentiveness was a relief and made the car buying process a breeze. 10/10 recommend working with Berto! More

Berto has helped us with multiple car purchases. A+++ Experience, through every step of the process, in every way!! Thank you so much! -P Carney & Family Experience, through every step of the process, in every way!! Thank you so much! -P Carney & Family More

What a great experience! As soon as Berto introduced himself, I knew he was someone who genuinely wanted to help me find a great car at a great price. He answered all the questions I had and made the st himself, I knew he was someone who genuinely wanted to help me find a great car at a great price. He answered all the questions I had and made the stressful task of buying a car quite easy. Thanks Berto and thanks Toyota Prime! More

Excellent service from all members. Berto is the man, always takes my needs into account and makes things happen. Love my cars and will always use Prime. Friendliest dealership I have been in where my always takes my needs into account and makes things happen. Love my cars and will always use Prime. Friendliest dealership I have been in where my family was taken care of and acknowledged even though we weren't dealing with them directly. More