Ira Toyota Saco

5,000 Mile Checkup Very Professional, spent only 20 minutes total for time of visit! Came in for a 5,000 mile checkup which they performed very efficiently. I went to pi Very Professional, spent only 20 minutes total for time of visit! Came in for a 5,000 mile checkup which they performed very efficiently. I went to pickup my truck and noticed they even washed it for me! I would Highly Recommend doing business Prime, they take care of their customers! More

Oil and filter change Quick and efficient oil and filter change. Very friendly and personable personnel from greeting to completion of work as requested. Thank you for the Quick and efficient oil and filter change. Very friendly and personable personnel from greeting to completion of work as requested. Thank you for the excellent service. More

Excellent customer service. Prime went above and beyond to earn my business. Fair price, transparent with throughout the process. I look forward to sending more business their Prime went above and beyond to earn my business. Fair price, transparent with throughout the process. I look forward to sending more business their way. More

Surprised Went in for my first 5k service appointment. Surprised to learn after leaving dealership that oil change and oil filter replacement was not performed, Went in for my first 5k service appointment. Surprised to learn after leaving dealership that oil change and oil filter replacement was not performed, nor required per maintenance schedule. Which of course I did not read till after the fact. Might be helpful for service advisors to review with customers what service will be performed at time of service arrival. Very happy with all personnel and aspects of dealership and highly recommended. More

Service Great service Aaron was great took good care of me! Got me in and out promptly.asked for a quote on tires was given the top and bottom perfect as I wa Great service Aaron was great took good care of me! Got me in and out promptly.asked for a quote on tires was given the top and bottom perfect as I was not in a position to buy today More

Great Staff especially Steve in Service I thought my appointment I made was for today but it was yesterday. They took me right in for my 25,000 mile service and also took care of a couple ot I thought my appointment I made was for today but it was yesterday. They took me right in for my 25,000 mile service and also took care of a couple other small items. Steve was very accommodating and informative. This is my second experience with Steve and I was equally satisfied as the first. More

A great place I actually look forward to when I have to bring in the Toyota for service. The waiting facilities are amazing. There is an enclosed area for parents t I actually look forward to when I have to bring in the Toyota for service. The waiting facilities are amazing. There is an enclosed area for parents to take their kids. There is also a pool table, a TV with comfortable chairs, free newspapers and free WiFi.. they also have a small kitchen service with very reasonable prices ( I had an omelette ). The service itself is great. Estimated wait times are accurate. More

Big help Hoped it would be a simple app but they found some add on items. April did a smooth job keeping me up to date but they were slower than predicted doi Hoped it would be a simple app but they found some add on items. April did a smooth job keeping me up to date but they were slower than predicted doing the recall and adding a couple of simple fixes. It took over two hours to finish the job and I was tight on time;however the total content was good and helpful. I brought reading and was equipped for this. More

Was great I was pleased with the service they did. I am very satisfied with it . The employees respect the time while I was in waiting room. Great work ! I was pleased with the service they did. I am very satisfied with it . The employees respect the time while I was in waiting room. Great work ! More

NEW 2019 TUNDRA LEASE Thank you Berto Arroyo for helping me through a very difficult time and with my decision to switch from owning to leasing my vehicle. You provided me Thank you Berto Arroyo for helping me through a very difficult time and with my decision to switch from owning to leasing my vehicle. You provided me with all possible options after I arrived to decide what to do with a massive expense on my used forerunner. Berto was patient, reviewed and carefully considered my position with my forerunner. In the end.... after reviewing all options, the decision was easy ...... to choose leasing. Berto is extremely knowledgeable in the Toyota product. I would highly recommend him to anyone seeking to make these tough decisions. THANK YOU BERTO!!! Betsy More