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Ira Toyota Saco

Saco, ME

4.5
2,305 Reviews

783 Portland Rd

Saco, ME

04072

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Showing 2,305 reviews

April 11, 2025

3.5 hours for a scheduled appointment that consisted of a simple mount & balance for 4 new tires is ridiculous. The quality of the service was fine. The wait time is unacceptable. More

by lsarneck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaleb
Apr 16, 2025 -

Ira Toyota Saco responded

Hello, We appreciate your feedback. I am sorry to hear that we did not meet yours or our own expectations. I cannot find your contact information in with the information in this google review. Please reach out to me at (207 423 8991 or czammuto@iratoyotasaco.com Thank you, Carl Zammuto Service Manager

April 11, 2025

The staff at IRA Toyota Saco were friendly and professional. They provided updates to me throughout my visit and were prompt in servicing my vehicle. Highly recommended! More

by billthompson0001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Jordan
Apr 14, 2025 -

Ira Toyota Saco responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

April 10, 2025

Great service! ! Friendly, prompt and professional staff! Highly recommend this location for all your vehicle needs. More

by Pam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael T
Apr 14, 2025 -

Ira Toyota Saco responded

Hi Pam, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

April 08, 2025

The intake team was amazing it’s why I drive out of myway and the waiting room is excy More

by Francis951
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry really bad with names you’ll have to do that leg work
Apr 10, 2025 -

Ira Toyota Saco responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ira Toyota Saco. Feel free to reach out to us if you need anything. Have a wonderful day.

April 08, 2025

Salesman was very good, and knowledgeable for his age, he made us feel at home and not pushy, but the process took way too long More

by cblval
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ethan was his first name, young salesman, but very good and knowledgeable. I would write him a five not pushy, very friendly and helpful.
Apr 11, 2025 -

Ira Toyota Saco responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

April 07, 2025

I had a very great experience with Berto from IRA Toyota! Very professional and great service. More

by Yobilea
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Berto
Apr 09, 2025 -

Ira Toyota Saco responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

April 03, 2025

Staff were friendly and helpful, and process was easy! I worked with Jeff as my salesperson and he was particularly helpful. Overall great experience buying my first car, would recommend! More

by lemieux.aimee.vt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeffrey Neagle
Apr 07, 2025 -

Ira Toyota Saco responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ira Toyota Saco! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 03, 2025

Always pleasant and efficient service. Bailey drove me home & back when my car was ready. More

by Dmsto100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor & Bailey
Apr 07, 2025 -

Ira Toyota Saco responded

Hi, we appreciate your positive review about your recent experience with us! We look forward to your next visit! Take care!

April 03, 2025

The best thing about the dealership Was meeting Michael (Lou) Steris what a great guy loved his laid back caring personality! More

by joannerg246
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Awesome kind caring laid back Michael (Lou) Steris
Apr 07, 2025 -

Ira Toyota Saco responded

Hi, thank you for your kind review; we are happy to pass along your comments to Michael here at Ira Toyota Saco! If you have any further questions, please give us a call. We're always happy to help!

April 01, 2025

Took twice as long as quoted. Tech left oil fingerprint on interior of car and did not clean More

by mainelyjoes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike was customer rep. Don't know about service person
Apr 05, 2025 -

Ira Toyota Saco responded

Thank you for reaching out regarding your recent service. I cannot find your name in our database with the name provided here; I would appreciate hearing from you using the email provided so we can set up an appointment to get your vehicle detailed. Thank you for your business and we apologize for any inconvenience. Dennis Steeves General Manager dsteeves@iratoyotasaco.com

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