
Ira Toyota Saco
Saco, ME
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Service Thank you so much for all of your understanding today. You went above your call of duty! I have always gone to Prime and will continue to do so. You Thank you so much for all of your understanding today. You went above your call of duty! I have always gone to Prime and will continue to do so. Your service is outstanding and today was an unexpected thing for me that came up and I just did not know what to do and all your employees took good care of me and worked me in and did an excellent job. I got a ride to work and back. Thank you so much for all you did for me. Thanks to everyone. It was greatly appreciated. More
Great service They are always quick and the waiting area is great. And they have free popcorn! The price is always fair. I have Ben a loyal customer for over 10 yea They are always quick and the waiting area is great. And they have free popcorn! The price is always fair. I have Ben a loyal customer for over 10 years More
Jennifer was very professional and easy to deal with Let’s be honest , Nobody likes to spend three hours at a dealership but Jennifer made the experience easy and pleasurable Two thumbs up ..... Let’s be honest , Nobody likes to spend three hours at a dealership but Jennifer made the experience easy and pleasurable Two thumbs up ..... I plan on passing along the great experience to my friends and family More
Excellent service I arrived early but I was promptly waited on & was on my way to await the completion of my service. It was completed 40 minutes earlier than I expect I arrived early but I was promptly waited on & was on my way to await the completion of my service. It was completed 40 minutes earlier than I expected. Wonderful service from Aaron Smith! More
Superb Service Thank you for taking care of my 4Runner today. I am impressed with the customer service at Prime and look forward to a continuing service relationship Thank you for taking care of my 4Runner today. I am impressed with the customer service at Prime and look forward to a continuing service relationship. More
Such an easy process and wonderful service I was nervous for my trade in but the team at Prime made it quick, easy, and painless. They went above and beyond my expectations!! Two thumbs up! I was nervous for my trade in but the team at Prime made it quick, easy, and painless. They went above and beyond my expectations!! Two thumbs up! More
Appointment for oil change Waited 15 min before person came to car get process started. Oil change was fast. 37 min. Clean premises. Offers free coffee and cookies. Clean Waited 15 min before person came to car get process started. Oil change was fast. 37 min. Clean premises. Offers free coffee and cookies. Clean restrooms. More
Simple and easy John was very helpful and direct. Answered all my questions and helped me get my own insurance policy. Everything went smoothly and he didnt push me i John was very helpful and direct. Answered all my questions and helped me get my own insurance policy. Everything went smoothly and he didnt push me into anything that I didnt want. More
Oil change, 5 point check Great overall service, great technician went above and beyond to diagnose an issue which I was assured was not immediately critical to have repaired. Great overall service, great technician went above and beyond to diagnose an issue which I was assured was not immediately critical to have repaired. Thank you! More
Competent, professional expedient service! Friendly greeting by Mike (think that's his name) who is positive, upbeat and always on the move taking care of customers as they arrive. :-) Aaron i Friendly greeting by Mike (think that's his name) who is positive, upbeat and always on the move taking care of customers as they arrive. :-) Aaron is knowledge, personable, listens well, provides helpful feedback and gets the car taken care of with whatever it needs to properly maintain it. Waiting area is clean, welcoming, quiet and staffed by friendly folks. This is my fourth year returning for service and always a pleasant experience. More