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Ira Toyota Saco

Saco, ME

4.5
2,246 Reviews

783 Portland Rd

Saco, ME

04072

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Showing 2,246 reviews

August 23, 2019

Service Thank you so much for all of your understanding today. You went above your call of duty! I have always gone to Prime and will continue to do so. You More

by Sandra1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Dunn, sorry, I do not remember the other persons name.
Aug 26, 2019 -

Ira Toyota Saco responded

Thank you for your 5-star review of Prime Toyota Saco! We are so pleased to read about your recent service appointment and that our staff demonstrated wonderful customer service to you. That is our goal! We would love to work with you again in the future and hope you have a great day.

August 22, 2019

Great service They are always quick and the waiting area is great. And they have free popcorn! The price is always fair. I have Ben a loyal customer for over 10 yea More

by Brucel58
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Davenport
Aug 22, 2019 -

Ira Toyota Saco responded

Hi Bruce - It makes our day to hear that you can depend on the Prime Toyota Saco Service Team for quick and fair service, every time. Thank you so much for your ten years of business! We truly appreciate your continued support.

August 21, 2019

Jennifer was very professional and easy to deal with Let’s be honest , Nobody likes to spend three hours at a dealership but Jennifer made the experience easy and pleasurable Two thumbs up ..... More

by Paintguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Morse
Aug 21, 2019 -

Ira Toyota Saco responded

We understand that the car-buying process can be challenging, but we are so glad that Jennifer made it easy! Thank you very much for recommending us to your friends and family. We hope you love your new car!

August 21, 2019

Excellent service I arrived early but I was promptly waited on & was on my way to await the completion of my service. It was completed 40 minutes earlier than I expect More

by Gkitty7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Smith
Aug 21, 2019 -

Ira Toyota Saco responded

We appreciate your business and kind review. The team at Prime Toyota Saco looks forward to seeing you again soon and hopes you have a great day!

August 16, 2019

Superb Service Thank you for taking care of my 4Runner today. I am impressed with the customer service at Prime and look forward to a continuing service relationship More

by Samoyed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Freitas, Rob Arey, Wendy Lewis, Joe Nason
Aug 19, 2019 -

Ira Toyota Saco responded

Samoyed, thank you for choosing Prime Toyota Saco to service your 4Runner. We love this feedback and also look forward to working with you in the future. Thanks again!

August 16, 2019

Such an easy process and wonderful service I was nervous for my trade in but the team at Prime made it quick, easy, and painless. They went above and beyond my expectations!! Two thumbs up! More

by Macdonaldg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Gordin
Aug 19, 2019 -

Ira Toyota Saco responded

We can't ask for a better review than this! It's wonderful to hear that your trade-in process was easy and quick. Thanks so much for trusting the Prime Toyota Saco team with your business.

August 16, 2019

Appointment for oil change Waited 15 min before person came to car get process started. Oil change was fast. 37 min. Clean premises. Offers free coffee and cookies. Clean More

by Dixie0616
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Smith
Aug 16, 2019 -

Ira Toyota Saco responded

Thanks for the excellent review of Prime Toyota Saco! We appreciate your feedback about your recent service appointment and thank you for your kind words about our dealership. We hope to see you again for your next oil change and have a great day!

August 16, 2019

Simple and easy John was very helpful and direct. Answered all my questions and helped me get my own insurance policy. Everything went smoothly and he didnt push me i More

by Kristamac6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Harmon
Aug 16, 2019 -

Ira Toyota Saco responded

This is exactly what we love to read! We are delighted that John delivered a pressure-free car-buying experience. Thank you so much for choosing Prime Toyota Saco!

August 14, 2019

Oil change, 5 point check Great overall service, great technician went above and beyond to diagnose an issue which I was assured was not immediately critical to have repaired. More

by Psy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Lawson, Bob Martel
Aug 14, 2019 -

Ira Toyota Saco responded

It was our privilege to assist you! Thank you so much for coming to Prime Toyota Saco for all your auto service needs. We look forward to serving you next time.

August 14, 2019

Competent, professional expedient service! Friendly greeting by Mike (think that's his name) who is positive, upbeat and always on the move taking care of customers as they arrive. :-) Aaron i More

by Engineer1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Smith, Mike
Aug 15, 2019 -

Ira Toyota Saco responded

We can't thank you enough for your four years of business! It really means a lot to hear that you've received consistently great service from the Prime Toyota Saco team. We especially appreciate your many compliments of Mike and Aaron. Have a wonderful day!

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