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Ira Toyota Saco

Saco, ME

4.6
2,515 Reviews

783 Portland Rd

Saco, ME

04072

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Showing 2,515 reviews

February 15, 2022

I travel 1 1/2hr to get my truck serviced. Like Dave Edwards and like Bob Martel to do the work. More

by dencro48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Edwards
Feb 17, 2022 -

Ira Toyota Saco responded

Thank you so much for travelling such a long way to get your vehicle serviced with us! We greatly appreciate your business and thank you for being our customer!

February 14, 2022

Great service, staff is friendly and helpful. Well organized and efficient! Prices are fair and competitive. I wouldn’t go anywhere else! More

by mindyarczewski
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Berto Arroyo
Feb 15, 2022 -

Ira Toyota Saco responded

Thank you for your kind words! We are thrilled that you had a pleasant sales visit!

February 12, 2022

Great service very thoughtful answer all my questions and very fast and dependable. Thx Gary More

by gcaron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica
Feb 15, 2022 -

Ira Toyota Saco responded

Thank you. We're glad that you had an excellent experience with your recent service visit.

February 09, 2022

Great Service and very professional My advisor Amy was great very happy with the service More

by ldeforest5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Arey, Berto Arroyo, Jim Crocker, Wendy Lewis
Feb 09, 2022 -

Ira Toyota Saco responded

Thank you for your kind words for our staff, we appreciate it! We are very happy to hear that we were able to provide you with an enjoyable experience!

February 09, 2022

Wendy was very helpful and informative through the entire buying process and communicated regularly regarding our vehicl status. More

by ORICK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wendy Lewis
Feb 09, 2022 -

Ira Toyota Saco responded

Thank you for your kind words for our staff, we appreciate it! We are very happy to hear that we were able to provide you with an enjoyable experience!

February 01, 2022

brought my Toyota highlander in for evaluation and it was complete in most time...just took a few days to get in. Also, Michelle did a great job pushing the insurance company to keep things moving. More

by Jean L
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle from service dept
Feb 02, 2022 -

Ira Toyota Saco responded

Thank you Jean for your kind words for Michelle! We are thrilled that she provided you with a great shopping experience. We look forward to your business with us again! Congratulations on your new car.

January 30, 2022

Waited 30 minutes in my vehicle before service writer approached me. Then waited an hour and half for the recall to be adminstered; receipt says .6hr of labor. This was second appointment for the recall More

by Kbuechskbuechs@earthlink.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Wendy Lewis
Feb 02, 2022 -

Ira Toyota Saco responded

Thank you for your visit. Please contact me if there's anything I can do to make your next visit a 5-star experience for you! Dennis Steeves General Manager dsteeves@driveiragroup.com

Feb 02, 2022 -

Kbuechskbuechs@earthlink.net responded

Love to see customer satisfaction survey results over past year.

January 28, 2022

I had anxieties about bringing my car in as other places had left a bad taste in my mouth. I felt welcomed and taken care of from the moment I got there. More

by liz.parm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Matteau
Feb 01, 2022 -

Ira Toyota Saco responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

January 28, 2022

The dealership has new owners so I wasn’t sure what to expect. It went as well as expected. I was there for 3 hours, not great, but they did lots of maintenance. When I got in my car it felt new, more zip More

by Jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Dunn
Feb 01, 2022 -

Ira Toyota Saco responded

Thank you, Jim, for your kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit!

January 26, 2022

They had a car on the lot that was close to the model we wanted, and the price was not inflated with extra fees above the MSRP, so we bought it. James Ellis, the sales person we dealt with, was great! Jame More

by DG
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Konovalchik
Jan 26, 2022 -

Ira Toyota Saco responded

Thank you for your kind words about James! We are very happy to hear that we were able to provide you with an enjoyable car buying experience!

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