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Ira Toyota Saco

Saco, ME

4.5
2,243 Reviews

783 Portland Rd

Saco, ME

04072

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Showing 2,243 reviews

July 10, 2019

Sticker and airbag recall They were able to gat me in and out for a sticker and airbag recall quickly and did a great job. Very friendly and customer focused. More

by Cin123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Lawson
Jul 10, 2019 -

Ira Toyota Saco responded

Thank you for your review Prime Toyota Saco! We strive to give the best customer service to all of our guests and I'm glad your recall appointment was completed quickly. We would love to work with you again in the future and thank you for your business!

June 30, 2019

You are just a number Nice building , very good inventory and pleasant/knowledgeable first contact sales person . Zero negotiating power, You will pay sticker price. Mats More

by Nice guy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Steve
Jul 01, 2019 -

Ira Toyota Saco responded

If you're willing to share with me what we could have done to improve your experience at our store, I would love to listen. I won't be able to find your contact details from your display name here, would you mind giving me a call? Thank you, Rob Arey - General Sales Manager - (207) 571-3804

June 29, 2019

Such a great experience I couldn't have asked for an easier time buying a car. Berto was extremely helpful as well as the rest of the sales team I spoke with. Everyone was ve More

by Jroy_32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Berto Arroyo
Jul 01, 2019 -

Ira Toyota Saco responded

Thank you for allowing us the opportunity to earn your business! We are so glad that Berto and the Prime Toyota Saco team made it easy for you to get into your new car. We look forward to our continued relationship! Safe driving.

June 29, 2019

Great I took my 4 runner back to the dealership I purchased it from for servicing, they were very knowledgeable and friendly and discussed future servicing More

by BSmith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron
Jul 01, 2019 -

Ira Toyota Saco responded

We are happy that our team was able to assist with your Toyota 4Runner and provide friendly service! Thank you for posting about your visit. We look forward to seeing you next time!

June 28, 2019

A VERY helpful and professional service staff My service experience could not have gone better. From the moment I arrived at the dealership, everyone was extremely helpful. My service advisor Amy More

by Turfclub90
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Any Dunn
Jul 01, 2019 -

Ira Toyota Saco responded

Your recommendation means so much to us! We are so happy that your service appointment went smoothly and that Amy took great care of you and your vehicle. Thank you for coming to Prime Toyota Saco!

June 26, 2019

GREAT!! Berto was great, he answered all of are questions with ease. I highly recommend using him as a salesman. I definitely would use him again. More

by 2019kam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Berto Arroyo
Jun 26, 2019 -

Ira Toyota Saco responded

We love hearing kind words about our wonderful team! It's great to hear that Berto made your buying experience such a success. All of us at Prime Toyota Saco appreciate your business and wish you safe driving.

June 26, 2019

Great service I appreciate the friendly and efficient check-in process and that everything is clearly explained. I am often early for my appointments being a poor j More

by Another satisfied customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Marsters
Jun 27, 2019 -

Ira Toyota Saco responded

Thank you for your review of Prime Toyota Saco! I'm so pleased our team was able to help you fix your hose quickly and that we were able to demonstrate great customer service to you, too. We appreciate your business and I hope we see you again soon!

June 22, 2019

Poor customer service from scheduling to pickup Unknowledgeable people excepting service appointments never seem to have the right answer -picked up my vehicle and The service rep was unprofessiona More

by Daisy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ben Krauter
Jun 24, 2019 -

Ira Toyota Saco responded

Daisy, this is not at all the experience we expect for our guests. I'd like to learn more of the details here and will do some research on my end. I will also look for your contact details. In the meantime, if you're willing to chat, give me a call. Thank you, Peter Nagorniak - Service Manager - (207) 571-3811

June 21, 2019

Easy to work with I live 3.5 hours away from the dealership so finding a dealer that would work with me primarily over the phone was hard. Prime Toyota was one of the o More

by MJMILLS1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zacc Tom, Trevor Richer
Jun 21, 2019 -

Ira Toyota Saco responded

Thank you for reviewing Prime Toyota Saco! I'm so pleased to read about your positive car-buying experience, especially since everything was arranged either by phone or email. We appreciate your business and I hope we can work with you again in the future!

June 21, 2019

65,000 service Had a 65,000 mile service, friendly and direct service, comfortable waiting area, free WiFi and coffee. Explained the work done and areas of focus for More

by Satisfied customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
? Fred Marsters
Jun 22, 2019 -

Ira Toyota Saco responded

Seeing your 5-star rating of Prime Toyota Saco made our day, thank you! It's great to read about your positive service appointment with your car and of your kind words about our dealership. I hope we can work with you again soon!

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