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Ira Toyota of Hyannis
Hyannis, MA
1,246 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,246 reviews
March 05, 2026
We called service when my car would not start with a low power message—4 pm. Person gave us good instructions since we had to wait for AAA. On Wed.am Katie was Great! Explained process snd then updated w power message—4 pm. Person gave us good instructions since we had to wait for AAA. On Wed.am Katie was Great! Explained process snd then updated with details, she returned my call promptly when I had a question. More
by joannmoran
Employees Worked With
Katie and Eric—5 stars
March 04, 2026
Lack of communication on their part. My key fob issue was not fixed. Car alarm continued to go off. I ended troubleshooting it at home, and solved the problem. My key fob issue was not fixed. Car alarm continued to go off. I ended troubleshooting it at home, and solved the problem. More
by Sp
Employees Worked With
Allen, Sarah
February 28, 2026
I’m disappointed. I had a purchase and sales agreement that I viewed and was to pick up once I got the funds and insurance settled. The dealer was closed for 3 days I had a purchase and sales agreement that I viewed and was to pick up once I got the funds and insurance settled. The dealer was closed for 3 days because of the blizzard. I was snowed in as well. I didn’t like the pressure from the salesperson who wanted me to purchase an additional package in addition to what I was paying for the vehicle. He gave me papers to sign which I signed thinking it was the same purchase and sales agreement I reviewed earlier. I was at the dealers from 9:30 a.m. to 3:30 p.m. I never saw the vehicle during this time. Later when the vehicle was brought to me, I was surprised to see the vehicle had over 600 miles when the vehicle I purchased had only 4 miles. After I got home, I saw the registration said the color was grey, not stormy blue as I had agreed to. I’m extremely disappointed to have been duped. The first vehicle I purchased was recalled the day before I was to pick it up. I’m not happy the Toyota Crown Signia was switched without informing me. More
by Carolc52
Employees Worked With
Pedro and some other guy
February 27, 2026
Always get an honest and thoughtful opinion without pressure Allen was great. He and my daughter got along great. I wish I could have processed what he said a little quicker but I had been up for 4 ni pressure Allen was great. He and my daughter got along great. I wish I could have processed what he said a little quicker but I had been up for 4 nights keeping a generator going and shoveling in the day. Thank you. More
by Teresamanzi
Employees Worked With
Allen Tice
February 08, 2026
Excellent service with comply chairs and free delicious coffee Laty Decosta my service mgr was terrific and was so helpful and knowledgeable. Thank you Katy coffee Laty Decosta my service mgr was terrific and was so helpful and knowledgeable. Thank you Katy More
by captsteve1
Employees Worked With
Katy Decosta service
February 05, 2026
Ira Toyota in Hyannis Mass is an excellent honest dealership. Eric Moberg 44627 was my Service Advisor, very friendly, courteous and informative. That in itself makes Ira a very pleasant dealership t dealership. Eric Moberg 44627 was my Service Advisor, very friendly, courteous and informative. That in itself makes Ira a very pleasant dealership to have my service needs taken care of. Of my many times there I have always been comfortable in my dealings with Ira. I have also dealt with Kenny whom I think may be the Service manager there. He also, has been very courteous and informative and very pleasant to deal with. I dont want to forget how nice the girls are behind the service checkout counter as well as the parts department people. In wrapping it up I give Ira Toyota of Hyannis an A+++. Thank you Ira! More
by dannycleary76
Employees Worked With
Eric Moberg, Kenny in Service, Melissa in parts, the girls at checkout
January 31, 2026
My car was evaluated and a tire sensor was dead. It was replaced in a timely manner. David listened to my concerns and kept me informed of the situation. It was replaced in a timely manner. David listened to my concerns and kept me informed of the situation. More
by kmaregni15
Employees Worked With
David
