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Ira Toyota of Hyannis

Hyannis, MA

Overview
Reviews
Vehicles
4.5
1,266 Reviews
Call Dealership (774) 327-6100
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1020 Iyannough Rd

Hyannis, MA

02601

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Showing 1,266 reviews

September 18, 2025

Had oil change and recommended tire rotation. While driving home my car was pulling left. Turned out that rear tire had 22 lbs of air. Tried to get proper air pressure in tire but damaged tpms wo More

by Compobasso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know
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Sep 18, 2025 -

Ira Toyota of Hyannis responded

Hello Compobasso,   I apologize that you experienced your vehicle pulling to the left after your recent visit. Can you please contact me so I can look into your concern? I cannot find your name in our database, I would love to hear back from you at mruby@group1auto.com. Marlaine Ruby, IRA Toyota Hyannis  Customer Relations Manager | mruby@group1auto.com | 774-327-6055 (Hyannis)

September 15, 2025

I went for an oil change only and Eric the technician not only did an excellent job but also followed up with the complimentary multi point service evaluation. In addition he followed his recommendation wit More

by Harry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric ( Tecnichan)
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Sep 16, 2025 -

Ira Toyota of Hyannis responded

Hello Harry, thank you for sharing your positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

September 15, 2025

Justin Brandt, was knowledgeable, honest and very professional! Very pleasant experience working with him.. very good and prompt at his job. As well as he is just a genuine great human being! More

by wpowell227
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Brandt, Dennis Lopes, David Prunier
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Sep 16, 2025 -

Ira Toyota of Hyannis responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ira Toyota of Hyannis. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 15, 2025

Coffee/tea and shuttle to where ever while you wait, you can't go wrong! More

by billiejfal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Sep 16, 2025 -

Ira Toyota of Hyannis responded

Hello, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 13, 2025

terrific seevice. Eric took care of all details and kept me up to date on details. More

by joyceteix
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
eric mobert
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Sep 14, 2025 -

Ira Toyota of Hyannis responded

Hi, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

September 12, 2025

Was met immediately and shown to the car of my choice. No nonsense, efficient and friendly. Made car buying easy. More

by Susanisgur
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy holzworth
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Sep 14, 2025 -

Ira Toyota of Hyannis responded

Hi, we're glad you had such a wonderful experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 09, 2025

The service provided by Toyota in Hyannis is 5-star and extremely professional. The waiting room is very comfortable and the staff are very polite. More

by Luck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Richards
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Sep 11, 2025 -

Ira Toyota of Hyannis responded

Hi, we're so glad that we were able to go above and beyond your expectations! We hope to see you soon!

September 09, 2025

I was very pleased with the overall service done today everything accomplished as requested Great dealership More

by fmcwhinnie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Taylor
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Sep 11, 2025 -

Ira Toyota of Hyannis responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

September 09, 2025

Service is always excellent…They take the car in a timely fashion and return it promptly. More

by nfaino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
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Sep 11, 2025 -

Ira Toyota of Hyannis responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

September 04, 2025

Waited forever Told my tires had dry rot. Still passed inspection. Didn't have tires in stock. More

by g.concannon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jake in the service dept.
Report | Print
Sep 07, 2025 -

Ira Toyota of Hyannis responded

Hello G Concannon,   Thank you for letting us know about your concerns.   I have looked at the video from your recent visit with us and in the video sent to you at approximately 10:30 am that day, the dry rot on the tires is clearly evident. Dry rot in the tires presents some issues in itself. When dry rot occurs, the air is able to escape through the cracks in the rubber and additionally, the cracks deepen and grow over time which could lead to issues with the cords with in the tires themselves. I am sorry we did not have the tires in stock for your vehicle at the time of service.   The time you had waited included time to complete your maintenance service and state inspection. If there had been a line of vehicles ahead of yours for state inspection, that would cause a delay in getting your vehicle into the bay for that. Marlaine Ruby, Customer Relations Manager Ira Toyota of Hyannis | mruby@group1auto.com | 774-327-6055 (Hyannis)

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