Ira Toyota of Hyannis

Typical dealer shenanigans. Lied about the lease terms and early payoff. Had to chase them for my $500 deposit which they didn’t apply to my purchase. Failed to inspect the v Lied about the lease terms and early payoff. Had to chase them for my $500 deposit which they didn’t apply to my purchase. Failed to inspect the vehicle so I had to spend my time doing that and chase them for reimbursement. Typical scam style dealer interactions. More

The sales piece was business as usual but the service department is excellent. The staff are patient, comprehensive and scheduling is so easy. department is excellent. The staff are patient, comprehensive and scheduling is so easy. More

I had a free oil change coupon. They were very professional and courteous and had my car ready in less than an hour. Thank you. They were very professional and courteous and had my car ready in less than an hour. Thank you. More

It was very easy to make an appointment on line. Service was quick and efficient. Service was quick and efficient. More

Professional & friendly staff; work completed within the time estimated; comfortable waiting area with coffee & WiFi time estimated; comfortable waiting area with coffee & WiFi More

Fair price for trade in and helpful sales agent. Large assortment of used vehicles to decide from. Overall good experience. Sam was my salesman and was a pleasure to work with. Large assortment of used vehicles to decide from. Overall good experience. Sam was my salesman and was a pleasure to work with. More

I had an older Lexus that had a range of problems and Katie in the service department led me through the process with great updates and advice every day! Katie in the service department led me through the process with great updates and advice every day! More

Hard working people there, Toyota policy of 5000mi. to rotate tires, not needed, but appreciated to rotate tires, not needed, but appreciated More

We own 4 Toyotas and would never deal with IRA again in Hyannis. We don’t know if it’s the mechanics who lie or the service advisors? We have been lied to on numerous occasions. The worst!!! We had Ron Hyannis. We don’t know if it’s the mechanics who lie or the service advisors? We have been lied to on numerous occasions. The worst!!! We had Ronald Lindell as our service advisor and all that he told us was wrong with our car, we left and brought it to someone who has been in business for 47 years who did all the same tests and we found that Ron lied and lied to us which has happened to us there over and over again we cannot go back there for service. More

Really appreciated the excellent customer service and friendliness of the team. They were able to diagnose and solve my issue quickly and efficiently. Everyone was very helpful. friendliness of the team. They were able to diagnose and solve my issue quickly and efficiently. Everyone was very helpful. More