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Ira Toyota of Hyannis

Hyannis, MA

4.5
1,221 Reviews

1020 Iyannough Rd

Hyannis, MA

02601

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Showing 1,221 reviews

December 01, 2025

No discount even during holiday seasons. I got a flat tire, and did routine maintenance, got all 4 tires changed. Will definitely go to another dealership or Costco in the future. More

by TT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
Dec 03, 2025 -

Ira Toyota of Hyannis responded

Hello TT,   Thank you for reaching out regarding the issues described relating to your recent visit. I would like to look into the events surrounding your visit but  I cannot find your name in our database with the name provided here; I would appreciate if you would send your name to email provided so that I can investigate. We do have discounts available that are sent out via emails or text messages, in the mail and on our website but you would need to relay the fact that you have a discount offer at check in.  The only thing we cannot discount are tires and for those we have our Buy3 Get 1 for $1 sale in April and October..   Regards,  Marlaine Ruby IRA Toyota Hyannis  Customer Relations Manager mruby@group1auto.com | 774-327-6055 (Hyannis)

November 29, 2025

Very accomodating, pleasant and timely with my service. I have an older vehicle and the 51 point checklist undertaken at no cost was very reassuring that my vehicle was in great shape. More

by Msegalini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Names in service dept. not known
Nov 30, 2025 -

Ira Toyota of Hyannis responded

Hi, thank you for sharing your positive experience! If you have any further questions, please give us a call. We're always happy to help!

November 28, 2025

My Tech Sara did such an amazing job getting me in and out of scheduled appointment as well as answering all my questions. Keep up the great work! More

by MAAC24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara- Service Advisor
Nov 30, 2025 -

Ira Toyota of Hyannis responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Ira Toyota of Hyannis. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 26, 2025

Was not satisfied. Dropped car off at 7:15 am. For 5,000 mile service and diagnostic check. I said I will return at 1:00. On my return I was informed it will be anothe More

by 5jdo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin Brandt
Dec 02, 2025 -

Ira Toyota of Hyannis responded

Hello 5jdo I’m sorry for the inconvenience you faced regarding (PROBLEM). To assist you further, could you kindly reach out to me using the email address below? It seems I couldn’t locate your name in our database with the name provided in your review. Your cooperation will help us resolve this issue promptly. Thank you. Regards, Marlaine Ruby IRA Toyota Hyannis - 774-327-6055 Customer Relations Manager mruby@group1auto.com

November 22, 2025

Staff are always pleasant and patient. Work is done as explained and according to what I want done. In the rare instance it takes longer, I am notified and given a reason. My needs are alw More

by cynthiabeaty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Lopes, Daniel Gonzalez
Nov 23, 2025 -

Ira Toyota of Hyannis responded

Hello, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

November 17, 2025

Great service always here. The advisers are always on point and the technicians do great work. Bought my Tacoma new here and have had all the service done at Ira. More

by ludereralbert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Thayer
Nov 18, 2025 -

Ira Toyota of Hyannis responded

Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

November 15, 2025

At some point my husband’s name was put on my account and it’s been a nightmare getting it off! I don’t think it’s a hard ask to get my name on my vehicle. But apparently it’s an impossible ask. I had an oil More

by NotGreg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None listed here
Nov 18, 2025 -

Ira Toyota of Hyannis responded

Dear Susan (NotGreg), I’m sorry for the inconvenience you faced regarding the way your service account is set up. I am happy to look into this to see how I can help but I couldn’t locate your name in our database with the name provided in your review. I would greatly appreciate it if you could send me an email at the address below so that I can see what I can do to help. Thank you. Regards, Marlaine Ruby Ira Toyota Hyannis - Customer Relations Manager mruby@group1auto.com | 774-327-6055

November 14, 2025

Very pleased with our salesman, Jeremy. He listened, answered questions, was extremely knowledgeable about what we were looking for, helped to make our purchase possible and his winning per More

by Joanneirwin72
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy, John Brown
Nov 16, 2025 -

Ira Toyota of Hyannis responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

November 12, 2025

Looking for a used truck JR Riley , helped me bring it home ! Solid deal and a friendly environment. Great customer communication, kept up to speed on all developments. Thank you JR ! More

by ToyotafanTM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JR Riley, sales
Nov 13, 2025 -

Ira Toyota of Hyannis responded

Hi, thank you for your kind review; we are happy to pass along your comments to Riley here at Ira Toyota of Hyannis! Thank you again, and have a fantastic day!

November 05, 2025

We have always felt well taken care of at this dealership since we started working with them 15 years ago. We have mainly worked with J.R. Reilly who has been consistently wonderful to work with - responsi More

by susanoncobble
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
J.R. Reilly - 5 Stars
Nov 06, 2025 -

Ira Toyota of Hyannis responded

Hi, thank you for your kind review; we are happy to pass along your comments to Reilly and the team here at Ira Toyota of Hyannis! Thank you again, and have a fantastic day!