Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Ira Toyota of Hyannis

Hyannis, MA

Overview
Reviews
Vehicles
4.5
1,217 Reviews
Call Dealership (774) 327-6100
View Awards

1020 Iyannough Rd

Hyannis, MA

02601

Directions

By Type

Showing 1,217 reviews

October 30, 2025

Customer service is gone in this location. I walked in for a scheduled appointment and not one person speaks or acknowledges me until I say something. I’m met with attitude right off the bat. More

by cmos.bella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No one that had help is listed
Report | Print
Oct 30, 2025 -

Ira Toyota of Hyannis responded

Hello, We appreciate your feedback and regret that your service experience fell short of expectations as this is not the customer service that our guests should receive. Your concerns will be addressed with our team as we work to improve. If you're willing, I would like the opportunity to look further into your concern but cannot do so without your name. Please reach out at the contact information below so we can work toward a resolution. Marlaine Ruby IRA Toyota Hyannis - Customer Relations Manager mruby@group1auto.com | 774-327-6055

October 28, 2025

Fast transaction, Accommodating and knowledgeable about all my questions about the car I want Thank you so much More

by Joy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JR RILEY
Report | Print
Oct 29, 2025 -

Ira Toyota of Hyannis responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

October 28, 2025

New front brake pads were installed on my Highlander in about half the estimated time. More

by ddrake
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Richards
Report | Print
Oct 29, 2025 -

Ira Toyota of Hyannis responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

October 25, 2025

Had a 10,000 mile Toyota Care service performed on my 2025 Grand Highlander today while we were visiting Cape Cod. Service technician was very personable and pleasant. Vehicle was ready when promised. I More

by drdkbarnes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Report | Print
Oct 27, 2025 -

Ira Toyota of Hyannis responded

Hi, we're glad you had such a wonderful experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 21, 2025

Had our 2017 Sienna detailed today! I cannot say enough about how pleased we are! It looks like a brand new car inside and out!! Thank you so much! More

by patnadle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department and Ken
Report | Print
Oct 23, 2025 -

Ira Toyota of Hyannis responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

October 17, 2025

Very professional and friendly doing their best to make sure they complete the job in the time they said More

by barryanderson4222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken
Report | Print
Oct 20, 2025 -

Ira Toyota of Hyannis responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 15, 2025

Craig Kinney and the team at Ira are superb. I highly recommend CRAIG and his team. More

by Ned
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Louis , Craig Kinney
Report | Print
Oct 17, 2025 -

Ira Toyota of Hyannis responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ira Toyota of Hyannis. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

October 15, 2025

Eric Moberg was a great help with the work done of my 1979 Beetle. He was polite and informative at all times. I am very satisfied with the work done on the bug and want to thank all in the service depar More

by bhempel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Moberg
Report | Print
Oct 18, 2025 -

Ira Toyota of Hyannis responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ira Toyota of Hyannis! Thank you again, and have a fantastic day!

October 13, 2025

Much faster greeting when I first got there. I like the video and recommendations. The service took 2.5 hours which felt very long waiting. More

by nataliehwhitfield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know
Report | Print
Oct 15, 2025 -

Ira Toyota of Hyannis responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

October 13, 2025

Appreciated the follow-up and time taken to look at the car, features and options. More

by rebeccanewman443
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keith Gonzalez
Report | Print
Oct 15, 2025 -

Ira Toyota of Hyannis responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

1
2
3
4
...
122