
Ira Toyota of Hyannis
Hyannis, MA
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I purchased a new Tacoma Hybrid from IRA. Jeremy Holzworth was so easy to work with. I spoke to him on the phone, told him I wasn’t in a rush to buy but wanted to test drive. No pressure from Jeremy Holzworth was so easy to work with. I spoke to him on the phone, told him I wasn’t in a rush to buy but wanted to test drive. No pressure from him at all. I test drove the truck, explained I was in a lease with a different dealer. He gave me some pointers and I left. When I was ready to buy I went back and he found me the truck I wanted. Easiest buying experience I’ve had! Great communication throughout the process. Never asked me “for the sale” and let me figure out what worked for me. I would recommend this dealership and especially Jeremy to anyone looking for a vehicle! Thank you IRA for a great truck. See you in 10-15 years (hopefully) to buy another one! More
Meaghan runs a great team at the service department. Thank you all so much for helping with my car.ans creating a friendly environment Thank you all so much for helping with my car.ans creating a friendly environment More
Always courteous restful and on time with appointments—so appreciative and important best of all I never fell pressed to do more work on my auto which they do so well —custoier for 13 yrs m appreciative and important best of all I never fell pressed to do more work on my auto which they do so well —custoier for 13 yrs m More
I have purchased several vehicles from Hyannis Toyota and have always been satisfied. We recently leased a 2025 Land Cruiser. When issues arose with the lease paperwork, Taylor Buchanan helped us at every st have always been satisfied. We recently leased a 2025 Land Cruiser. When issues arose with the lease paperwork, Taylor Buchanan helped us at every step to make sure we were all set and comfortable. Please visit Taylor & the team at Hyannis Toyota! More
From the time that I sent the dealership an inquiry about a test drive to the moment that I picked up the vehicle the entire process was seamless and professional. a test drive to the moment that I picked up the vehicle the entire process was seamless and professional. More
They alerted me to the need for maintenance in a timely way. I got an appointment quickly and they got the work done well and very efficiently. I appreciated how they respected my time! way. I got an appointment quickly and they got the work done well and very efficiently. I appreciated how they respected my time! More
Facility is very clean and the waiting area is comfortably furnished. Snacks and beverages are available for sale. Desk Staff are knowledgeable - mechanics are not part of the intake process . Som comfortably furnished. Snacks and beverages are available for sale. Desk Staff are knowledgeable - mechanics are not part of the intake process . Some costs are not transparent such as the shuttle service which I thought was a courtesy service . Also I had a $39.00 charge listed as shop charge / misc materials . As well as an $84.00 charge for an oil change which I had a 9.99 coupon for from the dealership. In fairness I did get a $130.00 adjustment related to the brake job I had done and also had a coupon from the dealership. Overall I think it is a well organized and efficient dealership. I think they could do better with being more transparent on fees and final costs to their customers. More
The car has alignment issues. I took it in for an alignment and I still feel it pulling. Something’s off and I had my bf drive it and he agrees. He said to bring it back. The cust I took it in for an alignment and I still feel it pulling. Something’s off and I had my bf drive it and he agrees. He said to bring it back. The customer service was great the mechanic was friendly. My car has some kinda issue that maybe needs further diagnosing. It’s the 2nd time this cars done this and the first time I almost died. I won’t be buying a Prius again. More