
Ira Toyota of Hyannis
Hyannis, MA
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The service staff is knowledgeable, customer focused and efficient. I’ve had my car serviced there over 5 years and they have always done an excellent job. efficient. I’ve had my car serviced there over 5 years and they have always done an excellent job. More
No problems with sales. Brought 2021 Toyota Rav4 for slow leak in R/R tire. They told us there was a nail in the shoulder of the tire and it couldn't be repaired. Insisted w Brought 2021 Toyota Rav4 for slow leak in R/R tire. They told us there was a nail in the shoulder of the tire and it couldn't be repaired. Insisted we buy a new tire. Vehicle has 7,000 miles. Asked for "non-repairable" tire and took a close look at it. There was a nail in the tread area - NOT the shoulder, at all. I spent 30+ years in the tire and automotive repair field, most of it as an ASE Certified Master Auto Technician. I feel we've been ripped off. Not at all satisfied. More
Standard service took a normal amount of time, but I had to wait another hour to check out! First and last time using this dealership, the people who work there besides a few come across like they can’t be to wait another hour to check out! First and last time using this dealership, the people who work there besides a few come across like they can’t be bothered to help you! More
Wonderful experience in the service Dept. Knowledgeable service writer. Clean and welcoming service area and waiting room. Would purchase new vehicle from dealer based on my service experience. Thank you. service writer. Clean and welcoming service area and waiting room. Would purchase new vehicle from dealer based on my service experience. Thank you. More
Can’t give less than 1 star unfortunately. Without going into detail my experience with the service department was the worst I've experienced in my 47 yrs of driving. Incompetent and rude service people. S into detail my experience with the service department was the worst I've experienced in my 47 yrs of driving. Incompetent and rude service people. Specifically Tony and Dave. If you need service this is not the place to go More