Ira Toyota of Hyannis

The service staff is knowledgeable, customer focused and efficient. I’ve had my car serviced there over 5 years and they have always done an excellent job. efficient. I’ve had my car serviced there over 5 years and they have always done an excellent job. More

Services were done in shorter time than said. Service advisor was courteous and knowledgeable.thanks Service advisor was courteous and knowledgeable.thanks More

Took care of the safety recall, and additional service I requested. Very courteous, nice loaner car. requested. Very courteous, nice loaner car. More

Clean, efficient, helpful, informative, friendly, spacious , seating is good and snacks, coffee always available on time spacious , seating is good and snacks, coffee always available on time More

I found the agent at the service center extremely helpful & polite. my service only took 1 hour. It was very convenient & polite. my service only took 1 hour. It was very convenient More

The sales men I dealt with were great with helping me get the vehicle for me the vehicle for me More

No problems with sales. Brought 2021 Toyota Rav4 for slow leak in R/R tire. They told us there was a nail in the shoulder of the tire and it couldn't be repaired. Insisted w Brought 2021 Toyota Rav4 for slow leak in R/R tire. They told us there was a nail in the shoulder of the tire and it couldn't be repaired. Insisted we buy a new tire. Vehicle has 7,000 miles. Asked for "non-repairable" tire and took a close look at it. There was a nail in the tread area - NOT the shoulder, at all. I spent 30+ years in the tire and automotive repair field, most of it as an ASE Certified Master Auto Technician. I feel we've been ripped off. Not at all satisfied. More

Standard service took a normal amount of time, but I had to wait another hour to check out! First and last time using this dealership, the people who work there besides a few come across like they can’t be to wait another hour to check out! First and last time using this dealership, the people who work there besides a few come across like they can’t be bothered to help you! More

Wonderful experience in the service Dept. Knowledgeable service writer. Clean and welcoming service area and waiting room. Would purchase new vehicle from dealer based on my service experience. Thank you. service writer. Clean and welcoming service area and waiting room. Would purchase new vehicle from dealer based on my service experience. Thank you. More

Can’t give less than 1 star unfortunately. Without going into detail my experience with the service department was the worst I've experienced in my 47 yrs of driving. Incompetent and rude service people. S into detail my experience with the service department was the worst I've experienced in my 47 yrs of driving. Incompetent and rude service people. Specifically Tony and Dave. If you need service this is not the place to go More