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Ira Toyota of Hyannis

Hyannis, MA

4.4
1,083 Reviews

1020 Iyannough Rd

Hyannis, MA

02601

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Showing 1,083 reviews

March 10, 2020

Hyannis Toyota always does a great job on our 2012 Prius! It does it in a timely manner! I can either wait in their nice waiting room or they give me a ride to the mall! More

by evamariaalva
Recommend Dealer
Yes
Employees Worked With
Karen Judge
Mar 10, 2020 -

Ira Toyota of Hyannis responded

Eva, thank you for leaving Hyannis Toyota a review! I'm so glad to hear that our team took care of you, and your 2012 Toyota Pruis. We look forward to working with you in the future!

March 04, 2020

Meagan Hughes is a rock star. She goes out and beyond what you expect to help Her clients and I very much appreciate her and Hyannis Toyota should too. Thanks so much for resolving my problem. More

by Bobice
Recommend Dealer
Yes
Employees Worked With
Meaghan Hughes
Mar 04, 2020 -

Ira Toyota of Hyannis responded

Thank you for taking the time to share your positive experience at Hyannis Toyota. We are so glad to hear that Meagan treated you to a five-star experience. It made our day to hear that you are back on the road!

February 28, 2020

This was the easiest purchase I ever made. The employees here are the best. Everyone was very courteous and helpful. I would recommend this dealership to everyone and I continue to buy here. More

by terry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Gonzalez
Feb 28, 2020 -

Ira Toyota of Hyannis responded

Terry, thanks for taking the time to leave Hyannis Toyota a review. We're happy to hear that our team treated you right. See you next time!

February 27, 2020

the price. It is very expensive. At the end of the purchase, I was not satisfied with the purchase of a car. i don't intend to buy my next car with toyota. I didn't have a good experience. The seller More

by Joe
Recommend Dealer
No
Employees Worked With
xx
Feb 27, 2020 -

Ira Toyota of Hyannis responded

Joe, I am sorry that the sales experience was not what you expected. We try to be as transparent as possible. Please feel free to reach out to me if I can help in any way. Judy Johnson, Customer Relations Mgr. 774-487-3322

February 26, 2020

We were loyal customers After having purchased multiple vehicles from this dealership we can no longer trust them. Their change in staffing over the past year has been notice More

by The Rogers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bryan Scarpellini, Judy Johnson, Karen Judge, Meaghan Hughes, Jack Moloney, Brian Hickey
Feb 27, 2020 -

Ira Toyota of Hyannis responded

Ms. Rogers, Thank you for reaching out. After many years spent selling and servicing your vehicles, I am sorry the relationship has ended. That said, we did reimburse you for the mechanical inspection (as a gesture of goodwill) and mailed the receipts that were requested. I am unsure if you received them as I am not sure they went to the proper address. I did send them to the only address we had on file. Again we appreciate your past patronage and thank you for your time. Judy Johnson, Customer Relations Mgr. 774-487-3322

February 09, 2020

We just bought our fifth car at Hyannis Toyota with the incomparable Jeremy steering us through the process. I love my new rocket ship Prius. More

by Tbirdserena
Recommend Dealer
Yes
Employees Worked With
Jeremy Holzworth
Feb 10, 2020 -

Ira Toyota of Hyannis responded

We are delighted you're so happy with your new Toyota Prius and thank you for sharing your experience working with Jeremy! We're grateful to have earned your business over the years and we're so proud to have you as a loyal Hyannis Toyota customer!

February 08, 2020

Good scheduling with email confirmation and reminders. Although I could have been charged $100 for trying to find an intermittent problem, I was not charged at all when they couldn't get the problem to re More

by Jww3540
Recommend Dealer
Yes
Employees Worked With
Karen Judge
Feb 10, 2020 -

Ira Toyota of Hyannis responded

Thank you for coming to Hyannis Toyota for your auto service needs! We appreciate this feedback and are glad that you're a satisfied customer. Enjoy your week!

February 06, 2020

The service department is fantastic! Meghan and the crew work as a team. They are knowledgeable answering all questions honestly. They identified potential items that will need attention soon but don’t p More

by jcdiggs
Recommend Dealer
Yes
Employees Worked With
Karen Judge, Meaghan Hughes
Feb 06, 2020 -

Ira Toyota of Hyannis responded

Thank you for taking the time to write us a review! We are grateful to have you as a customer. At Hyannis Toyota, we strive to take exceptional care of our customers, and their vehicles!

January 28, 2020

Have bought my last 4 cars here. The staff is wonderful, courteous and knowledgeable. Your experience is at the top of their list!!! Customer service is excellent More

by mnhmb64
Recommend Dealer
Yes
Employees Worked With
Karen Judge
Jan 29, 2020 -

Ira Toyota of Hyannis responded

Thank you for taking the time to review Hyannis Toyota! We are so thrilled to hear we have earned your trust. We look forward to working with you at your next visit!

January 20, 2020

I thank you Cami as my vehical advisor & Ben as my mechanic. You both went above & beyond. Forever grateful. Even my little kids were well taken car of. Thank you meghan & Renzo & wholefoods as well! More

by Naomiruthie78
Recommend Dealer
Yes
Employees Worked With
Cami Petrides, Meaghan Hughes, Brian Hickey
Feb 07, 2020 -

Ira Toyota of Hyannis responded

Thank you so much for taking the time to leave us a review! We're thrilled to know you were so well taken care of during your service visit and we will be sure to pass along your appreciation to our team. We hope to see you and your family back in at Hyannis Toyota in the future!

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