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Ira Toyota of Hyannis

Hyannis, MA

4.5
1,099 Reviews

1020 Iyannough Rd

Hyannis, MA

02601

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Showing 1,099 reviews

April 14, 2020

Consistent quality service Karen in the service department is worth her weight in gold. Whatever she is paid is not enough. The work quality is always excellent with all the mai More

by ronlinnell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Judge
Apr 14, 2020 -

Ira Toyota of Hyannis responded

Hi Ron - Thank you so much for the fantastic feedback about Karen! We are overjoyed to hear that her professional and friendly service have earned your business. All of us at Hyannis Toyota are grateful for your continued support and look forward to serving you for years to come.

April 02, 2020

Hyannis Toyota very professional. Their communication is great, customer service folks are excellent, and they are very courteous to their customers. The service group is A1 also! More

by Dennisport 85
Recommend Dealer
Yes
Employees Worked With
Judy Johnson, Marlaine Ruby
Apr 02, 2020 -

Ira Toyota of Hyannis responded

Thank you for taking the time to review us, Dennis! Our team will appreciate your positive feedback. We look forward to taking care of you at your next visit to Hyannis Toyota!

March 29, 2020

Car was in for an oil change. Done fast and was able to speak with mechanic about overall health of car. No problems at 171000 miles. More

by Bill401032
Recommend Dealer
Yes
Employees Worked With
Meaghan Hughes
Mar 30, 2020 -

Ira Toyota of Hyannis responded

Thank you for the 5-star review! It was our pleasure to change your oil here at Hyannis Toyota. We look forward to your next visit!

March 25, 2020

Meaghan Hughes and Company Excellent attention by Meaghan Hughes at write up also her follow up with the work progress. also got to meet the Technician that performed my service More

by Arobb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin deRosa , Meaghan Hughes
Mar 25, 2020 -

Ira Toyota of Hyannis responded

Thanks for taking the time to review your five-star experience with Kevin and Meaghan! Our team at Hyannis Toyota is committed to taking care of our guests and we're so glad that came true for you. We look forward to your next visit with us. Until then, safe travels!

March 22, 2020

Honest and reliable First tried Hyannis Toyota service some poor experiences closer to where I live (Marlborough, MA). They have always been courteous, responsive, and fu More

by tomb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Meaghan Hughes
Mar 23, 2020 -

Ira Toyota of Hyannis responded

Thank you for the review! We are so proud that we earned your loyal business here at Hyannis Toyota. It is our pleasure to work with you, and we look forward to your next visit!

March 12, 2020

I only wanted an oil change - the rep kept insisting on a 90k service despite I was 8k away and tried throwing a guilt trip that I would be out of sync with service. i am the customer and he did not listen. More

by Prius owner
Recommend Dealer
No
Employees Worked With
Can’t recall name, some old guy
Mar 13, 2020 -

Ira Toyota of Hyannis responded

I would like to be able to address this situation one on one with the party involved. Unfortunately, I have no information to do so. Please feel free to contact me with further information, and I would be happy to address it. Thank you. Judy Johnson, Customer Relations Mgr. 774-487-3322

March 10, 2020

Hyannis Toyota always does a great job on our 2012 Prius! It does it in a timely manner! I can either wait in their nice waiting room or they give me a ride to the mall! More

by evamariaalva
Recommend Dealer
Yes
Employees Worked With
Karen Judge
Mar 10, 2020 -

Ira Toyota of Hyannis responded

Eva, thank you for leaving Hyannis Toyota a review! I'm so glad to hear that our team took care of you, and your 2012 Toyota Pruis. We look forward to working with you in the future!

March 04, 2020

Meagan Hughes is a rock star. She goes out and beyond what you expect to help Her clients and I very much appreciate her and Hyannis Toyota should too. Thanks so much for resolving my problem. More

by Bobice
Recommend Dealer
Yes
Employees Worked With
Meaghan Hughes
Mar 04, 2020 -

Ira Toyota of Hyannis responded

Thank you for taking the time to share your positive experience at Hyannis Toyota. We are so glad to hear that Meagan treated you to a five-star experience. It made our day to hear that you are back on the road!

February 28, 2020

This was the easiest purchase I ever made. The employees here are the best. Everyone was very courteous and helpful. I would recommend this dealership to everyone and I continue to buy here. More

by terry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Gonzalez
Feb 28, 2020 -

Ira Toyota of Hyannis responded

Terry, thanks for taking the time to leave Hyannis Toyota a review. We're happy to hear that our team treated you right. See you next time!

February 27, 2020

the price. It is very expensive. At the end of the purchase, I was not satisfied with the purchase of a car. i don't intend to buy my next car with toyota. I didn't have a good experience. The seller More

by Joe
Recommend Dealer
No
Employees Worked With
xx
Feb 27, 2020 -

Ira Toyota of Hyannis responded

Joe, I am sorry that the sales experience was not what you expected. We try to be as transparent as possible. Please feel free to reach out to me if I can help in any way. Judy Johnson, Customer Relations Mgr. 774-487-3322

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