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Ira Toyota of Hyannis

Hyannis, MA

4.4
1,083 Reviews

1020 Iyannough Rd

Hyannis, MA

02601

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Showing 1,083 reviews

October 14, 2019

Not as good as it was No more free wash or even vacuum. Got better service at jiffy lube. Last time service accommodated a paint protection re-apply. This time they said More

by Steve
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Joanna Golden
Oct 15, 2019 -

Ira Toyota of Hyannis responded

Hi Steve, I'd be happy to check into what occurred with the paint protection application if you'd like to touch base and leave me some further information. I can tell you that we will be opening the NEW car wash soon with an attendant to take the vehicles in and out. Unfortunately the old car wash needed replacement parts that we could no longer get, so we had to build a new one. That is why it was has been closed. We hope to be operational within a week or so. Thank you for reaching out and for your feedback. Judy Johnson, Customer Relations Mgr., 508-775-1230 ext. # 230102

October 14, 2019

Great service Always timely and helpful service from Hyannis Toyota. Staff very competent.and friendly. Clear about process and price. Service area clean and welcom More

by Cuppa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cami and Colleen
Oct 15, 2019 -

Ira Toyota of Hyannis responded

Thank you so much for the fantastic feedback about our service and facilities! We really appreciate you coming to Hyannis Toyota for all your auto service needs.

October 12, 2019

Customer focused from start to finish The entire staff worked with me to be sure my needs were being met through the entire process. Extremely professional, top notch dealership. Special t More

by LisaP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Kinney sales, Brittany finance , Kristin O Connor
Oct 14, 2019 -

Ira Toyota of Hyannis responded

Lisa, congratulations on the purchase of your next vehicle at Hyannis Toyota. Thank you for mentioning Craig and Brittany! We'll be here when you're ready for your first service.

October 11, 2019

James “The Irishman” Renehan Leased our 2019 Toyota 4Runner with this consummate professional. Jim truly made this stressful time an effortless experience for my wife and I. He is More

by JRad32
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Renehan
Oct 11, 2019 -

Ira Toyota of Hyannis responded

We understand that the car-buying process can challenging and love to hear that Jim made it as easy as possible! We are so glad that you and your wife had a positive experience leasing your 2019 Toyota 4Runner. We appreciate your review and can't wait to work with you in the future!

October 01, 2019

Another great service visit at Hyannis Toyota. The folks here have been servicing my Toyota since purchased. On time and under projected cost. What could be better? More

by Rick
Recommend Dealer
Yes
Employees Worked With
Brian Hickey
Oct 01, 2019 -

Ira Toyota of Hyannis responded

It's wonderful to hear from you, Rick! Thanks so much for coming to Hyannis Toyota for all your auto service needs. We truly appreciate your continued support.

September 28, 2019

Amazing service They are amazing there!! I’m very happy with my car and the employees there. And you have a comfortable waiting area with coffee and something to e More

by RO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cami
Sep 30, 2019 -

Ira Toyota of Hyannis responded

Thank you very much for the positive feedback about our team and facilities! We are so glad that you can trust us to take great care of your vehicle. Hope to see you next time at Hyannis Toyota!

September 25, 2019

THE MYSTERIOUS RATTLE When you call Toyota to report a 'rattle' they take your concerns seriously. But I have to tell you a rattle is cause for humor with most car mechan More

by D Coyne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Meaghan Hughes
Sep 25, 2019 -

Ira Toyota of Hyannis responded

It's our goal to take the best care of our customers and their vehicles and we are delighted this came through during your experience! Thank you so much for trusting the Hyannis Toyota team with your autos service needs. If any future rattles should arise, we will be here to help.

September 24, 2019

Excellent Craig was very nice and patient with me. I didn’t know what I needed or what I wanted and he helped me figure it out. More

by Lisa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig
Sep 24, 2019 -

Ira Toyota of Hyannis responded

Thanks for the kind review, Lisa, of Hyannis Toyota. Your business and your support are genuinely appreciated, along with your compliments about Craig. Hope to see you next time and have a great day!

September 22, 2019

Car servicing The service center in Hyannis has a very efficient process in getting people in and out of the place in a reasonable amount of time. Pleasant and hel More

by CPaugh
Recommend Dealer
Yes
Employees Worked With
Camilyn Petrides
Sep 23, 2019 -

Ira Toyota of Hyannis responded

Thank you for coming to Hyannis Toyota for all your auto service needs! We are delighted that you can depend on us for efficient and timely care. Have a fantastic week!

September 19, 2019

I do not use Hyannis Toyota This not my Service Center and you keep sending me this crap so stop sending me this crap I would not use this g d company they do not listen More

by Pissed off
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Marlaine Ruby, Rick Arseneaux, Jeremy Holzworth, Matt Murray
Sep 19, 2019 -

Ira Toyota of Hyannis responded

I'm sorry that you are receiving unwanted communication from us. This isn't what we intend and I'd like to have this taken care of. Would you please give me a call with your contact information at your convenience so that I can make sure it's removed? Thank you, Judy Johnson - Customer Relations Manager - 774-487-3322

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