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Ira Toyota of Hyannis

Hyannis, MA

4.4
1,083 Reviews

1020 Iyannough Rd

Hyannis, MA

02601

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Showing 1,083 reviews

August 21, 2019

Review Service department outstanding in all areas pleasant helpful matched a tire quote in pricing have been using the service department for years never ha More

by Mac11357
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karen Judge, Meaghan Hughes, Jeff Macedo, Justin Brandt
Aug 21, 2019 -

Ira Toyota of Hyannis responded

Thank you for the 5-star review of Hyannis Toyota! We are thankful to have you as a customer and we are pleased to read your kind words about our service department. We hope you will visit us again soon!

August 16, 2019

Routine maintenance I continue to be frustrated by my greetings at the service desk when in queue. The service representative is more concerned with what is on her comput More

by From Yarmouth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristin O Connor
Aug 19, 2019 -

Ira Toyota of Hyannis responded

Tom, Thank you for reaching out. I agree with you that an acknowledgment goes a long way! I would like more information on this, please feel free to contact me at 774-487-3322. Thank you so much. Judy Johnson, Customer Relations Mgr.

August 13, 2019

Excellent service with friendly personal from the receptionist to all of the sales personnel even the ones I did not deal with, i would highly recommend this dealer to More

by Pete
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gene Letiole, Jack Moloney
Aug 13, 2019 -

Ira Toyota of Hyannis responded

Thank you for trusting Hyannis Toyota with your business, Pete! Your positive feedback about our staff and your kind recommendation are greatly appreciated. We look forward to seeing you again soon!

August 08, 2019

Well executed aervice Great experience from start to finish. Was well informed through out the process friendly staff, clean facility. All expectations met or exceeded. More

by Matttoyota
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Scarpellini, Meaghan Hughes
Aug 08, 2019 -

Ira Toyota of Hyannis responded

Thank you for the positive feedback about your recent visit to Hyannis Toyota! It's our goal to provide great customer service and we are so pleased this was proven to you at your recent visit. We hope to work with you again soon and have a great day!

August 02, 2019

New car purchase The salesman was polite courteous honest and professional . The new car was in excellent condition The car buying experience at Hyannis Toyota w More

by Penelope1@
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Gonzalez
Aug 05, 2019 -

Ira Toyota of Hyannis responded

Penelope, thank you for choosing Hyannis Toyota to purchase your new car. We love hearing that our team provided great customer service and that you were happy with our process. Thank you again and safe travels!

July 18, 2019

Very fun and friendly Kurt and gene were great they really went above and beyond to make me feel glad that i bought from you and kurt was funny and personal trough out the More

by Johnnyo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kurt and gene
Jul 19, 2019 -

Ira Toyota of Hyannis responded

Johnny - Thank you for your many kind words! We are overjoyed that you had a positive experience working with Kurt and Gene to get into your new ride. If there is anything else we can do to assist you, please let us know.

July 18, 2019

Salesman My husband and i have bought three vehicles from jack. He goes above and beyond to the greatest level. Always been a breeze. My time is precious and More

by Cindylouhoo1960
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim, Jack Moloney
Jul 19, 2019 -

Ira Toyota of Hyannis responded

We are thrilled that you and your husband can turn to Jack whenever you're in need of a new vehicle and know that you will have a five-star experience! Thank you so much for being a loyal Hyannis Toyota customer. We look forward to serving you for years to come.

July 15, 2019

Great atmosphere there Jeremy Holzworth was a great salesman to deal with!! Knew all about the new Tacoma.... nothing but happy on my end and will be referring anyone I know More

by Tacoma Betty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Brandt, Jeremy Holzworth
Jul 15, 2019 -

Ira Toyota of Hyannis responded

Thank you so much for your rave review of Jeremy! We are delighted that he helped you get into your new Toyota Tacoma. We really appreciate you recommending him and the Hyannis Toyota team!

July 02, 2019

Service Department Pleasant and helpful staff in the service department. Great job setting expectation of time needed for work to be completed. Comfortable, spacious wai More

by rebquince
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Meaghan Hughes, Kristin O Connor
Jul 02, 2019 -

Ira Toyota of Hyannis responded

Thank you for the compliments of our team and facilities! We are thrilled that you can depend on Hyannis Toyota to take the best care of your vehicle. Hope to see you next time!

June 18, 2019

Service They’re normally very good. But today I specifically asked to have the gas filter checked and replaced if needed. It was never brought up after I s More

by B daley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure
Jun 19, 2019 -

Ira Toyota of Hyannis responded

You're right - this is not normal for us and I'd like to apologize that we weren't on our A game. I'd like to make this right. Would you give me a ring when it's convenient? Thank you for your feedback, Judy Johnson - Customer Relations Manager - 774-487-3322

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