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Ira Toyota of Hyannis
Hyannis, MA
1,097 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,097 reviews
September 25, 2019
THE MYSTERIOUS RATTLE When you call Toyota to report a 'rattle' they take your concerns seriously. But I have to tell you a rattle is cause for humor with most car mechan When you call Toyota to report a 'rattle' they take your concerns seriously. But I have to tell you a rattle is cause for humor with most car mechanics! LOTS OF PEOPLE HEAR RATTLES! Some are from the cap of your water bottle in your cup holder, some are from the lipstick rolling around in your glove compartment, some are from the golf gall in your trunk sliding around when you take a corner. So when you get to Toyota Service they are kind enough to assign a service tech to ride with you to pinpoint your mysterious noise. In my case the strap had broken on my muffler and it caused a loud RATTLE RATTLE RATTLE... so we never left the parking lot. Toyota takes every Rattle seriously. Don't be afraid to tell them you are hearing a rattle (but check your water bottle cap and your glove compartment and your trunk before making the call.) D Coyne More
by D Coyne
Employees Worked With
Meaghan Hughes
September 24, 2019
Excellent Craig was very nice and patient with me. I didn’t know what I needed or what I wanted and he helped me figure it out. Craig was very nice and patient with me. I didn’t know what I needed or what I wanted and he helped me figure it out. More
by Lisa
Employees Worked With
Craig
September 22, 2019
Car servicing The service center in Hyannis has a very efficient process in getting people in and out of the place in a reasonable amount of time. Pleasant and hel The service center in Hyannis has a very efficient process in getting people in and out of the place in a reasonable amount of time. Pleasant and helpful! More
by CPaugh
Employees Worked With
Camilyn Petrides
September 19, 2019
I do not use Hyannis Toyota This not my Service Center and you keep sending me this crap so stop sending me this crap I would not use this g d company they do not listen This not my Service Center and you keep sending me this crap so stop sending me this crap I would not use this g d company they do not listen More
by Pissed off
Employees Worked With
Marlaine Ruby, Rick Arseneaux, Jeremy Holzworth, Matt Murray
September 18, 2019
Poor service experience Easy to set up appointment for regular service. When I arrived, I was told it would take 1 hour (as usual), so I waited. It ended up taking 1 hour 4 Easy to set up appointment for regular service. When I arrived, I was told it would take 1 hour (as usual), so I waited. It ended up taking 1 hour 40 minutes and no one spoke to me to explain or apologize. I was not happy. This was the first time this happened but I hope it does not happen again or I’ll go elsewhere. They can do better than this. More
by Kpkc
Employees Worked With
Matt O'Connell
September 15, 2019
Service The appointment was easy to schedule . The service was completed in less time than was expected . The staff was pleasant and courteous I would highly The appointment was easy to schedule . The service was completed in less time than was expected . The staff was pleasant and courteous I would highly recommend Hyannis Toyota More
by Ca
Employees Worked With
Meaghan Hughes
September 12, 2019
Hyannis TOYOTA = Great Service I have purchased 2 new cars from Hyannis TOYOTA (HT) over the past 7 years and not just because Consumer Reports ranks Toyotas so highly -- but also b I have purchased 2 new cars from Hyannis TOYOTA (HT) over the past 7 years and not just because Consumer Reports ranks Toyotas so highly -- but also because HT gives EXCELLENT service while providing an ecoetionally SUPERB waiting area for service customers! More
by EWhittemore
Employees Worked With
Isabella Lawson
September 07, 2019
20,000 mile checkup Staff are great——from making appt to reception....shuttle ride to and from service center——informative about service performed and quick/courteous che Staff are great——from making appt to reception....shuttle ride to and from service center——informative about service performed and quick/courteous checkout....have used Toyota Hyannis for last 3 vehicles....great dealership. More
by Cathy
Employees Worked With
Karen Judge, Meaghan Hughes, Kristin O Connor, Joanna Golden
September 06, 2019
Great dealership I am a long time customer of Hyannis Toyota for a reason. I have always been treated fairly. The entire service department is knowledgeable and is a I am a long time customer of Hyannis Toyota for a reason. I have always been treated fairly. The entire service department is knowledgeable and is always truthful. I would and do recommend Hyannis Toyota to my friends and family. More
by Jack Hagerty
Employees Worked With
Karen Judge, Meaghan Hughes, Jack Moloney, Kristin O Connor, Joanna Golden
September 06, 2019
New car lease Stopped in to trade and buy. Ended up leasing and very happy with the entire experience. Very comfortable no pressure environment. Sales rep. Evie was Stopped in to trade and buy. Ended up leasing and very happy with the entire experience. Very comfortable no pressure environment. Sales rep. Evie was excellent. Gene in finance was very kind and accommodating. More
by Floyd1
Employees Worked With
None of the people I worked with are on list above, Matt Murray
