Ira Toyota of Hyannis

Over and above A few weeks ago I had 4 tires replaced on my RAV 4. I was taking advantage of the "Buy 3 get 4th for $1" sale. I was without my phone in the late aft A few weeks ago I had 4 tires replaced on my RAV 4. I was taking advantage of the "Buy 3 get 4th for $1" sale. I was without my phone in the late afternoon for a few hours and the car was ready. It was also the last day of the sale. I got to my phone and it was 15 minutes after closing when Kristin O'Connor called to get my payment info. I thought I was out almost $200 because I thought I'd missed the sale. Thanks Kristin for going over and above! More

Tundra service Fred was very helpful on everything I ask about my truck problem. Called me and told me about what’s the problem and can be fix in no time and the wor Fred was very helpful on everything I ask about my truck problem. Called me and told me about what’s the problem and can be fix in no time and the work they did was very quick . So happy about the result. More

75,000 mile check up I made an appt for the 75,000 mile check up and yearly inspection for sticker. I was taken in on time and they finished early. The wait is always pl I made an appt for the 75,000 mile check up and yearly inspection for sticker. I was taken in on time and they finished early. The wait is always pleasant and the service excellent. More

Good service and price Hyannis Toyota was schedule to give me an oil change and tire rotation. However, they found a major problem with my steering wheel column. Despite the Hyannis Toyota was schedule to give me an oil change and tire rotation. However, they found a major problem with my steering wheel column. Despite the unexpected finding, they quickly gave me a loaner vehicle for free and finished the job the next day. The total price was under $200, very reasonable given the repair! More

Helpful and thorough service Service rep was thorough and helpful in explaining what went into a 33,000 mile service. Received progress call and opportunity to add items discover Service rep was thorough and helpful in explaining what went into a 33,000 mile service. Received progress call and opportunity to add items discovered. All and all a good experience. More

Jack Moloney Jack was friendly and knowledgeable. He did a great job listening to what we wanted and answered all of our questions. He gave us options and explain Jack was friendly and knowledgeable. He did a great job listening to what we wanted and answered all of our questions. He gave us options and explained each one and that ultimately helped us make a decision. More

Always accommodating and friendly Everytime I come here they are over the top friendly, always accommodating especially when they fit me in for a service when I forget to make an appoi Everytime I come here they are over the top friendly, always accommodating especially when they fit me in for a service when I forget to make an appointment. Love the staff. Love the service. More

Service re:2011 Rav 4 Exceptional service,courteous,and professional attitude! Kenny explained the problem quite well and got to the repair in short order. I thought that K Exceptional service,courteous,and professional attitude! Kenny explained the problem quite well and got to the repair in short order. I thought that Kenny was very knoageable re:the problem and suggested a viable solution. More

2019 Tundra I had never bought a Toyota before and Justin was great with his knowledge of the tundras. Justin and Dave both worked with us to get us the best deal I had never bought a Toyota before and Justin was great with his knowledge of the tundras. Justin and Dave both worked with us to get us the best deal possible. Rob the business manager was also very helpful with all of the finance questions and explaining the whole package to us. If you are in the market to buy a vehicle talk to Justin. More

Disappointed I had scheduled an appointment for 2:30 for an oil change and inspection sticker. They told me it would be ready in about an hour. I went for a walk. I had scheduled an appointment for 2:30 for an oil change and inspection sticker. They told me it would be ready in about an hour. I went for a walk. At 3:30 my phone rang to say they were just pulling my car in and did I want both an oil change and sticker? That is what I scheduled and signed the initial paper approving. I asked how long that would take and they said another hour(4:30) I had another appointment at 5 so after over an hours wait all I left with was an inspection sticker........ not happy No apology, no one asked how things went or if I wanted to reschedule appointment- More