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Ira Toyota of Hyannis

Hyannis, MA

4.5
1,113 Reviews

1020 Iyannough Rd

Hyannis, MA

02601

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Showing 1,113 reviews

March 20, 2019

Service Department I have been going here for 4 years. The service department has always been professional, knowledgable, and honest, not to mention pleasant, helpful, More

by jff722
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristin O Connor
Mar 20, 2019 -

Ira Toyota of Hyannis responded

What a kind review, Jim! It means the world to us that you've been able to depend on our Service Department for professional service for 4 years. Thank you so much for your repeat business, we look forward to our continued relationship.

March 20, 2019

Hyannis Toyota always good I’ve done business with Hyannis Toyota exclusively since 2002 and have been completely satisfied with the service dept every time. Never been any pro More

by Larry133
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristin O Connor
Mar 20, 2019 -

Ira Toyota of Hyannis responded

Larry - Reviews like this one make our day! We are so happy that you've received consistently excellent service from the Hyannis Toyota team since 2002. Thank you so, so much for your repeat business, we look forward to assisting you for years to come.

March 20, 2019

Excellent J R made the whole process very easy - it was probably the most enjoyable car buying experience my wife and I ever had - and to top it off Gene was ex More

by Screen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gene, John Riley
Mar 20, 2019 -

Ira Toyota of Hyannis responded

We are thrilled to hear that you had your most enjoyable car-buying experience with us at Hyannis Toyota! Thank you so much, David. We hope you and your wife are loving your new vehicle.

March 20, 2019

Service Extremely helpful , perfect timing when car was ready, I hope they get the car wash service operational... and also the senior service discount .clea More

by Jpassamonte
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The young lady at check in and check out, Bryan Scarpellini, Karen Judge, Meaghan Hughes, Jeremy Holzworth
Mar 20, 2019 -

Ira Toyota of Hyannis responded

Thank you so much for the five-star review! We are delighted that you received helpful and timely service during your latest visit. We appreciate your feedback as well.

March 16, 2019

Purchase of new vehicle Outstanding salesperson. Jeremy went above and beyond to ensure a pleasant satisfying experience at Hyannis Toyota. This was my first purchase with H More

by Mitchcumstein
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Holzworth
Mar 18, 2019 -

Ira Toyota of Hyannis responded

Congratulations on your new vehicle, Mitch! We are delighted that Jeremy left a great impression for your first visit to Hyannis Toyota. Thanks so much and we will see you again soon.

March 15, 2019

Great experience Absolutely the best customer service. Andrew Beard is easy to work with. They showed me all the information in the car and how to use the different th More

by Ivyrain
Recommend Dealer
Yes
Employees Worked With
Andrew Beard
Mar 15, 2019 -

Ira Toyota of Hyannis responded

Customer service is our priority so we loved reading your review! It's fantastic that Andrew walked you through the features of your vehicle so that you'll be confident out on the roads. Thank you so much!

March 14, 2019

Great dealership I drive an hour to use this dealership. Courteous, helpful customer service and a super comfortable waiting area. Quick service and they keep you info More

by ablaisd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristin O Connor
Mar 15, 2019 -

Ira Toyota of Hyannis responded

It means the world to us that you drive an hour out to see us at Hyannis Toyota! We love that you can depend on our Service Team for excellent service, every time. We can't thank you enough!

March 13, 2019

Recall visit and oil change Brought my car in for an air bag recall and they suggested an oil change too. The place I have been bringing it to recently will change my oil, washes More

by Capemom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Judge, Meaghan Hughes
Mar 13, 2019 -

Ira Toyota of Hyannis responded

Thank you for your feedback. I was able to pull your invoice and review it. Although we regularly mystery shop all of our competitors (Toyota dealers and independent alike) to ensure our pricing is in line with theirs despite using better quality parts, I would like to find out who is servicing a 7 qt 4Runner oil change with synthetic for $49.99 including a wash and vacuum so we can re-examine. I will be asking someone to reach out to you this afternoon to find out who that service provider is and I thank you for giving us the opportunity to continue to provide the best true value for our customers possible. - Bryan Scarpellini - General Manager - (774) 487-3341

March 09, 2019

Great Service and accommodating My 2017 Toyota Tacoma had a rubbing noise in the back when braking. After a test drive with the technician the noise was fortunately able to be duplic More

by chiggins928
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cami, Renzo, & Meghan , Meaghan Hughes
Mar 11, 2019 -

Ira Toyota of Hyannis responded

It was our pleasure to assist you! It's fantastic that our team was able to diagnose and repair your 2017 Toyota Tacoma quickly. We are glad that you're safe out on the roads. Thanks for choosing Hyannis Toyota!

March 09, 2019

Efficient, timely and well done! Your service is as usual excellent! This is the 5th car we have bought and had serviced at your dealership and we have had no complaints, just consis More

by Carguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorry, don’t remember her name
Mar 11, 2019 -

Ira Toyota of Hyannis responded

Reviews like this one mean so much to us! We love that you've received five-star service from the Hyannis Toyota for years. Thank you so much for your loyal business, we are lucky to have you as customers.

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