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Ira Toyota of Hyannis

Overview Reviews (1,269) Inventory (143)

Ira Toyota of Hyannis

Name: Ira Toyota of Hyannis
Address: 1020 Iyannough Rd, Hyannis, MA, 02601, US
Telephone: (774) 327-6100
Rating: 4.5

4.5

1,269 Reviews

1020 Iyannough Rd, Hyannis, Massachusetts 02601

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Sales: (774) 327-6100

Service: (774) 327-6100

Parts: (774) 327-6060

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Ira Toyota of Hyannis

Hyannis, MA

Overview

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4.5

1,269 Reviews

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1020 Iyannough Rd

Hyannis, MA

02601

Directions

4.5

1,269 Reviews

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This rating includes all dealership reviews, with more weight given to recent reviews.

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Overview Reviews (1,269) Inventory (143)

Contact Ira Toyota of Hyannis

Sales: (774) 327-6100

Service: (774) 327-6100

Parts: (774) 327-6060

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Showing 1,269 reviews

June 29, 2023

SERVICE VISIT

The staff are very pleasant and helpful. However, this local dealership was recently purchased by a large a corporation and things have changed. The service department is clearly understaffe However, this local dealership was recently purchased by a large a corporation and things have changed. The service department is clearly understaffed and overworked. They don’t have enough time to answer the phone and return calls. I hope they get some help. More

by Good guy

Service Price Transparency

Recommend Dealer

Employees Worked With

Kenneth Guay - 5 star

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June 29, 2023

SERVICE VISIT

Very professional and courteous in dealing with me during my appt. Easy website to navigate my appt. Easy website to navigate More

by billcouet

Service Price Transparency

Recommend Dealer

Yes

Employees Worked With

Eric Mosberg

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Jul 02, 2023 -

Ira Toyota of Hyannis responded

Thank you for being our customer, we appreciate your kind words!

June 28, 2023

SERVICE VISIT

This dealership is providing pre pandemic service at reasonable prices. Since new ownership i have seen a substantial difference. It is almost a joy to go there. reasonable prices. Since new ownership i have seen a substantial difference. It is almost a joy to go there. More

by No

Service Price Transparency

Recommend Dealer

Yes

Employees Worked With

Rick Arseneaux

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Jun 30, 2023 -

Ira Toyota of Hyannis responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

June 28, 2023

SERVICE VISIT

Service was good but 1. 5 hours for an oil change with an appointed scheduled time seemed long. 5 hours for an oil change with an appointed scheduled time seemed long. More

by Doug

Service Price Transparency

Recommend Dealer

Yes

Employees Worked With

Rick Arseneaux

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Jul 11, 2023 -

Ira Toyota of Hyannis responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 23, 2023

SERVICE VISIT

Dave was great! He explained everything that needed to be done with my truck.Thanks Dave! He explained everything that needed to be done with my truck.Thanks Dave! More

by harrysaling

Service Price Transparency

Recommend Dealer

Yes

Employees Worked With

Dave

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Jun 27, 2023 -

Ira Toyota of Hyannis responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 23, 2023

SERVICE VISIT

I was waiting for my car and extra work was required but instead of coming and speaking to me they sent me a email. I waited extra time because I didn’t check my email. I was not happy with this. instead of coming and speaking to me they sent me a email. I waited extra time because I didn’t check my email. I was not happy with this. More

by Nancy

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Recommend Dealer

Employees Worked With

Ron

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Jun 27, 2023 -

Ira Toyota of Hyannis responded

Hi Nancy, That was a breakdown of a new process of getting you the information on your car quickly. We will improve this as we move forward please accept our apologies. Sincerely, Dennis Lopes General Manager

June 23, 2023

SERVICE VISIT

Our vehicle was there for a week and they told us all was complete. However, when we drive to pick it up, it was not done. complete. However, when we drive to pick it up, it was not done. More

by ganders-0shindig

Service Time

Recommend Dealer

Employees Worked With

Rick Arseneaux

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June 20, 2023

SERVICE VISIT

Excellent service very satisfied The work was done in a very short time Everything was satisfactory very short time Everything was satisfactory More

by Robert Morin

Service Price Transparency

Recommend Dealer

Yes

Employees Worked With

Rick Arseneaux

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Jun 22, 2023 -

Ira Toyota of Hyannis responded

Thank you for your kind words! We are thrilled that you had a pleasant service visit!

June 15, 2023

SERVICE VISIT

Ready when I got there, service found an issue that needed to be addressed and messaged me, truck was ready shortly after. And the price was reasonable needed to be addressed and messaged me, truck was ready shortly after. And the price was reasonable More

by tiggem

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Employees Worked With

Gary

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Jun 19, 2023 -

Ira Toyota of Hyannis responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.

June 14, 2023

SERVICE VISIT

My car got a much needed wash after it’s repair! !! I sat in the comfortable waiting room while someone took my car to the drive thru wash for me !! I sat in the comfortable waiting room while someone took my car to the drive thru wash for me More

by ehintsacollins

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Employees Worked With

Rick Arseneaux

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Jun 16, 2023 -

Ira Toyota of Hyannis responded

Thank you for your positive review! We appreciate your business.

Ira Toyota of Hyannis

Ira Toyota of Hyannis Awards Awards

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