
Ira Toyota of Hyannis
Hyannis, MA
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Mixed bag The agent I dealt with was very positive with a pleasant manner, sadly the technician said he checked the cabin filter and said it was clean and it wa The agent I dealt with was very positive with a pleasant manner, sadly the technician said he checked the cabin filter and said it was clean and it was not. The agent made good on the deception after I pushed him with a free filter.There was some debate on a 15% discount certificate I had and I did not get it. I asked for the 10% military discount but they said I asked too late.The work was done quickly and the center was very clean. I am concerned about anyone who deceives on one issue may do so on another. I went to sales to look at a new Prius but I was not treated as a desired customer, long waiting periods and the agent was not professionally dressed. More
Awesome Great place awesome prices and good sales men had all the paperwork don’t super fast thanks Hyannis Toyota great selection of cars and trucks Great place awesome prices and good sales men had all the paperwork don’t super fast thanks Hyannis Toyota great selection of cars and trucks More
Ivelise Sgarione was very helpful throughout the whole exper Evelise was very knowledgeable and professional. She promptly followed up with calls and emails. Her customer service helped make my recent purchase a Evelise was very knowledgeable and professional. She promptly followed up with calls and emails. Her customer service helped make my recent purchase a pleasant experience. I would not hesitate to recommend her to friends and family. More
Jack is absolute best car salesman My 4th car I’m getting from Hyannis Toyota . Love Dave and Jack . They are most professional ppl in the car business . Best customer service period My 4th car I’m getting from Hyannis Toyota . Love Dave and Jack . They are most professional ppl in the car business . Best customer service period! More
New 4Runner Purchase I haven't bought a new car in 12 years, and I can't say enough great things about, Jim, Tim, and Seth. They were professional, courteous, knowledgeab I haven't bought a new car in 12 years, and I can't say enough great things about, Jim, Tim, and Seth. They were professional, courteous, knowledgeable, and made the entire process stress free and a breeze. I would send any of my friends to them in the future. Great people, great dealership, great price!!!! More
Mileage scheduled service on leased vehicle Everything went well,I only have one complaint; the free car wash is never working. Service was completed exactly when I was told it would be complete Everything went well,I only have one complaint; the free car wash is never working. Service was completed exactly when I was told it would be completed More
10000 mile scheduled maintenance Expert knowledgeable employees, timely service, comfortable customer friendly waiting area. Free car wash offered at new on location car wash. Vehic Expert knowledgeable employees, timely service, comfortable customer friendly waiting area. Free car wash offered at new on location car wash. Vehicle was serviced within the estimated time given at checkin. More
Great customer service! Claude who helped us with it lease is an attentive and kind man. He took time and was very patient with my scattered life -so much appreciation for hi Claude who helped us with it lease is an attentive and kind man. He took time and was very patient with my scattered life -so much appreciation for his time and talent! It was a seamless and enjoyable experience! More
Great folks, great customer service! My initial contact was via email, response time was prompt and very informative,leading to established contact with a very accommodating salesperson, My initial contact was via email, response time was prompt and very informative,leading to established contact with a very accommodating salesperson, certainly knew his vehicles- I never felt pressured in any way, I felt I was provided with sufficient information allowing me to make an informed decision, leading to entering into a lease agreement with Hyannis Toyota- Most positive experience- Thank you all- mike s More
20,000 mike service Very pleasant experience. Appointment promptly make. Service person attentive. Waiting area a wonderful surprise. Comfortable seating, tv and kitchene Very pleasant experience. Appointment promptly make. Service person attentive. Waiting area a wonderful surprise. Comfortable seating, tv and kitchenette made my wait enjoyable. Service tech explained what was done. Free car wash a nice touch. Would recommend to anyone looking for Toyota service. More