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Ira Toyota of Hyannis

Hyannis, MA

4.5
1,282 Reviews

1020 Iyannough Rd

Hyannis, MA

02601

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Showing 1,282 reviews

April 04, 2019

10,000 mile service Staff was very polite and helpful. I would recommend the service department to people I know. The experience was pleasant and the staff was very frien More

by Lori Peterman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Meaghan Hughes
Apr 05, 2019 -

Ira Toyota of Hyannis responded

Lori, we’re delighted we could deliver an excellent experience! - Hyannis Toyota Team

April 03, 2019

Oil change Pleasant . Helpful, usually on time. It seems that at times tire rotation is complementary other times it’s charged. Not sure why . In General More

by AJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Arseneaux, Kristin O Connor, Joanna Golden, Justin Brandt
Apr 04, 2019 -

Ira Toyota of Hyannis responded

Thank you so much for the great feedback! We are happy to hear that you can count on the Hyannis Toyota for pleasant service. If you have any questions, please let us know.

April 03, 2019

Only dealership I would recommend Even though this dealership is a very busy one they still take the time needed to let me understand what's going on with my car and they give me optio More

by Tupelo77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Meaghan Hughes, Kristin O Connor
Apr 03, 2019 -

Ira Toyota of Hyannis responded

We are honored to have your loyal business! It's wonderful that you can depend on the Hyannis Toyota team to always explain what's going on with your vehicle so you can pick the best option for you. Thanks so much!

April 02, 2019

Service appointment Pleasant, efficient and great customer service. When you call for an appointment, they do everything in their power to accommodate you. Karen is serv More

by Funtime
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Judge
Apr 02, 2019 -

Ira Toyota of Hyannis responded

Thank you for the many compliments of Karen and our team! We are so glad to have you as a Hyannis Toyota customer and look forward to serving you for years to come.

March 29, 2019

Best service process and staff To be told of a serious repair and possibly another one about a month down the road can leave a customer who came in for an oil change upset and left More

by liz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
the service technician who worked on my car, Judy Johnson, Kristin O Connor
Apr 01, 2019 -

Ira Toyota of Hyannis responded

Hi Liz - We are so glad that our team supported you through this challenging time! It's wonderful that you felt confident making the best decision for you and your vehicle. Thanks for coming to Hyannis Toyota!

March 27, 2019

Service on my Tundra It must be a great place to work because the employees are always friendly and in a good mood. I have never had an unpleasant experience with servi More

by Theguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Judge, Rick Arseneaux, Meaghan Hughes, Jeff Macedo, Kristin O Connor, Brian Hickey, Joanna Golden, Justin Brandt, Matt O'Connell
Mar 27, 2019 -

Ira Toyota of Hyannis responded

We are honored to have you as a loyal Hyannis Toyota customer! It's fantastic that you can depend on our team for friendly care, every time. Thank you so much for your business and for recommending us.

March 26, 2019

A pleasure to buy here I was referred to Jeremy by a friend after a frustrating experience at another Toyota dealership. What a relief to be welcomed with a smile at the doo More

by Kathy14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob in financing , Jeremy Holzworth
Mar 27, 2019 -

Ira Toyota of Hyannis responded

Hi Kathy - We love to hear that you were welcomed to our dealership and that Jeremy made the car-buying process easy! Thanks so much for posting about your experience. We are grateful for your business and look forward to assisting you with your first oil change.

March 22, 2019

Fast friendly service I had service performed on my Prius for a safety recall. The team at Hyannis Toyota made the whole experience a breeze. They took great care of me a More

by CCPrius
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter P.
Mar 22, 2019 -

Ira Toyota of Hyannis responded

It was our pleasure to assist you! We are so happy that you enjoyed your visit with us and that your Toyota Prius is running smoothly. Thanks so much for coming to Hyannis Toyota.

March 21, 2019

Fantastic I always experience professional service. Your service area is very clean. If there is a problem with the car, it is identified and resolved the first More

by map1012?mac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Advisor, Peter Parsons
Mar 21, 2019 -

Ira Toyota of Hyannis responded

It makes our day to hear that you can depend on our Service Team to take excellent care of your vehicle, every time. Thank you as well for the compliments of our staff and facilities. We look forward to your next visit with us at Hyannis Toyota!

March 20, 2019

Excellent J R made the whole process very easy - it was probably the most enjoyable car buying experience my wife and I ever had - and to top it off Gene was ex More

by Screen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gene, John Riley
Mar 20, 2019 -

Ira Toyota of Hyannis responded

We are thrilled to hear that you had your most enjoyable car-buying experience with us at Hyannis Toyota! Thank you so much, David. We hope you and your wife are loving your new vehicle.

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